First Help Financial Reviews 37

I am extremely disappointed with First Help Finance due to their handling of my car loan and repossession process. Despite making substantial payments, including $1,300 in March and $515 on May 21, my car was wrongfully towed. The assurances given to me that my vehicle was not on the repossession list proved false, leading to unnecessary stress and inconvenience.

The customer service has been deeply unsatisfactory. I've endured excessive hold times, unfulfilled promises of callbacks from supervisors, and a complete lack of effective communication. On top of these issues, they have even claimed a 'system error' and asked for my bank statements again, which feels misleading and intrusive.

This lack of communication and transparency is alarming, and their approach feels like a scam. There have been instances where items from my car went missing after repossession, adding to the impression of theft or mismanagement. This experience has pushed me to consider legal action due to the breach of our contractual agreement and the potential damage to my credit.

I urge anyone considering doing business with First Help Finance to reconsider, as their handling of customer agreements and service is deeply flawed and unprofessional.

Never ever use first help financial, they are fraud, Toyota center recommended to be able to buy car, annual interest rate is 20.49. After i was paying 1 year every month 622.93$ in one year paid 7 475$ and from principal balance 25,700 i have left 23,484$. From 7 475$ paid and from principial balance deducted only
2 216$. 5 259$ token for interest 😡😡 of course I am not going to be calm. I am going to complain. I am victim of fraud from first help financial. They don’t really help people. They are leaving them whiteout nothing. For more information my loan’s last 6 numbers are 709473