First Help Financial Reviews 37

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Sergio with ID 133503 helped me very kindly and explained to me step by step all the questions about the payment of my monthly payment! Thank you very much Sergio, I am grateful to you, best regards O... See more

Company replied

Rated 2 out of 5 stars

Daniel 03377 Did not enter my promise to pay in the system on the Jan 07. Jann09 received a call from Karen R 130511 kindly helped me.

Company replied

Rated 5 out of 5 stars

The other day i spoke withh the agente 133342 Harold , he offer me a great service and help , we make a payment for my loan and he was really helpfull , thank you

Company replied


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 2 out of 5 stars

Didn’t enter my promise to pay in the system.

Daniel 03377 Did not enter my promise to pay in the system on the Jan 07. Jann09 received a call from Karen R 130511 kindly helped me.

7 January 2025
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the missed entry. We're glad to hear that Karen was able to assist you and help resolve the issue. Your feedback is important and will be shared internally to ensure a better experience moving forward.

Rated 5 out of 5 stars

Karyn was really helpful and respectful…

Karyn was really helpful and respectful was a pleasure speaking to her

9 January 2025
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your kind words! We’re glad to hear that Karyn was helpful and respectful. It’s great to know your experience speaking with her was a positive one.

Rated 5 out of 5 stars

Sergio with ID 133503 helped me very…

Sergio with ID 133503 helped me very kindly and explained to me step by step all the questions about the payment of my monthly payment! Thank you very much Sergio, I am grateful to you, best regards Oscar

18 November 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for sharing your kind words! We’re delighted to hear that Sergio provided clear and patient assistance with your monthly payment questions.

Rated 5 out of 5 stars

The other day i spoke withh the agente…

The other day i spoke withh the agente 133342 Harold , he offer me a great service and help , we make a payment for my loan and he was really helpfull , thank you

30 September 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your kind feedback! We’re glad to hear that Harold provided you with great service and helpful assistance during your loan payment. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Brenda was very kind and helpful when…

Brenda was very kind and helpful when we had questions and needed assistance

19 September 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your kind feedback! We’re happy to hear that Brenda was helpful and kind while assisting you with your questions. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great service

Great service, Brenda was awesome

16 September 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your wonderful feedback! We’re thrilled to hear that Brenda provided you with great service.

Rated 5 out of 5 stars

Gracias Oscar P

Gracias Oscar P. Por tu ayuda.
Thank you very much Oscar for your help.

7 August 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Gracias, Jonathan, por sus amables palabras. Nos alegra que Oscar haya podido ayudarle y brindarle la asistencia que necesitaba.

Rated 5 out of 5 stars

Oscar was understanding and helpful

Oscar was understanding and helpful. He was able to fix my concerns. Thank you I really appreciate it.

6 August 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your feedback! We’re happy to hear Oscar was understanding and able to resolve your concerns. We appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

First Help Financial is a fraud.

First Help Financial is a fraud.
I have my car loan with them, my June monthly payment is 43 days due because my 30-year-old son was diagnosed with a heart malformation. I asked for a deferment as is in the contract, I paid part of the due, and they repossessed my car anyway.
Never, EVER do business with this company. They are not serious, they do not work by the contract terms, and it's a mouse trap waiting to destroy every single customer.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Sinai employee number 130475 was very…

Sinai employee number 130475 was very helpful and patient

23 July 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your feedback! We’re glad to hear that Sinai provided helpful and patient service. We appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Excellent Representatives

The representative Aythana (Id 133848) did a really good job. She helped me so I didn’t get on risk of repo.

18 July 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your kind feedback! We’re happy to hear that Aythana was able to assist you!

Rated 5 out of 5 stars

Saul 132146 me resolvió todas mis dudas

Saul 132146 me resolvió todas mis dudas

16 July 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Gracias por su comentario. Nos complace saber que Saúl pudo resolver todas sus dudas. Agradecemos que comparta su experiencia con nosotros.

Rated 5 out of 5 stars

It was a great service sinai name #…

It was a great service sinai name # 130475

19 June 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your feedback! We’re pleased to hear that Sinai provided great service. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Oscar was very helpful

Oscar was very helpful, and understanding. Very pleasant experience.

19 June 2024
Unprompted review
First Help Financial logo

Reply from First Help Financial

Thank you for your kind feedback! We’re glad Oscar was helpful and understanding, making your experience pleasant. We appreciate you sharing this with us.

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