Fix Auto UK - Fix Auto Crawley Reviews 

Great service. Got my car back in two weeks after an accident.

Excellent service, kept informed all the way through the process, too quality job on my van too.

Communication was terribly poor... what we were advised would be a 10-14 day job turned into 7 weeks. Granted, we had Christmas in amongst this, but at no point did anyone from Auto Fix Crawley call us to say 'hey, sorry... your parts are not in yet', or 'we are still just assessing the damage'. We called 3 times to get an update on the work and when we could expect pur vehicle back, but updates were flaky (only up until the final call when they said 'oh yeah... just waiting to be washed and returned'). It took them 4 days to call and tell me it was ready from then.

The actual workmanship and repair seems OK, but with no update on what was actually replaced/done to the vehicle, we don't feel particularly informed or confident in the work.

The guy who returned the car on his pickup truck was lovely.... saving grace...

First of all was told would get our car back end of December then they mess up the order on parts then we get told it will be end of January then again they tell us they cant get a part for 5 days and cancel drop off 3 times then we get the car back and it has 2 scratches ,no fuel an extra 40 miles on the clock that should not be there and the back seats have got 4 big long dents in them all of this was not like it the day they picked the car up absolutely disgusting garage

Insurance body repairs with fix autos via enterprise rentacar.
Had car 2 weeks. Came back spotless with clean bodywork. No faults I could see with workmanship.

Made a great job repairing our VW Polo to high standard.

The repair to my Jaguar was very good and the paint match was perfect I would recommend fix auto to anyone who wants the job done properly

Very good service
Thank you very much.

Just one of the worst garage I Hebe came across! I had my car to repair through insurance claim and it took nearly 3 months to repair and all ways excuses to delay the work never ever will recommend this garage! And to finalise the state they delivered my car, very very unprofessional people!
PS: make sure you check the petrol you have on your tank because mine had petrol for 158 miles return it 68 miles range!!! And to finish they have damaged on the driver’s side the paint on the handle, I will send the proof to the insurance company so they can investigate! The worst!

Very helpful friendly with a great service, thank you

Great service and friendly polite staff. Little confusion regarding dropping my car off, hadn’t been explained that they would come and pick up my car for repair. Car looked brand new and was spotlessly clean.

Appalling service from this garage; would not recommend. Turnaround time very poor. Customer service from female receptionist is very poor; behaves like she is doing you a favour! I would suggest you look at alternative service provider.

The panel they have sprayed looked completely different to the rest of my car. Not happy as this effects the value of my car.

Excellent service and repair.

Would definitely recommend.

Very good service, always polite when phoned for updates and information. On time when car collected and delivered.

Excellent service and great communication. Completely hassle and stress free repair

They've done a brilliant job on my car. The staff were always really friendly and helpful. Especially the person who dropped off my car. I was at work when he dropped it off and he noticed a parcel that had been left on my doorstop in the rain. So he locked it inside my car before putting the keys through the door.

Overall very happy with the service Fix Auto provided. Staff very polite over the phone. Very pleased with the repair itself. Only slight criticism was having to wait a bit longer for the repair to be done due to a delay in one of the parts that was ordered.