Excellent service. Very polite and professional people and my car was repaired very quickly. Could not have asked for anything better.
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Just picked up my car which was fixed by Fix auto Elgin. Very good communication and updates throughout the whole process. Staff were very understanding and helpful. Car looks like brand new. Whole e... See more
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Great job completed to a high standard. Very accommodating in getting the car in and repaired on a tight schedule I had at the time. Highly recommend this firm.
Company replied
An excellent, very efficient service at all times informative. I was very disappointed to be let down with the initial vehicle pick-up date but they totally redeemed themselves when the vehicle was r... See more
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Company details
About Fix Auto UK - Fix Auto Elgin
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Ashgrove Road, IV30 1UU, Elgin, Morayshire, United Kingdom
- 01343 547 702
4.3
Excellent
111 reviews
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The company was very professional but…
The company was very professional but pleasant and informed me along the way
26 March 2026
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate you taking the time to leave us a review! We are so glad to hear that you were happy with our team and service.
alhough work took longer than i thought…
alhough work took longer than i thought work was professional and vehicle return clean, the call handler Demi was very polite and helpful.
16 March 2026
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your positive feedback. We're happy to hear that you found the work professional and the vehicle clean. We're also glad Demi was helpful and polite!
Easy experience
Garage got in touch quickly to arrange to assess the damage, repairs were completed before the estimated date and all staff I met on my visits were friendly. Repairs have been done well.
6 March 2026
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our quick communication, friendly staff, and timely, quality repairs.
Everyone friendly and the work done was…
Everyone friendly and the work done was great.
19 February 2026
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your positive feedback and are so glad you were happy with our team and the work completed.
Delighted with the work completed on my…
Delighted with the work completed on my car. Sadly, disappointed I had to wait two weeks for the courtesy car.
Impressed with the information provided by receptionist, who kept me up to date with the repair.
24 February 2026
Reply from Fix Auto UK - Fix Auto Elgin
We're happy to hear that you were delighted with the work completed. We regret the delay in providing a courtesy car. We appreciate your positive feedback regarding the informative updates from our receptionist.
This is the worst auto body shop that I…
This is the worst auto body shop that I have ever dealt with and as for only assessing the cars damage then once stripped they found more parts damaged and had to wait even longer for my car nearly 3 months when the car should have been assessed properly at the beginning and all parts ordered in one go
6 February 2026
Reply from Fix Auto UK - Fix Auto Elgin
I’m sorry to read that you feel this way about your experience.
When your vehicle first arrived, we carried out a full visual assessment. However, as is often the case with accident repairs, additional damage only became visible once the vehicle was fully stripped. The extra plastic trims and components that were required were raised as supplementary items at that stage. Unfortunately, not everything can be identified with 100% accuracy until dismantling has taken place.
That said, the main delay in completing your repairs was due to a single part that was on national back order for over three months. This was entirely outside of our control, and we kept you updated as best we could while waiting for the part to become available.
We always aim to deliver high quality repairs and get vehicles back to customers as quickly as possible. To describe us as the “worst” body shop feels, in our opinion, excessive given the circumstances particularly as the final repair outcome was completed to a high standard.
We genuinely wish you all the best going forward and, in the nicest possible way, hope your vehicle gives you many trouble free miles ahead.
Great service
Great service, repair carried out quickly and nice touch of a lovely clean car.
21 January 2026
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your kind words and 5-star rating! We're so happy to hear you were pleased with our quick repair and clean car.
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your positive feedback and we're happy to hear that you were satisfied with our support.
Fix Auto In Elgin Moray Did a…
Fix Auto In Elgin Moray Did a wonderfull job in repairing my Audi Q3 car that had badly damaged body work.I had remarks from people thinking i had a new car.
12 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Elgin
We're happy to hear that you're pleased with the repairs to your Audi Q3. It's great to know our work made it seem like a new car! Thank you for your positive feedback.
Great customer service
The lady on reception was very helpful in organising the repair on my vehicle. I was given automated updates on the progress and the work was completed sooner than expected.
25 November 2025
Reply from Fix Auto UK - Fix Auto Elgin
We're happy to hear that the reception staff was helpful in arranging your vehicle's repair. We appreciate your positive feedback on the automated updates and the work being completed promptly.
Excellent!
Such a great service. Dropped off my curtesy car, which was immaculate, plus I live an hour away from Elgin, then dropped off my fixed car, and had cleaned it too! Kept up to date with emails and phone calls. Answered the phone quickly too.
Amazing!
18 November 2025
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your positive feedback! We're happy to hear that you were pleased with the courtesy car, the delivery service, the cleanliness of your car, and how we kept you informed. We thank you for sharing your experience.
Exceptional
Exceptional, service with Courtesy car option if required, I have used them on 2 occasions now the work is absolutely fantastic. The last repair I had done the I surance wanted to write off the vehicle, however it was looked at by fix auto who, said it was repairable and they sorted all the stress with insurance company, the car was turned around in a fast manner and looks like new.
10 November 2025
Reply from Fix Auto UK - Fix Auto Elgin
We're happy to hear that you had an exceptional experience with our service and courtesy car option. We appreciate your positive feedback regarding our work quality and assistance with the insurance company. Thank you for taking the time to share your review.
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your feedback! We are so glad you were pleased with our excellent service and first-class repairs.
Fantastic results
Really great staff and attention to detail every time so happy with my repair thank you
30 October 2025
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your kind words and are so glad you were happy with our team's attention to detail and your repair. Thank you for the review!
Top Job
Car was dropped of on the Tuesday and picked up on the following Monday.
Car had damage to the rear bumper.
Excellent service car now looks good as new again.
27 October 2025
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate you sharing your experience. We're happy to hear that the service was excellent and your car looks like new again after the bumper damage!
Ashgrove body shop done a great job in…
Ashgrove body shop done a great job in repairing my car and quicker than expected, great job guys I'm so happy to have my BMW back sitting on the drive,👍💯.
24 September 2025
Reply from Fix Auto UK - Fix Auto Elgin
We're so happy to hear that you're pleased with the repairs to your BMW and the quick turnaround! Thank you for your positive feedback; we appreciate it.
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your feedback! We are so glad you were pleased with our excellent service, communication, and the repair work our staff completed.
Customer service very good
Customer service very good
Completion was a little bit delayed due to availability of spares.
5 September 2025
Reply from Fix Auto UK - Fix Auto Elgin
We appreciate your positive feedback on our customer service. We regret the delay due to spare part availability and thank you for your patience.
Great garage, highly recommended.
Great communication, helped greatly when dealing with the repair of my car, sorting out courtesy car and taking my car to a garage for pre-planned MOT.
13 August 2025
Reply from Fix Auto UK - Fix Auto Elgin
We're happy to hear that our communication and assistance with your car repair, courtesy car, and MOT were helpful. Thank you for your positive feedback!
Reliable Professionals
Fast, professional and polite. Would definitely recommend Fix Auto UK in Elgin.
14 July 2025
Reply from Fix Auto UK - Fix Auto Elgin
We're happy to hear that you had a positive experience with our fast, professional, and polite service. Thank you for your recommendation!
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