Fix Auto UK - Fix Auto High Wycombe Reviews 

263
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TrustScore 4.5 out of 5

4.6

Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB

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Rated 5 out of 5 stars

Great service from beginning to end. Polite staff who explained the process. Provided updates and returned in good time. Brandon and also the woman who met us at the garage were so polite and helpful.... See more

Company replied

Rated 4 out of 5 stars

Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most import... See more

Company replied

Rated 4 out of 5 stars

The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more

Company replied

Rated 5 out of 5 stars

Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto High Wycombe

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom

  • 01494 450088

4.6

Excellent

TrustScore 4.5 out of 5

263 reviews

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4.6

All reviews

(263)

5,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Repairs were rushed

Repairs were rushed, the bootdoor does not look good where the join has been made. There is a part missing from under my car and I have called and left a message and nobody has called me back.

23 December 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi There,

Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back. There was no need to remove anything from the boot or vehicle to enable to change the bumper. We checked in our displaced parts area just in case and checked with cleaner.

If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.

We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto UK

Rated 5 out of 5 stars

The whole service from start to finish…

The whole service from start to finish was a great experience , polite,helpful and very efficient staff .

1 December 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Lee. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!

Rated 4 out of 5 stars

Really good professional service all-round

Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most importantly, the car looks like it's brand new! Would certainly recommend.

13 December 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Dudley. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great New year!

Rated 5 out of 5 stars

Used this company through my insurance…

Used this company through my insurance for car repair. Found them extremely helpful and very polite. Spoke with Mike and found him extremely helpful. Job was done nicely as well.

22 December 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Kamran, thank you for your kind feedback. It is much appreciated and we will pass your comments on to the team. Happy New Year. Kind regards. FixAuto High Wycombe

Rated 4 out of 5 stars

Car was picked up quickly and turned…

Car was picked up quickly and turned around through the process very fast.

8 December 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi David, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day and Merry Christmas!!!

Rated 5 out of 5 stars

Prompt repair under insurance to car

Prompt repair under insurance to car. Courtesy car provided and good job done on repair

29 November 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Jo, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!

Rated 5 out of 5 stars

Great service

Great service. Very efficient and friendly.

17 November 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Julie. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!

Rated 5 out of 5 stars

Excellent service

Very efficient delivery and collection. Courtesy car was excellent . Car returned fully valeted and great repair job. Would fully recommend.

18 November 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Hollins, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe

Rated 4 out of 5 stars

Great work but took too long expected…

Great work but took too long expected car to be done in a week not 3 weeks . Was grateful for the car loaned .

8 November 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Miss Maja Gliguroski, thank you very much for your kind feedback. We shall be sure to pass your comments on to the team. Kind regards. FixAuto High Wycombe

Rated 5 out of 5 stars

Repair was excellent

11 November 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Mr Robert Macdermott, thank you for your kind review. It is much appreciated and we shall pass on your comments to the team. If possible, we we be very grateful if you complete the BMW/Mini survey that you will have received via email. Kind regards. FixAuto High Wycombe

Rated 5 out of 5 stars

Staff are helpful and polite

Staff are helpful and polite, they did what they said they were going to do and my car came back in showroom condition with a work guarantee. The man who collected it and delivered it back really seemed to take pride in his work.

4 November 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Cooper, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

Mike went over and above

They dealt with all the issues that I had, very helpful

28 October 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Ms Randall, thank you for your kind feedback. I am pleased that we managed to resolve the issues to your satisfaction. Kind regards. Mike

Rated 5 out of 5 stars

Excellent experience

Excellent experience. A very professional company who did a superb job on my car. The valet service at the end was a lovely bonus. Would highly recommend.

13 October 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mrs Coughlin, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe

Rated 4 out of 5 stars

Fix auto have been great with…

Fix auto have been great with communications and I am really happy with the repairs on my car. It would have been an easy 5 stars; however car was dropped off on double yellow lines, which unfortunately did not go down well with neighbours as I was at work and unable to move it for several hours.
Nevertheless, for quality of work I would absolutely recommend fix auto.

5 October 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. I will address the parking on double yellow lines with my drivers, I am sorry this should bot of happened. Thanks again and have a great day!

Rated 5 out of 5 stars

Firstly the excellent customer service…

Firstly the excellent customer service hotline really impressed me as they always picked up the phone in 5 ringing. The second up thumb, my car was picked up and returned on time. At last, I really feel amazing that ‘a new car’ was back, it’s perfect. Thank you very much.

5 October 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Wan, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!

Rated 4 out of 5 stars

Body repair

Repair to front of car.
Good service and good all round job by Fix Auto. Would recommend.

26 September 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Proctor, thank you very much for your kind feedback. We shall be sure to pass your comments on to the team. Kind regards. FixAuto High Wycombe

Rated 4 out of 5 stars

Good repair

Good repair, which is the most important aspect. Friendly face-to-face and telephone service but emails went unanswered. Their vehicle recovery contractor was significantly late arriving and didn't give a professional impression.

21 September 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Clough, thank you for your kind feedback. We will be sure to pass your comments on to the team. We will discuss your comments with our subcontractor. Kind regards, Fix Auto High Wycombe.

Rated 4 out of 5 stars

I gave 4 star coz’ they missed a small…

I gave 4 star coz’ they missed a small scratched on the front left side of my car which the focus side should be fix.

23 September 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Ms Tuazon, thank you for your feedback. We have contacted you to resolve this. Kind regards, Fix Auto High Wycombe.

Rated 5 out of 5 stars

Great People to Deal With

Thanks to an unfortunate incident, my car suffered some minor damage and my insurance company sent me to Fix Auto in High Wycombe to have it repaired.
I must say they were very easy to deal with and as I delivered and collected the vehicle myself (even they said it wasn’t necessary) it gave me an opportunity to meet them and see their facilities.
What a lovely group of people they are and they’ve not only done an excellent job but they also valeted the car afterwards - first class !

30 September 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Alan, thank you for your kind feedback. I will be sure to pass your comments on to the team. Kind regards, Fix Auto High Wycombe.

Rated 4 out of 5 stars

Would have given 5* had the repair time…

Would have given 5* had the repair time taken been a bit shorter.

30 September 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Zahir, thank you for your feedback, we will be sure to pass your comments on to the team. We apologise for any delays with your repairs, and we are looing into this with the team to improve our service. Kind regards, Fix Auto High Wycombe

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