I am very happy of their service. My car was repaired there (after damage made by another driver while parking on street) and it was insurance claim. They provide super quick service, literally afte... See more
Company replied
Location
Switch location10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
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You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... See more
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Fix Auto Cheltenham recently repaired my Seat after another driver helped reshape the driver side front wing in a supermarket car park. The job they've done on it is great, as well as communication... See more
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I had a great experience with Sam and really appreciated the excellent customer service provided. I needed help sorting a few things out, and Sam was patient, professional, and incredibly helpful thro... See more
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Company details
About Fix Auto UK - Fix Auto Cheltenham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, United Kingdom
- 01242 895300
4.6
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very efficient
Very efficient, collected car and brought it back after the repair .Good communication . Always pleasant.
27 January 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Alistair
Thank you for taking the time to review our services on Trustpilot.
We are thrilled you had a positive experience with us here at Fix Auto Cheltenham and we are glad we met your expectations.
Best Regards
Fix Auto Cheltenham
Excellent service all round
Polite, quick and really clear in everything. Very impressed with how helpful and professional everything was. Very good service start to finish.
22 January 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Rachel
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Private Repair
I came to Fix Auto for a private repair and the service was brilliant. I had most contact with Bradley on the front desk and he was brilliant. I was provided with friendly, efficient service, regular updates and it was a pleasure to have had Fix Auto repair my car.
Definitely recommend! Thank you team :-)
13 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Sarah
Thank you for taking time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham.
Thanks again and have a great day!
Great service
Great service
Very helpful and friendly staff
Big shout out to Sam and James! 👍🏻
7 January 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear John
Thank you so much for your 5 star review on Trustpilot, we are thrilled you had a positive experience with us here with us at Fix Auto Cheltenham.
Best Regards
Sam
First class service and repair
First class service , courtesy car delivered, Car repaired to a high standard and valeted and re delivered with no hassle
9 January 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Dave
Thank you so much for your 5-star review! We are thrilled you had a great experience with us here at Fix Auto Cheltenham and will pass on your comments to our team.
Kind Regards
Sam
Excellent job
Excellent job. The damage was repaired as new. Friendly and helpful staff.
The only issue I had was that the car sensors had to be calibrated by BMW. This required a software update which was completed in one day by BMW.
Fix Auto had problems booking this in. Initially I was quoted mid January but they managed to arrange an earlier appointment so the car was returned before Christmas. I was without the car for over 4 weeks.
17 December 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Ray
We are thrilled you had a positive experience with us here at Fix Auto Cheltenham. We do apologise for the delay with BMW but glad we managed to get your vehicle back to you before Christmas.
Kind Regards
Sam
Excellent
Excellent, great communication, very professional and fast service. Thank you!
8 January 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Miss Woolven
Thank you for your 5-star review! We are thrilled to hear you had such a positive experience with us. Providing excellent service is always our top priority.
Best Regards
Sam
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Giuseppe
Thank you for your 5-star review on Trustpilot.
We are glad you had a positive experience here at Fix Auto Cheltenham.
Thanks again and have a great day!
Fantastic communication regarding…
Fantastic communication regarding collection of my car, updated regularly on progress and car collected and drop back by a very courteous gentleman.
Work completed to a high standard and returned to me washed and valeted. Very happy with service provided. Thank you.
2 January 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Anna
Thank you for your glowing 5-start review on Trustpilot.
We are glad you had such a positive experience with us here at Fix Auto Cheltenham.
Your feed back means a lot to us and will pass on your comments to the rest of the team.
Best Regards
Sam
The whole process was very simple
The whole process was very simple, they picked up the damaged vehicle after delivering an immaculate courtesy car. My car was returned to me looking like new. Only downside is communications could be a little better.
20 December 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Keith
Thank you for your 5-star review. We are glad to hear you had a great experience with us at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Did an excellent job on my car repair
Did an excellent job on my car repair, finished in the time specified. Very helpful pickup and delivery driver
19 December 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Carolyn
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Excellent repair job and pleasant staff
lose one star for the first day when I wasn't notified that the time of my car collection and delivery of courtesy car had been cancelled. This was not good customer service nor courteous in communication.
However, since then the mechanics did a fine job of repairing my car and replacing my tyres and people I spoke with were very pleasant so I would use them again.
17 December 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Jennifer
Thank you for taking the time to review our services, we would like to apologise for the service you received regarding the collection of your vehicle.
Thank you for the review and we are glad you were pleased with the service once your vehicle was on site and repaired.
Best Regards
Fix Auto Cheltenham
Great service and communication
Great communication - kept informed throughout the process. Very pleased with the collection/return service and the repair. Thank you.
13 December 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear David
Thank you so much for your fantastic 5-star review, we are thrilled to hear that you had such a positive experience with us.
Thanks again and have a great day!
Employee Brad was very helpful and…
Employee Brad was very helpful and respectful during the process. No issues with my car since, 5/5.
18 October 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Rylan
Thank you for taking the time to review our services on Trustpilot.
We are thrilled to hear that you had such a positive experience with us.
We will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
A really positive can do attitude
A really positive can do attitude, able to fit in with my plans, and delivered a great quality job. Post job support was excellent - Fix Auto come highly recommended by me.
25 October 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Thank you for taking the time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Paula was super helpful
Paula was super helpful. The repair was successfully completed and didn't take too long.
I had to call for updates and chase the return of the car when no-one informed me te driver was off sick and therefore return delayed
9 October 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Good Afternoon
Thank you for taking the time to review our services on Trustpilot. We are delighted you were happy with the repair.
We apologise for the lack of communication regarding the updates and the return of your vehicle.
We do pride ourselves in excellent customer service and hope in the future we are able to offer a better experience.
Kind Regards
Fix Auto Cheltenham
Excellent service provided
Work carried out quickly and to an excellent standard. A seamless process from beginning to end.
25 September 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Karen
Thank you for taking the time to review our services on Truspilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fantastic work
Fantastic work. Communication was 10/10, always called regarding updates. They always answer my calls and any enquiries. The work they did to fix my car was better then I could expect. Highly recommend
24 September 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Ellie,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best Regards
Fix Auto Cheltenham
They picked the car which really…
They picked the car which really helped, the work was done quickly, with updates given to me. The job itself was really well done, looked new.
13 September 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Freya,
Thank you for taking time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Excellent
Efficient, courteous and professional service at every step of the process
20 September 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Mr Neason
Thank you very much for your fantastic 5-star review.
Providing excellent service is always our top priority and we are delighted that we met your expectations.
Best Regards
Fix Auto cheltenham
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