Ignite+ Stoves Ltd Reviews 

134
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic initial installation and superior aftercare. Darren and Helen are simply outstanding. We had our stove fitted a few years ago and at the time fantastic service and brilliant installation,... See more

Rated 5 out of 5 stars

We used Ignite+ Stoves Ltd and we cannot recommend them enough. Their attention to details, tailored made recommendation to your needs meant we went on a journey to find the perfect stove and not jus... See more

Rated 5 out of 5 stars

Darren and the team did an excellent job, the chimney breast and wood burner were installed in one day. Clean and efficient work. Electrics on day 2 and completed with plastering and TV installation o... See more

Company replied

Rated 5 out of 5 stars

Darren and his team lowered the plinth of the old open fire place, rebuilt the floor, plastered surrounding walls and put in our gorgeous log burner. They also arranged to have a deep clean of the chi... See more

Company details

  1. Fireplace Store

Written by the company

We’re a small family run business providing environmentally friendly eco woodburning stoves. We also provide customer made media walls. We have a lovely appointment only showroom where our products can be viewed. Wood burning stoves in Harrogate, Leeds & York by Ignite+ Stoves. Ignite+ provide wood burning stoves and multi-fuel stoves. Call 01423876355 @igniteharrogate for our socials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect stove, perfect installation and perfect service

We are so delighted with our new stove. From advice about the perfect stove for us, plus a brilliant choice of surrounds and hearths - we couldn't have found a better company to do the work for us. An experienced family business, excellent value for money and high quality workmanship and attention to detail. All fitted in one day! Amazing!

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent installation

Arrived in good time and completed excellent job with care for the surroundings

15 March 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Many thanks for your view Bob, it's been a pleasure.

Rated 5 out of 5 stars

First class service from the Ignite team

Darren and the team gave great pre-sales and post-sales support for our new wood burning stove. The installation process went very smoothly and we're delighted with the result.

I have no hesitation in recommend the Ignite team at all.

23 February 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks Jon!

Rated 5 out of 5 stars

Faultless.

An efficient, patient, well managed & all round great company. Darren & team had lots of ideas, never cut corners & communicated at every stage. Can't fault them.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Top notch job

In December, I had a log burner fitted by Ignite and couldn't be happier with the result. Darren & his team took great care with the fitting and plastering & made sure everything was tidied afterwards. An extremely professional job from start to finish & would highly recommend this company.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Ignite+ did a first class job of…

Ignite+ did a first class job of installing the wood burner and I would have no problem recommending them. I was impressed from the initial visit to survey the work to completion of the installation.
On installation day the team arrived as promised and the workmanship was high quality.

9 January 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I was so impressed by the whole team! The installation was exceptionally efficient and clean, with a bespoke outcome that looks stunning. Everyone was really friendly and clearly enjoy what they do, taking pride in the details and ensuring I was completely happy with everything. Expert advice and support was given for running the stove. I’m so glad I chose Ignite!

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, great price, polite , punctual,tidy, nothing was too much trouble , fitting went as planned , the whole experience was a joy to watch and has now transformed the room completely, would thoroughly recommend

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Nothing short of outstanding!

We had a superb experience using Ignite for our new stove. From Darren's initial visit to ascertain our wishes and give appropriate advice on site, our helpful visit to the showroom, through the installation process, to the friendly post-fitting visit to demonstrate the most efficient use of the stove, they were nothing short of outstanding! We were very impressed with the actual fitting, the team being helpful, tidy and good-humoured. We would unreservedly recommend Ignite, as we now have a wonderful stove which greatly enhances our room and home.

18 August 2022
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks Mark for your review! Really appreciated, all the best :)

Rated 5 out of 5 stars

A top quality service.

