Once your insurer appoints Fix Auto you are put into direct contact by phone with them. Car repaired and returned within 6 days. You are given updates by phone every 2 days. Collection/Return to hou... See more
Company replied
10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
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Once your insurer appoints Fix Auto you are put into direct contact by phone with them. Car repaired and returned within 6 days. You are given updates by phone every 2 days. Collection/Return to hou... See more
Company replied
from first contact everything was explained to me on the process of how things where going to be done, our car was collected and courtesy car dropped off. Fix Autos Kept me informed on the cars... See more
Company replied
I am very happy of their service. My car was repaired there (after damage made by another driver while parking on street) and it was insurance claim. They provide super quick service, literally afte... See more
Company replied
My car was picked up from home and driven to Cheltenham. Had a call later explaining the process of how things were going to be done. This procedure was followed all through the time the car was at Ch... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, United Kingdom
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The done a brilliant job on my car very happy with the service

Reply from Fix Auto UK - Fix Auto Cheltenham
This firm was directed to me by my insurance company and I have ben very pleased with them. The renewed vehicle looks splendid and I can relax in having a life-time guarantee. The company also sent me a record of the repairs they had to make for my records. It was a real help that they provided an excellent vehicle while they were repairing my car and kept in touch by phone and email.
I would not hesitate to contact them for bodywork repairs - excellent.

Reply from Fix Auto UK - Fix Auto Cheltenham
This is the second time that I have used Fix Auto. They are always very friendly and courteous. Great customer service, and the body work repair looks perfect.

Reply from Fix Auto UK - Fix Auto Cheltenham
Despite the difficulty of trying to source body parts to repair my car because of Christmas/New Year intervening , the staff at Autofix at Cheltenham were unfailingly polite and friendly and very efficient and knowledgable. I was delighted to pick up my car on Wenesday as it looked as good as new !
Thank you Autofix ! Cathy

Reply from Fix Auto UK - Fix Auto Cheltenham
Thankyou for the excellent help and service I received from Lee and James re my car.

Reply from Fix Auto UK - Fix Auto Cheltenham
My car looks amazing. I had my car back in one week! Thank you 🙏

Reply from Fix Auto UK - Fix Auto Cheltenham
After my accident I have not heard from my insurance company. But as soon as my car was sent to Fix Auto Cheltenham I have been kept up to date with the repairs and they sent out my courtesy car very promptly.
My car is now returned and is as good as new.

Reply from Fix Auto UK - Fix Auto Cheltenham

Reply from Fix Auto UK - Fix Auto Cheltenham
Great service from Fix Auto, they came to site and left a courtesy vehicle for us. When the work was done the van was returned. Making us aware of every step.
Thanks

Reply from Fix Auto UK - Fix Auto Cheltenham
Excellent service from start to finish. Constant communication and updates on the status of my car. Collected from location. Curtesy car provided. My car assessed and repaired within a week. The repair is excellent and I would highly recommend to anybody. All the staff I dealt with were all professional and friendly and extremely courteous. HIGHLY RECOMMEND and I never ever do reviews. First Class
Mrs J Noonan

Reply from Fix Auto UK - Fix Auto Cheltenham
Fix Auto just delivered my car back to me after doing repairs sustained in a crash.What a job they have done, absolutely superb and they also valeted it!! Thank you for a great job and professional service from start to finish.

Reply from Fix Auto UK - Fix Auto Cheltenham
Professional service from start to finish, thank you Lee for keeping me informed as to what was happening when you received my car. A very quick turn around and my car returned to me at home.
Thank you to all involved.

Reply from Fix Auto UK - Fix Auto Cheltenham
So happy with the service I received. The car looks brand new, the guys are perfectionists. Couldn’t be happier or thank them enough! They are so reasonably priced. Would highly recommend, I wouldn’t take me car anywhere else. Felt looked after from start to finish!

Reply from Fix Auto UK - Fix Auto Cheltenham
First class repair from friendly helpful people. I can highly recommend them.

Reply from Fix Auto UK - Fix Auto Cheltenham
I found everyone helpful and concerned, especially the person who collected and returned my car. I am very pleased with the work carried out on the car and it was lovely to have it returned looking very clean both inside and out

Reply from Fix Auto UK - Fix Auto Cheltenham

Reply from Fix Auto UK - Fix Auto Cheltenham
Great Service from Lee and the team from Start to finish. Lovely result, very happy with the quality of the workmanship.

Reply from Fix Auto UK - Fix Auto Cheltenham
Great communication quick and efficient service and good quality work

Reply from Fix Auto UK - Fix Auto Cheltenham
Helpful staff at Cheltenham who completed repairs very well & quickly.

Reply from Fix Auto UK - Fix Auto Cheltenham
Excellent service given. A slight mix up with the collection of the car but it was sorted very professionally. My Main contact was Lee who was fabulous on every occasion I spoke to him.. My car was returned and the work completed to a good standard.

Reply from Fix Auto UK - Fix Auto Cheltenham
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