Thank you Fix Auto Hoddesdon and Kindertons. Received my Audi back today and it looks AMAZING! Non-fault accident, didnt have to pay a penny and a hire car whilst you had my car. Please pass my grati... See more
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Location
Switch locationUnit 1, Charlton Mead Lane, EN11 0DJ Hoddesdon, Hertfordshire, GB
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My car was taken here via insurance company. The support that every single person I crossed paths with was exceptional - nothing was too much to ask, and I felt informed and updated constantly through... See more
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Firstly, I was very pleased that FixAuto worked to return my car at lunchtime on 24th Dec. As I was going away 31st dec and they were shut from lunchtime 24th to 5th Jan. Unfortunately there are 3 f... See more
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Fix Auto were brilliant throughout the whole process from collecting my vehicle keeping me updated throughout . The quality of the repair is amazing really pleased with the outcome. All Staff were... See more
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Company details
About Fix Auto UK - Fix Auto Hoddesdon
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 1, Charlton Mead Lane, EN11 0DJ, Hoddesdon, Hertfordshire, United Kingdom
- 01992 551069
4.8
Excellent
147 reviews
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Absolutely rubbish nothing else to say.
8 October 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Mr Harris, Many thanks for the review. I am sorry that you felt our services were not what you expected, however you are fully aware that the problems you encountered with your vehicle were unrelated to Fix Auto Hoddesdon nor accident and were in fact due to poor maintenance by you. You also had this confirmed to you by the Vauxhall Main dealer via laptop diagnostic.
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning David. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Helpful garage
Helpful garage, this was chosen by the AA. Efficient and effective service.
7 October 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Helen. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
The staff were very friendly
The staff were very friendly. My car was cleaned inside and out and looked brand new. Very happy with the repairs and service provided
1 October 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Rosa. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Bernadette. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Great repair
Great repair, Rob was incredibly attentive and helpful when collecting the car. The car is gleaming. Unfortunately there was a young girl who answered the phone a few times and it seemed she had no interest in being at work or helping those using their services in any way.
1 October 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Jason. Thank you very much for your kind words and feed back. We will pass them on to the team and will be discussing with the young girl on how she comes across. Have a great day and apreciate your feedback.
The service provided was very efficient…
The service provided was very efficient and the courtesy car was clean and presentable when delivered.
The contact made with the garage by phone was always dealt with promptly and the repair was sorted and completed within the time suggested.
24 September 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good afternoon Leslie. Thank you very much for your kind words. We will pass them on to the team. Have a great Saturday night and weekend.
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Darren. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Brilliant service
Brilliant service. Couldn't fault anything. From the phone calls to arrange it all to the repairs on my car. Was all top notch.
19 September 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Dave. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Customer service excellent
Customer service excellent. My car came back as a new car. Body work carried out was brilliant plus the valet, like a new car. Would highly recommend this garage.
17 September 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Irena. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Excellent service apart from the fact I…Car repair
Excellent service apart from the fact I had an automatic hire car which I was unsure about driving as I had never driven one before.
17 September 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Eileen. Thank you very much for your kind words. We will pass them on to the team. Also apologies regarding the courtesy car we do normaly supply where possible manual if the customer has a manual car. Unfortunetly we only had the automatic at the time. We will speak to the team to clarify with the customer as we do want all our customers to be cumfortable with our replacment cars. Have a great day.
Very friendly and courteous company
Very friendly and courteous company. Did a first class job on repairing my car and brought it back all clean and shiny.
Thank you
3 September 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Christine. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Excellent service start to finish
excellent service, organised courtesy car etc, repairs completed and they returned my car all clean and repaired and took the courtesy car back, great communication from start to finish, highly recommend
3 September 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Tanya. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Great customer service
Great customer service, always kept me informed and quick repair!
31 August 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Jovita. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Friendly efficient service
28 August 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Lynda. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Very helpful staff good work
25 August 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Antonio. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Very good
Very good, helpful service. Very pleased with result - car repair excellent. Thank you.
24 August 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Kim. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
So why not 5 stars?
So why not 5 stars?
The repair on my red pearlescent paint was excellent after I damaged it scraping it against a wall. So 5* for the repair. But the company loses a star because when I tried to ring the customer number I rarely ever got an answer. The phone just rang and rang. This happened several times. I got a phone call on the Wednesday morning to say it was being returned the following day (Thursday). Nothing happened. I rang Thursday afternoon but got no answer (as usual). I looked on the insurance company hub and that told me it would be delivered on Friday. Which it wasnt. I checked the hub again and it said it was delayed until Monday, when the car was actually brought back.
So.....excellent repair but customer experience could have been better, although they were polite when I did speak to them. The man who I spoke to over the phone to pay the excess, was positively chirpy!
17 August 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Ms Wilson, many thanks for your kind words and apologies for the delay in responding. This review has just popped up on my radar 3 years later! - Hope all is well and all the very best. Rob and team
Quick and easy
Quick, easy, staff was very helpful and they done excellent job. I recommended. Thank you
13 August 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Henrich. Thank you very much for your kind words. We will pass them on to the team. Have a great day
Fantastic body job with metallic paint
Fantastic body job with metallic paint. I can't tell the difference from new. Amazing.
11 August 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Dennis. Thank you very much for your kind words. We will pass them on to the team. Have a great day
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