From initial enquiry to completed installation we have had outstanding service from all at Fires by Ignite. There was no high pressure sales rather an informative and considered approach taken by Daren.
We were able to make decisions based on his recommendations and believe those recommendations to be reasonable and appropriate.
The time frame for installation was explained and kept to and the installation team were very polite , friendly and did a professional job, even giving a thorough clean up when finished.
The cost of the new stove and the installation was very reasonable and fair.
All in all a very good customer experience.
I would highly recommend Fires by Ignite.

21 October 2022
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you for your lovely review guys!

Rated 5 out of 5 stars

We couldn't be happier!

The whole process from start to finish has been an absolute pleasure.
Darren and Helen were brilliant with communication in the build up to the 'big day', and the installation team of Nat & Wayne really did this friendly company proud.
The installation was absolutely faultless. A hard, busy day no doubt, but everything was done with pride and to the highest standard. Nat & Wayne gave updates throughout, but i was completely happy to let them take the lead and suggest dimensions of the chimney breast, for example - it is well proportioned and looks fantastic, it is very clear they are experts! Their workmanship throughout is exemplary, especially given that most parts are now covered up - this made no difference to Nat & Wayne - as everything needed to be 'just right'.
I am still staggered what was achieved in just one day!
I simply cannot recommend Ignite+ enough.

6 October 2022
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you for the wonderful review Rich, we are so pleased you are happy with the end result and the process leading up to it!

Rated 5 out of 5 stars

Perfect customer service from Ignite+

Darren and the team offer a first rate service. Every interaction was perfect, from survey, showroom visit, installation to beam installation.
I expected the end result to be perfect, which it is, but additionally the whole team go above and beyond to ensure that the whole process is a pleasure. They take care in your home and you can tell that service really matters to them.

I can’t recommend Ignite+ highly enough!

11 August 2022
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for your kind words and brilliant review. It always means so much to receive such great feedback. Thanks again!

Rated 5 out of 5 stars

Charnwood Log Burner

Darren and his team fitted our new log burner on the 3rd Aug 2022. We are absolutely delighted with the stove and have been very impressed with the service we have received throughout our dealings with Ignite.
They are extremely professional and knowledgeable. The installation was carried out with refreshing attention to detail and every effort was made to minimise disruption and mess. We would have no hesitation in recommending them.

9 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent installation from Darren…

Excellent installation from Darren Wayne and Team. It is was all done in a day and proper attention to detail throughout. We opted for the Clock Multifuel which looks great-not lit it yet-far too hot!

16 July 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful experience from…

Absolutely wonderful experience from start to finish. I can’t recommend Ignite enough. Darren and the team were incredibly helpful and professional and we are absolutely delighted with our stove.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Top class team!

Thank you to Darren and the team at Ignite, we are delighted with the installation of our new log burner and can't wait to start using it! Communication from when we emailed to request a quote to fitting has been impecable. We instantly liked Darren from when he came to do the survey/quote, he was very personable and knowledgeable and was very kind listening to our 6 year old daughter even though I'm sure it made him late for his next appointment! Helen was great at communicating throughout, organising a visit to the showroom and confirming all the details in readiness for installation. Darren and his team turned up exactly on time, the two lads who worked with him were lovely and polite. The job was finished in great time and everything cleaned up afterwards. We would definitely recommend Ignite to anybody looking to have a stove installed. Thank you to all the team!

22 May 2022
Unprompted review
Rated 5 out of 5 stars

10/10

Lovely, helpful and communicative team who helped us to achieve our dream! Huge selection of stoves/hearths. Speedy and mess-free installation. Recommend very highly!

2 May 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to a great team

Excellent all round service from Darren his wife and the installation team. Lovely people great service very patient 😂, professional carried out a great job no mess no hassle gave us exactly what we asked for did the job quickly at exactly the time they said they would we highly recommend all of you great team thank you

5 March 2022
Unprompted review
Rated 5 out of 5 stars

I can highly recommend Ignite

I can highly recommend Ignite. They were very professional, friendly and worked quickly and efficiently with no mess. We now have a beautiful stove to keep us warm and cosy.

6 February 2022
Unprompted review

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