Ordered 45 lengths of 10mm Intumescent strip. Delivered within 2 days. Product appears good quality and easy to cut to length using “stanley blade” snips. Lets hope it is never tested…! Overall a grea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good products at good prices. Delivered quickly and as ordered. Also the suggested products, appeared focused and directed me to a second product (Fire sealant) which complemented my intended purcha... See more
Company replied
I ordered a lock rated for a domestic fire door in my house. Order arrived on time and very well packed. My carpenter had no issues with fitting the lock and it appears to be extremely high quality. E... See more
Company replied
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... See more
Company replied
CCE Applique - Surface Mounted Drop Down Seal - 830mm
(32)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 10mm x 4mm x 2.1m, White
(22)
CCE Applique - Surface Mounted Drop Down Seal - 930mm
(20)
Pyroplex Intumescent Pipe Collar - 110mm 2hr
(14)
CCE Applique - Surface Mounted Drop Down Seal - 730mm
(14)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 15mm x 4mm x 2.1m, White
(11)
Little Fingers Slimline Finger Guard Protection Push Side 1.95m - White
(10)
Lorient LAS1010 Batwing Acoustic & Smoke Seal – 10mm x 10mm – White
(10)
Pyroplex Fire & Smoke Seal Intumescent Strip, Single Fin, 15mm x 4mm x 2.1m, White
(8)
Vanquish Flexifire Intumescent Hinge Pads - Self Adhesive 100 x 30 x 1mm
(7)
Company details
- Fire Protection System Supplier
- Construction Equipment Supplier
- Fire Protection Equipment Supplier
- Fire Protection Service
About FireSealsDirect
Written by the company
Fire Seals Direct
Written by the company
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Contact info
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, United Kingdom
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was delivered in great time and parts…
Was delivered in great time and parts were spot on
20 November 2025
Reply from FireSealsDirect
Good afternoon Jon,
Thank you so much for taking the time to leave us a 4* review!
This is great feedback, and I am really pleased to hear that you are happy with the products and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Ben,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided and the delivery of your order..
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with our prices and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Purchasing and product are great
Purchasing and product are great. First attempted delivery was late at night so it took a few days to eventually recieve the product.
19 November 2025
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 4* review!
This is great feedback, and I am really pleased to hear that you are happy with the products and service, apologies on the delay of the delivery, we are looking at various resolutions to continually improve this.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the quick delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Professionsl grade products
Professionsl grade products, able to buy in smaller quantities, with quick delivery..
12 November 2025
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the products we supply.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FAIRVIEW farm holiday accommodations in ravenshead Nottingham recommend Fires Seals Directcompany to buy from and…
Brilliant company to buy from and delivery we will definitely use your company again .Best regards Debbie Cox owner of FAIRVIEW farm holiday accommodations in ravenshead Nottingham Luxury Lodges and Cabins
11 November 2025
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your items..
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the service and the products received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
It was easy to find things on the…
It was easy to find things on the website, and they were delivered quickly with no problems.
17 November 2025
Reply from FireSealsDirect
Good afternoon Chris, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service and prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Effective draught (and smoke) excluder
Installation instructions in diagramatic form - I prefer step by step written instructions (in good English) as easier to follow. Installation was not exactly straight forward but achieved after a few attempts Seems like a good product - certainly stopped draught under door.
17 November 2025
Reply from FireSealsDirect
Good afternoon Richard, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review!
I am really pleased to hear that you are happy with the servicewe provide and we will pass this feedback on.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Easy to use site and items delivered…
Easy to use site and items delivered very quickly.
10 November 2025
Reply from FireSealsDirect
Good afternoon Paul, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service and prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
QUALITY GOODS
QUALITY GOODS , PRICE AND DELIVERY , ALWAYS BEEN A GOOD COMPANY TO DEAL WITH AND I USE THEM ABOUT TWICE A WEEK .
21 October 2025
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Immediate response with orders and…
Immediate response with orders and great value for money.
12 November 2025
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Reply from FireSealsDirect
Good afternoon Ian,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Excellent transaction
Excellent transaction, Quick delivery, product was of decent quality and at a reasonable price.
Will definitely buy from this company again.
26 September 2025
Reply from FireSealsDirect
Good Morning Lee,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good afternoon Alan,
Thank you so much for taking the time to leave us a 4* review!
I am really pleased to hear that you are happy with the service we provide and the delivery of the products.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
The products were great value, first rate.
The products were great value, delivered on time and followed by the invoice. We will use you again.
10 November 2025
Reply from FireSealsDirect
Good afternoon Pete,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Reply from FireSealsDirect
Good afternoon Shaun,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Delighted with the service provided
10 November 2025
Reply from FireSealsDirect
Good afternoon Paul,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.