Great service from beginning to end. Polite staff who explained the process. Provided updates and returned in good time. Brandon and also the woman who met us at the garage were so polite and helpful.... See more
Company replied
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service from beginning to end. Polite staff who explained the process. Provided updates and returned in good time. Brandon and also the woman who met us at the garage were so polite and helpful.... See more
Company replied
Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most import... See more
Company replied
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
Company replied
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Fix Auto UK - Fix Auto High Wycombe
The fact they picked up and dropped off my vehicle made it extremely helpful and they were very flexible with it. The customer service over the phone was always good. The repair works was to an extremely high standard and it was returned a lot cleaner than I handed it over. Could not recommend these guys enough.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
They do what they say they will do when they say they will do it!
Great at keeping me informed by telephoning me.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
Great service, my car was collected I explained what the damage on the car was and what needed repairing. I was updated while my car was being repaired and when it would be ready. When I got my car back I was happy with the repairs. It was clean and tidy. Overall it was a easy and stress free experience.

Reply from Fix Auto UK - Fix Auto High Wycombe
Very efficient with repairs completed ahead of time. Staff pleasant and car delivered on time.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
I was told at the start that it would take 7-10 days, once droped off this was changed to 5 weeks.
Which was really annoying as i had the van booked in for important re call work due to take place in 4 and a half weeks. Obviously with the original 7-10 days this was easily possible.
After having to cancel my appointment i now have to wait another 6 weeks.
I would have postponed the cosmetic work if I'd have been given more accurate information.
Also i wasn't overly happy that my van was used as a bin.
It was messy with my own stuff i admit, but as i don't smoke and have never eaten McDonald's in the van, I'm pretty sure the bags of these things were not mine!
The work carried out was okay, although my side door still doesn't run a smoothly as it used to.

Reply from Fix Auto UK - Fix Auto High Wycombe
T5 picked up and dropped off promptly,repair work done to a high standard, can’t fault these guys

Reply from Fix Auto UK - Fix Auto High Wycombe
Lear communications, everything done to agreed schedule, repair looks fantastic

Reply from Fix Auto UK - Fix Auto High Wycombe
Good service, quick turn around and very quick to correct faults after returning repaired vehicle to us.
Have used them before, can recommend them.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
I see no reason in having my car in to do the work when you had not got the parts to do the job, as my car was still road worthy it was a waste of a courtesy car.

Reply from Fix Auto UK - Fix Auto High Wycombe
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.