The customer service was amazing. The best that I have experienced since relocating to the UK. They contacted me to arrange a time to drop off the courtesy car and collect my car. The driver was welco... See more
Company replied
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Long delay between assessment and repair, but well explained and allowed me to plan better. Courtesy car was as requested. Repair completed ahead of estimate and to a good standard. Lynn kept me well... See more
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The job was done timely and looking good from outside. Unfortunatelly the joint from the door and the window wasn't properly done, and the rain water get in between the glass and the loose joint.
Company replied
I have just got my car back after someone drove into the side of it , I would recommend Fix Auto they have made a great job of the repairs that were needed, and kept me informed all the way through t... See more
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Company details
About Fix Auto UK - Fix Auto Manchester East
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Cross Street, OL4 1JG, Oldham, Greater Manchester, United Kingdom
- 0161 624 1904
4.9
Excellent
704 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Good communication
Good communication, kept up to date.
Excellent and friendly service from all staff
24 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Beverley
Thank you for taking the time to review our services on Trustpilot and for the five stars.
We're glad to hear you had a great experience with us and will ensure your comments are fed back to our team.
Many Thanks
Ed, Fix Auto Manchester East
Fantatic very pleased car drives better…
Fantatic very pleased car drives better than before thank you
20 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Hilal,
Thank you for sharing your fantastic experience with us and the five stars. Much appreciated.
Many Thanks
Ed, Fix Auto Manchester East
Excellent service
Excellent service. Received regular updates during the week they had my car and the work undertaken was 1st class. Would highly recommend:)
17 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Matthew
We really appreciate you taking the time to leave us such a fantastic review and glad to hear you were happy with everything.
Many Thanks
Ed, Fix Auto Manchester EAst
The gentleman that pick up and dropped…
The gentleman that pick up and dropped off my car was very polite and told me everything I needed to know.
When taking my car into the garage the admin ladies were very polite and welcoming.
16 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon Charlene
Thank you for taking the time to write us a review and the five stars, it's much appreciated.
Many Thanks
Ed, Fix Auto Manchester East
Great overall service
Staff were really helpful and friendly, kept me up to date throughout the repair and ultimately did a great job
13 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Geoff,
Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience. Its great to hear the team kept you well informed throughout and that you were happy with the final result - that's exactly what we aim for. We'll be sure to pass your kind words on to everyone involved. Thanks again for choosing us, and we hope to see you again(under better circumstances next time!) 🚗✨
- The Fix Auto Manchester East Team
Excellent service from Fix Auto
Excellent service from Fix Auto. Their online platform for adding photos of damage was quick and easy to use. Communication was clear and frequent throughout the whole process. The work was completed quickly and to of an excellent standard. The gentleman who dropped my car back off was lovely and a good laugh! Thank you.
10 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Faye,
Thank you so much for a brilliant review - we really appreciate you taking the time to share your experience.
We're so pleased to hear you found our online system easy to use and that everything ran smoothly from start to finish. Keeping communication clear and consistent is really important to us, so it's great to know that stood out.
It's also lovely to hear your kind words about the team ( we'll definitely pass that on - he'll be chuffed with that one!).
Thanks again for trusting us with your vehicle, and we're here if you ever need us in the future.
All the best,
The Fix Auto Manchester East Team 🚗✨
Kept in contact with regular updates
I had a fab experience with Fix Auto...They repaired my car quickly, kept me updated throughout the process at each step. Great service, happy with the work that has been done!
9 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi,
Thank you so much for your fantastic 5-star review! We really appreciate you taking the time to share your experience.
Its great to hear you were happy with both the speed of the repair and the communication throughout - keeping our customer informed every step of the way is something we take pride in.
We're delighted you're pleased with the final result, and we'll be sure to pass your kind feedback on to the team.
If you ever need anything in the future, we're always here to help.
All the best,
The Fix Auto Manchester East Team 🚗✨
Friendly staff
Friendly staff. Excellent service right from the start. Prompt responses, good communication.
Update given regarding work on vehicle.
Would definitely recommend.
8 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you for your lovely review, Lesley! We're so glad that everything ran smoothly for you and that you felt well looked after throughout the process.
Its great to hear the updates kept you reassured along the way - that's exactly what we want for our customers.
We really appreciate your recommendation and your support, it means a lot to the whole team.
- The Fix Auto Manchester East Team 🚗
Excellent repair work and friendly, professional service
Fix Auto did an excellent job of my car body repairs, it looks good as new. They provided a courtesy car and kept in touch about the progress of the work. The team were friendly and professional
8 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you so much for your kind review, Laura! We're really pleased to hear you're happy with the repair and that your car is looking as good as new. It's great to know the courtesy car and regular updates made the process easier for you too.
We'll be sure to pass your lovely comments on to the team - they'll really appreciate it. Thanks again for choosing Fix Auto Manchester East, and if you ever need us in the future, we're always hereto help! 🚗✨
Great company great job great people…
Great company great job great people what more can i say
7 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Robert,
Thank you for the amazing review! We really appreciate your kind words - it means a lot to the whole team.
We're glad you were happy with the service, and if you ever need us again, we'll be more than happy to help.
