Our bus driver was fantastic! Very professional and personable! Highly recommend this service and their team.
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See what reviewers are saying
The driver was very polite and kind as well as prompt. It was our group's first experience with your organization and felt it very positive!
I was very happy with the service. We hired two buses for our wedding guests. A special shout out to the local Seattle team and Frank R Leonzal who worked flawlessly with us. Since I was required to b... See more
This was my first charter with First Charter Bus Rental. The bus was on time and had our trip well planned out. Our driver couldn't have been more helpful and courteous! Thank you Walter!! We plan... See more
Company details
About First Charter Bus Rental - Seattle
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
7739 1st Ave, South, 98108, Seattle, WA, United States
- 800-309-1421
4.0
Great
81 reviews
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Pleasant interactions every time!
The staff at First Student are all very friendly and prompt at what they do. I generally work directly with Larissa and make bus requests fairly often--every interaction has been pleasant and easy. I would recommend First Student to any organization that needs worry-free and efficient transportation for students.
21 February 2020
Unprompted review
Superb service.
The bus driver was polite and punctual. He was very patient and drove safe. He gave us updates on what was needed and where we were. I was very satisfied with his customer service. Thank you for everything.
17 February 2020
Unprompted review
Thank you from Y-WE!
The drivers were kind, punctual and flexible with our timeline. We received our quotes and confirmations within a few days; overall reliable team.
10 February 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
School Bus Transportation is the BEST!
I highly recommend First Student. We chartered a school bus for our Classic Yacht Association group. The bus took us to tour the historic University of Washington Shellhouse where the 1936 “Boys in the Boat” team trained. The driver was prompt, polite and handled the bus really well. As a group who loves history, riding a school bus was just great for us!
25 January 2020
Unprompted review
Reply from First Charter Bus Rental - Seattle
Thanks for your feedback and your trust in us!
Loretta and Lisa were AMAZING bus…
Loretta and Lisa were AMAZING bus drivers. Early to all pick-up times, friendly to our students, and knew their way around Seattle without needing to ask for directions. Thank you very much!!
6 January 2020
Unprompted review
I ordered two buses for this trip the…
I ordered two buses for this trip the Seattle bus went off without a hitch. The Burien bus was 30 minutes late. The driver was lost, our staff had to run around to find the bus. We had to adjust our event due to this.
25 November 2019
Unprompted review
Reply from First Charter Bus Rental - Seattle
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Cesar and I run the Charter Center responsible for the Western US. Will you please call me at 848-456-0288? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
The bus was 30 minutes late for our…
The bus was 30 minutes late for our field trip.
8 November 2019
Unprompted review
Reply from First Charter Bus Rental - Seattle
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
Best price around
Best price around, but customer service was just ok. Bus showed up 30 minutes late-- they had driven to the wrong place, after waiting 15 minutes I called to see where they were and discovered they were about 10 minutes away. Confused about why I wasn't contacted when they waited for 15 minutes with no sign of life. Also confused how they ended up in the wrong spot, I thought it was very clear where we'd requested to be picked up. Had to cancel one of the busses and was refunded, so that was a positive experience.
4 November 2019
Unprompted review
Reply from First Charter Bus Rental - Seattle
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
review
Buses got lost at venue, did not come on 22nd when I specified and our arrival time was delayed as a result
2 November 2019
Unprompted review
Reply from First Charter Bus Rental - Seattle
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
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