The skinny and bootcut jeans don’t have front pockets, they’re fake. It’s a shame imo, because I bought the pants to wear to work and I usually keep my keys in my front pocket. The baggy pants do h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my repla... See more
Company replied
Great ordering experience, fast delivery. The fit is great and flattering and they are sooo comfortable. By far the most comfortable jeans I own. The material is much thinner than I expected, I wouldn... See more
Company replied
They isn't the choice to buy shorter length so very frustrating with them being longer in length and I don't have extra $40 to shorten at the Tailor
Company replied
Company details
Written by the company
Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.
WE'RE HERE FOR YOU
Written by the company
- HIGHEST STANDARDS OF CUSTOMER CARE
- Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.
Contact info
United States
- help@fitjeans.com
- fitjeans.com
DISCOVER YOUR NEW FAV JEANS
4.1
Great
12K reviews
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Return process difficult
Return process difficult. Hard to get in touch with customer service for reply. Have to reach out multiple times with no reply.
31 March 2026
Reply from FITJEANS
Thank you for your feedback, and we’re sorry to hear about your experience with the return process and the difficulty reaching us. We completely understand how frustrating that must have been.
We did experience some technical issues recently and were also away over the Easter holidays, which unfortunately caused delays in our responses. However, we’re happy to confirm that this has now been resolved, and our customer service is fully up to date again.
We appreciate your patience and are here if you need any further help 💕
Omg they fit perfekt and I just looove…
Omg they fit perfekt and I just looove them. The quality is spot on
31 March 2026
Reply from FITJEANS
This makes us so happy to hear!! Thank you so much for sharing your feedback with us ❤️
Jeans doesn't fit - no customer service
Jeans doesn't fit, when generating return label it does not load. I tried to contact customer service but also got NO response...
3 April 2026
Unprompted review
Reply from FITJEANS
Thank you for your feedback and we’re really sorry for the inconvenience caused.
We did experience some technical issues recently, and our team was also away over the Easter holidays, which unfortunately led to delays in response times. We completely understand how frustrating this must have been.
We have now caught up with all messages and are here to support you, so you should no longer experience delays in getting a response from us.
Thank you for your patience 💕
The size chart is inaccurate
The size chart is inaccurate. The shorts are too loose at the waist and snug at the hips. Based on the size chart, I should have a very snug fit all around. I'm incredibly disappointed and can't even afford to eat the cost of shipping to return them and reorder another size (not that I think the shorts themselves are even worth it. They're not very flattering honestly). Just a truly unaffordable and disappointing experience.
26 March 2026
Reply from FITJEANS
Thank you for sharing your feedback, and we’re really sorry to hear that the fit hasn’t worked out for you. We completely understand how disappointing that must feel.
We also want to let you know that we’ve already sent you an email asking for a bit more information so we can take a closer look at your order and review this properly with you. Once we hear back, we’ll be able to help you further and see what the best solution is.
We look forward to your reply and are here to help 💕
Quality is great and they fit…
Quality is great and they fit amazingly. In love with colors I chose
30 March 2026
Reply from FITJEANS
Thank you so much for your feedback! very happy to hear your satisfaction with Fitjeans 💘
I ordered 2 jeans
I ordered 2 jeans, ones petite S size and ones regular S size. Great material and good looking jeans but unfortunately still a bit big for my waist and going to 1 size down I believe it will be too tight. For the regular fit, super big so I wanted to return them.
Unfortunately i been waiting for someone to get back to me since 31st March so I can do a return.. would be good if someone can help me with this.
30 March 2026
Reply from FITJEANS
Thank you for your message, and we’re really sorry for the delay in getting back to you, we completely understand how frustrating that must have been. We did experience some technical issues recently and were also away over the Easter holidays, which unfortunately caused delays in our response times.
We can also confirm that your return has now been successfully received and processed on our side.
Thank you for your patience, and please don’t hesitate to reach out if you need anything else, we’re here to help 💕
Fraud
I ordered two pair of jeans over $200.00. I cannot fit and trying to return. I am unable to get a return label. I emailed the company four times and still no one has responded. Is this site a fraud?
Patrice Jones
29 March 2026
Reply from FITJEANS
Thank you for your feedback, and we’re sorry for the frustration caused.
We would like to kindly inform you that there were some delays in our response due to the Easter holidays. However, we can confirm that we have now replied to all of your previous emails and provided you with the necessary information regarding your return. We can also see that your package has since been returned.
If you still need any further assistance, please don’t hesitate to reach out, we’re here to help.
Best fitting jeans I have ever tried
Best fitting jeans I have ever tried! No gaps around the waist, actually fit my muscular thighs just perfectly, I’m so glad I have found a brand that combines fit and comfort!
29 March 2026
Reply from FITJEANS
Thank you for your feedback! This is exactly what we love to hear 😍
We’re so happy you found that balance of fit and comfort with us.
Thanks so much for sharing!
Return is not free, consider that
I bought one trouser and even though I measured before, when it arrived didn’t fit. I retuned and paid 11 euros for the return so if you buy there, take in consideration that. They do not offer free return.
26 March 2026
Unprompted review
Reply from FITJEANS
Thanks for your feedback, we’re sorry to hear the fit wasn’t right for you.
We’d really like to take a closer look at this and see how we can help. Could you please send us an email with your order details?
We’ll review everything and get back to you as soon as possible 💙
Amazing!
It is very easy to order! I love that there is warehouse in the US that makes it cheaper and faster to order. And the jeans are so comfy!