All the best,
The Fix Auto Manchester East Team 🚗
Pleasant staff and the repair completed…
Pleasant staff and the repair completed quickly. The car had been thoroughly cleaned too. The only complaint was that the chrome exhaust pipes hadn’t been polished! Very happy.
30 March 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi DHM,
Thank you so much for the lovely 5-star review! We're really pleased to hear that you were happy with the service, the quick repair and the clean - we do love sending cars back looking their best 😊
We'll definitely take the hint on the chrome exhaust pipes... sounds like we've got some polishing to catch up on next time! 😉
Thanks again for choosing us, and we hope to see you again ( hopefully not too soon though!).
- The Fix Auto Manchester East Team 🚗
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you for your 5-star review, Penhallt.
We're really pleased to hear that you found our team friendly and professional, and that our communication met your expectations throughout your repair. Providing a smooth and well-communicated service is something we aim for.
We truly appreciate you taking the time to share your feedback, and we wish you all the best moving forward
Best regards
- The Fix Auto Manchester East Team 🚗
Poor Quality - avoid
Had my vehicle sent to Fix Auto Manchester East following an insurance claim. WORST repair shop, complete cowboys, there repair work is abysmal!! The vehicle was, sent back a number of occasions and still to this day has problems.
Don't waste you time and effort going to this company.
10 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Adam
I can find no record of you having used our service and have no record of any customer whose car has come back several times.
We give a Lifetime Guarantee on all repairs and are able to do so because the high standard of our work.
If this is a genuine review then please contact myself and I will carry out a full investigation and ensure everything is resolved to your satisfaction.
Many Thanks
Ed, Fix Auto Manchester East
Skoda Fabia
My car went in for repair on 17/02/2026 and by the 26/02/2026 I had my car back. The whole process from start to finish was informative and on time, the work was spotless. The car was collected and returned from the place I asked for to make easier for myself with reference to returning a loan car and it was also cleaned both inside and out! A big thank to Lynn and the team who carried out the repairs, thank you for a great job.
26 March 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Mark,
Thank you so much for your fantastic 5-star review! We're really pleased to hear that you were happy with the whole process from start to finish and that everything was completed on time.
Its great to know the collection, return, and valet made things easier for you too - that's exactly the experience we aim to provide. I'll be sure to pass your kind words on to Lynn and the team, they'll really appreciate it.
Thanks again for choosing Fix Auto Manchester East - we're always here if you need us in the future! 🚗✨
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Linda,
Thank you so much for your lovely 5-star review! We're really pleased to hear that you found our team helpful and had a great experience with us. It means a lot 😊
We look forward to welcoming you back to Fix Auto Manchester East in the future!
- The Fix Auto Manchester East Team 🚗
pleasant receptionists…
Great service pleasant receptionists and kept up to date with progress of repair.
24 March 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Geraldine,
Thank you so much for your lovely 5-star review! We're really pleased to hear that you were happy with the service and that our team kept you updated throughout the repair - we know how important that is.
Your kind words about our reception team mean a lot, and we'll be sure to pass this on to them.
Thanks again for choosing us, and we hope to see you again in the future if you ever need us.
Kind regards,
The Fix Auto Manchester East Team 🚗
Quick turnaround and great…
Quick turnaround and great communication. Good job overall.
Just one negative point.
The trim around the window was clearly removed during the repair and hasn't been put back on correctly. Or maybe a clip is damaged.
20 March 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Dave,
Thank you for your review and for highlighting the quick turnaround and communication - we really appreciate your feedback.
We're sorry to hear about the issues with the window trim, and we'd definitely like to get this looked at for you. It may be something like a clip not seating correctly, but we'd prefer to properly assess it and put things right.
If you're able to, please could you email a few photos of the area to
Manchestereast@fixauto.co.uk along with your vehicle details? Once we've had a look we'll be in touch to arrange the best way to resolve it for you.
Thanks again for bringing this to our attention - we look forward to getting this sorted.
Kind regards,
The Fix Auto Manchester East Team 🚗
Excellent service and good work.
18 March 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you so much for the 5⭐review, Faisal!
We really appreciate your kind words - ''excellent service and good work" is exactly what we aim for every time. It was a pleasure getting your vehicle sorted, and we're always here if you need us again in the future
- The Fix Auto Manchester East Team 🚗
Quality Service
I have to say, Fix Auto East was amazing from start to finish. Ed needs a special mention as he kept me informed and updated throughout the repair. The company really know what they’re doing.
13 March 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you for the fantastic review, Gary! ⭐ We're really pleased to hear you had such a great experience with us from start to finish. Keeping our customers informed throughout the repair process is something we take pride in, so Ed will be especially happy to hear your kind words.
Your feedback means a lot to the whole team here at Fix Auto Manchester East, and we're glad we could get everything sorted for you. If you ever need us again in the future, we'll be more than happy to help.
Thanks again for taking the time to share your experience!🚗✨
-The Team at Fix Auto Manchester East 🚗
Excellent service from start to finish
Excellent service from start to finish, im very pleased with work they did.
13 March 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon
Just a quick thank you for the five stars and great review, it's much appreciated.
Many Thanks
Ed, Fix Auto Manchester East
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