Fix Auto UK - Fix Auto Braintree Reviews 

Whole experience with Auto Fix, Braintree has been excellent. The repairs were done quickly & the car was delivered back to me. Car was also valeted before they returned it. I would happily recommend this company. The VDA, Adam O'Brien kept me up to date on every step of the repair process

Really excellent contact and performance

Our car went in for a recent repair. The staff that did the arrangements were efficient, friendly and prompt I. Email contact. The car was collected and returned after repair. The driver was very thorough and friendly in delivering a more than satisfactory courtesy car. The repairs were done quickly and the car returned as good as new.

They were my Insurance Company’s preferred garage and I can see why.
I was contacted promptly and asked to send photos of the damage and a few days later I was contacted to arrange Collection of the vehicle.
The vehicle was due an MOT and I was out of the country for 4 days so Megan agreed that they would arrange an MOT after the repair and I would rock up from the airport and collect the car and reimburse them for the MOT

Our insurers chose FixAuto and although initially we were puzzled why as they were quite far away from us, in the end a driver collected and dropped off the car again which was hugely appreciated. Everyone we dealt with was courteous and helpful and they even squeezed us in early after a cancellation. Very happy with the results - you would never know the car had been repaired. Bodywork pristine. Came back nice and clean, too. Really pleased with the service from end to end.

Very well organised! Megan arranged the correct courtesy car - Big thank you! The work carried out was faultless & very speedy too! Mark helped me with a small issue & dealt with it very professionally.
All I can say is keep up the great work! (Braintree Branch)

Highly impressed with the little time it took to fix my car. Was happy to pick up my car. Mentioned a noise whilst accelerating on top of the insurance issue I had and this was also fixed. Great costumer services overall.

I was unfortunate enough to have an accident with a dear 🙄 and Fix Auto Braintree were charged with fixing my car. The staff in the office were very friendly and helpful and nothing was too much trouble. The car they loaned was nearly new and very clean, I was also very impressed as the car arrived very quickly. They kept in contact with me and I’m very thankful. Would recommend this company.

What a pleasant change this business is, polite staff, all of them, professional communications and plenty of them. A refreshing pleasure to deal with them and need I say the quality of their work and attention to detail was excellent, which when combined with a prompt and timely service puts them way ahead of most. Even as far as arranging to return the repaired car when we could not collect with a polite and charming delivery driver. Well done.

Brilliant service and brilliant outcome very pleased with the finish 😃

What a lovely firm to deal with, from the repairmen, to Megan who liaised with us throughout,even to the delivery driver Ian who returned our car.
Car was returned after undergoing a moderate front end repair, in excellent condition. (Performance vehicle)
No corners are cut with this firm, which is really good to see in this day and age. Our timing expectations were met, and we were advised at most stages of our repair.
Thoroughly impressed, and we would highly recommend to anyone in the North Essex region.

Did a good job on collected and returned it promptly. Courtesy car was excellent. Paperwork was swift and comprehensive. Staff very polite and responsive.

Fix auto were very efficient and professional, car was ready even before they said it would be, very pleased.

Excellent fast service from a very professional and friendly team.
We are very pleased with the work that has been done.

Superb service, everyone that I dealt with was very professional and courteous, also friendly and helpful. Work carried out to a very high standard

first time using Fix Auto, staff were really lovely leading up to the day of taking my car in, keeping me informed and organising a hire car through enterprise as there was an issue with the courtesy car. on the day of dropping off the car all the staff we're helpful & up to the day of collection. no complaints at all, car came back to me clean & tidy, all the repairs completed to a high standard.
No complaints at all, and if (fingers crossed not) i ever need body work done again i would 100% return here!

I can only say the service and repair were excellent. The car was back quicker than expected. The best part was the receptionist Megan kept me fully informed during the process. A well deserved 5 star review

All very courteous and efficient..excellent repair but particular praise to whoever cleaned the car after repair….it looked like a new car and had an amazing finish all over

Excellent service. Car collected on time the morning it was booked for collection, was called to advise the approximate time of collection and the driver arrived on time, excellent service, following collection was contacted with approximate completion date and was pleased to receive a call 2 days prior to estimated time of completion of the repair work advising the car was ready. Again delivery time was agreed and the driver arrived within that time give or take a few minutes, extremely pleased with the standard of the work and condition of vehicle upon receiving it back. All round the service was exceptional from all the members of staff who I had spoken to and the whole process was hassle free and professional. Would recommend this company to anyone interested in having bodywork done from minor damage to more complex work.many thanks for the service that not only met my expectations but exceeded them in the process being more than punctual and the repair being completed to a standard that left my vehicle back in the showroom condition it was in prior to being involved in being hit by a third party. Thanks once again.

Excellent service. Thank you for helping me out when my car was out of action