27 March 2026
Reply from FITJEANS
We love hearing this, thank you so much! 😍
So glad the ordering process was easy and that the US warehouse made things quicker and more affordable for you. And of course, we’re extra happy you’re loving how comfy the jeans are 💙
Poor quality
Poor quality, fabric pilled between the thighs after wearing the pair of jeans to the grocery store and back.
27 March 2026
Reply from FITJEANS
Thank you for your feedback, and we’re sorry to hear about your experience.
We have just sent you an email asking for a bit more information and photos so we can properly look into this and check what may have happened. Once we hear back from you, we’ll be able to assist you further and find the best solution.
We look forward to your reply.
Scammed?
Bought 2 pants for 244. Right away noticed they dont fit. Want to send them back. Twice they told me that i get a return lable 'tomorrow' but both times they did not send it to me.. now they just stopped replying.. i just want my money back😭 that is so much money for me.
Add; they did replied to all my messages. All the first ones were completely useless though. That was the problem to begin with. In the end we got it worked out though. Still wait for my money though, even though they say they have it. Its probably fine
3 April 2026
Unprompted review
Reply from FITJEANS
Thank you for your message, and we’re sorry for the frustration caused.
We would like to kindly inform you that there were some delays in our response due to the Easter holidays. However, we can confirm that we have now replied to all of your previous emails and provided you with the necessary information regarding your return. We can also see that your package has since been returned.
If you still need any further assistance, please don’t hesitate to reach out, we’re here to help.
I guess the product is alright
I guess the product is alright, I just seem to always be between sizes so the fit isn't quite what I hoped for even though I took my measurements before ordering. I have short legs and a long torso, and the high waisted bootcut jeans are a bit too loose around the waist but I suspect that the smaller size would be too tight around the hips.
The order was shipped quickly and it's not the company's fault that DHL held the package for a few extra days, but I have to say I didn't appreciate the "you've just received your order, how do you like it?" email I got two days before I actually received the package - it was a bit confusing as I was already wondering if the DHL tracking was working at all.
26 March 2026
Reply from FITJEANS
Thanks for taking the time to share such detailed feedback, we really appreciate it.
We totally understand how tricky it can be when you’re between sizes, especially with different proportions. Our jeans are designed with a lot of stretch, which can sometimes make sizing feel a bit in-between depending on fit preference. If you ever want, you’re more than welcome to reach out to us before ordering, we’re always happy to help guide you to the best option based on your measurements and the specific style.
We’re glad to hear shipping itself was quick, but we completely understand the confusion with the delivery email, that’s not a great experience, especially when your package hadn’t arrived yet. Thanks for pointing that out, as it’s something we’ll definitely take on board and improve.
We really appreciate your honest feedback 💙
Worth the hype, even if I don’t look like the ads!
After seeing Fit Jeans all over my Instagram feed for ages, I finally decided to give them a try. I was skeptical, but I’m happy to say I was pleasantly surprised! The color is lovely, the fit is spot on, and they are genuinely very comfortable to wear.
I’ll be honest—I don’t look exactly like the models in the advertisements, but I still feel really good in them and like how they look on me. My only downside is the price; they are a bit expensive for a single pair of jeans. While I won’t be buying more immediately, I’d definitely consider another pair in the future when I’m looking to treat myself!
18 March 2026
Reply from FITJEANS
We love this, thank you so much for giving us a chance despite the skepticism! 😍
It means a lot to hear that you were pleasantly surprised and that you feel good in them, that’s exactly what we want for everyone wearing our jeans 💙 And just to say it: you don’t need to look like the models to rock them. You are the moment in your own way.
We totally understand your thoughts on the price as well, and we really appreciate your honesty. It makes us extra happy to hear you’d consider treating yourself to another pair in the future ✨
Best jeans !!
Best jeans
honestly it’s worth the price, the fabric is thick and of good quality (at least for the baggy model that I buy) and if you have a small waist and a big butt it’s perfect lol
it’s THE gymrat’s jean haha
I’m french and I’ve tried a lot of brand and this one is by far the best, I only buy those jeans now 😅
25 March 2026
Reply from FITJEANS
This made us smile, thank you so much! 😍
We love that you’re enjoying the baggy model and noticing the quality and fabric!
It means a lot to hear you’ve tried many brands and still choose us every time, that’s huge.
Merci for your support 💙
I have emailed in 4 times to initiate a…
I have emailed in 4 times to initiate a return and no one will respond.
26 March 2026
Reply from FITJEANS
Thank you for your feedback, and we’re sorry for the frustration caused.
We would like to kindly inform you that there were some delays in our response due to the Easter holidays. However, we can confirm that we have now replied to all of your previous emails and provided you with the necessary information regarding your return. We can also see that your package has since been returned.
If you still need any further assistance, please don’t hesitate to reach out, we’re here to help.
Reply from FITJEANS
Very sorry to hear this!
We always recommend following our size guides before placing an order. Send us an email at help@fitjeans.com if you need further assistance 💘
The pants are very light and and the…
The pants are very light and and the bad side it doesn’t have front pockets also there always out of stock but the good things there shipping is really fast
25 March 2026
Reply from FITJEANS
Thank you for your feedback, we really appreciate you taking the time to share your thoughts 😊
We’re glad to hear you’re happy with the fabric and fast shipping! Regarding the front pockets, for our Skinny and Flared jeans we’ve designed them with only real back pockets to maintain their aesthetic appeal, while omitting front pockets to ensure a seamless look when worn. Real front pockets on a tighter fit would disrupt the silhouette and clean look of the jeans, and they would also be too small to be practical for use.
We also appreciate your comment about stock availability, we understand this can be frustrating and we’re continuously working on improving restocks and availability across sizes and styles.
Thanks again for your honest feedback 💕
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