Will assisted me with starting up my business a few weeks ago. He was awesome. Thanks for such good service and representing a wonderful company. Keep up the good work. If I need anymore help from thi... See more
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I called and spoke with Courtney Schneider about the first steps and starting a business in the state of Ohio. Courtney was kind and polite and very well spoken and knew the material. I understand now... See more
Company replied
Hey helped me reinstate my business after several years of missing my annual reports. Their customer service is top notch and very helpful in explaining how this happened. They got everything taken ca... See more
Company replied
Using Firstep Business Solutions for my business registration was easy and efficient!! Their Customer Service is amazing and I am thrilled to be a client. They are very knowledgeable and concise. The... See more
Company replied
4.6
Excellent
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and useful
The website looks great and great customer service with Billy.
2 November 2026
Unprompted review
Great Experience
Billy helped get the business started and great customer service
13 October 2026
Unprompted review
Great service!
Big thanks to Will today. He was a big help getting us set up.
20 October 2026
Unprompted review
Wonderful employee
Will assisted me with my business renewal he was very efficient, polite and got the job done.
7 October 2026
Unprompted review
Thank you Will
Will assisted me with starting up my business a few weeks ago. He was awesome. Thanks for such good service and representing a wonderful company. Keep up the good work. If I need anymore help from this company I’m directly asking for Will he’s great. Thank you!
16 October 2026
Unprompted review
Quick and Easy
Jeremy at First Step Business made setting up my LLC quick and easy. Highly recommend to anyone looking to start a business!
5 October 2026
Unprompted review
Highly recommend Jeromy
Jeromy helped me set up my LLC quickly, painlessly, and made sure that my documentation was always easy to find. Will definitely seek his services again when I start my next one.
10 October 2026
Unprompted review
Excellent service
Excellent service! J. Owens was very knowledgeable and made this process simple and in a timely manner. Great customer service.
12 October 2026
Unprompted review
Jenna was great
Jenna was awesome and helped provide a great experience!
5 October 2026
Unprompted review
Service was great
Service was great, experience was great. Awesome customer service all around!
2 October 2026
Unprompted review
Jeremy solved my issues and was very…
Jeremy solved my issues and was very professional, knowledgeable and friendly. He was able to answer all my questions and resolved all my issues in a well informed and patient way.
1 October 2026
Unprompted review
Reply from Firstepbusiness
Thank you for sharing your experience! We’re glad Jeremy was able to answer your questions, resolve your concerns, and make the process a positive one. We’ll be sure to pass along your kind words, and we truly appreciate you choosing Firstep Business Solutions!
Great experience
I had a great experience with Jenna. She was very helpful and friendly.
28 September 2026
Unprompted review
Reply from Firstepbusiness
Thank you for the great review! We’re so glad Jenna was helpful, friendly, and made your experience a positive one. We truly appreciate you choosing Firstep Business Solutions!
I recommend this business 100% !
30 September 2026
Unprompted review
Reply from Firstepbusiness
Thank you so much for the recommendation! We truly appreciate your support and are so glad you had a great experience with Firstep Business Solutions. We look forward to being here whenever you need us!
Reply from Firstepbusiness
Thank you so much for the great review! We’re happy to hear you had a wonderful experience with Jenna. We’ll be sure to pass along your kind words, and we truly appreciate you choosing Firstep Business Solutions!
Courtney was great to work with
6 August 2026
Unprompted review
Reply from Firstepbusiness
Thank you for the five-star review! We’re so glad you had a great experience working with Courtney. She truly cares about making the process easier for the business owners she works with, and we’ll be sure to share your kind words with her.
We appreciate you choosing Firstep and look forward to continuing to support you and your business!
Great tool for website building!
First Step was very useful! I needed a website for my business, but I’m not very tech-savvy. Emily was very helpful in assisting me and I couldn’t have done it without her! My website looks so professional and it is very easy to navigate. Thanks so much, it was definitely worth it.
14 August 2026
Unprompted review
Reply from Firstepbusiness
Thank you so much for the wonderful review! We love hearing that Emily was able to help bring your website to life and make the process easy, even without a technical background.
One of our goals at Firstep is to give business owners more than just help getting started — we want to provide practical tools to help them build, manage, and grow their businesses too. Having a professional website that you're proud of is such an important part of that.
We'll be sure to pass your kind words along to Emily. We appreciate you choosing Firstep and are excited to continue supporting your business!
Courtney Schneider is fantastic!
I called and spoke with Courtney Schneider about the first steps and starting a business in the state of Ohio. Courtney was kind and polite and very well spoken and knew the material. I understand now what the next steps are that I want to take because of how informative she was and it'll be a pleasure to do business with her and the company in the future. Thanks Courtney!
13 August 2026
Unprompted review
Reply from Firstepbusiness
Thank you for taking the time to recognize Courtney! We’re so glad she was able to answer your questions and give you a clear understanding of the next steps for starting your business in Ohio.
Starting a business comes with a lot of questions, and having a knowledgeable person to walk you through the process can make all the difference. Courtney takes great pride in helping new business owners understand their options and feel confident about moving forward.
We’ll be sure to share your kind words with her. Thank you for considering us to be part of your new business journey — we look forward to working with you!
A+ Service!!
Using Firstep Business Solutions for my business registration was easy and efficient!! Their Customer Service is amazing and I am thrilled to be a client. They are very knowledgeable and concise. The services they offer will also make it simple to maintain my business in the future. It is very reassuring to know I am in good hands for all my business needs.
7 July 2026
Unprompted review
Reply from Firstepbusiness
Thank you so much for the A+ review! We’re thrilled to hear that getting your business registered was easy and efficient and, even more importantly, that you felt supported by our team throughout the process.
Our goal at Firstep is to be there for more than just the initial filing. From helping with ongoing business paperwork and renewals to providing tools and resources to help manage and grow your business, we want our clients to know they have a team they can turn to as their needs evolve.
We truly appreciate your trust in us and are excited to have you as part of the Firstep family!
Very knowledegable and helpful.
They really helped me through the process, very knowledegable and helpful. Ill be using them again.
4 June 2026
Unprompted review
Reply from Firstepbusiness
Thank you for the great review! We’re so glad our team was able to provide the knowledge and guidance you needed to make the process easier.
One of the best compliments we can receive is hearing that a customer plans to work with us again. We truly appreciate your trust and look forward to being here whenever your business needs us!
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