International Passive Fire Ltd Reviews 

265
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A repeat order and the same efficient service. Happy to sort out any issues and provide technical support. Goods arrived promptly and a bonus pack of wine gums😁😁Whats not to like.

Rated 5 out of 5 stars

An incredibly helpful company. We sent all of our measurements and requirements and they worked out exactly what fire proof paint we needed. We hadn’t realised how complicated that part would be (affe... See more

Rated 5 out of 5 stars

I needed a small amount of fire proof paint for some steel beams in my kitchen, in order to comply with Building Control Regulations. When I contacted IPF, they went out of their way to help i... See more

Company replied

Rated 5 out of 5 stars

Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did t... See more

Company replied

Company details

  1. Fire Protection Equipment Supplier
  2. Building Materials Supplier

Written by the company

Buy Intumescent Paint & Sealants & Fire Proof Paint online with Fast Delivery & Expert Advice from International Passive Fire Ltd, Devon, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and the small packet of…

Great service and the small packet of sweets in the box😁

17 January 2024
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Nelson, hope you enjoy them and we look forward to helping you in future if needed - From the IPF team

Rated 5 out of 5 stars

Excellent.

Very helpful, knowledgeable sales team whose advice saved me a great deal of money. Prompt dispatch of product and relevant paperwork. Highly recommended.

10 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you very much for your kind words, we hope we can assist you in future if there is anything else you need- from the IPF team

Rated 5 out of 5 stars

Excellent customer service

5 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Gary, I'm glad we could be of service, from all the team here at IPF

Rated 5 out of 5 stars

Helpful and very patient

Alex was very patient and helpful with explanations of what would be best for the job I was doing. He was willing to amend quotations until I was happy with quantities and function of items.
Bethany was very efficient with ordering, invoices etc.
A very efficient and pleasant firm to work with.

8 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you very much for the kind words Carol, it was a pleasure chatting to you. wishing you all the best, Alex and all the Team here at IPF

Rated 5 out of 5 stars

Fast and no fuss

Fast next day delivery. Informative site

4 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thanks for the review John. It is much appreciated. Best wishes, Bethany - The IPF Team

Rated 5 out of 5 stars

Great customer service

I opted for standard delivery and it was with me the next day. I had to phone up to see what colour it was as it didnt state on the ad but my question was answered.

2 January 2024
Unprompted review
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Reply from International Passive Fire Ltd

Thanks for your review Deeza. It is much appreciated. Best wishes, Bethany - The IPF Team

Rated 5 out of 5 stars

Excellent service

Excellent, knowledgeable staff make dealing with this company a pleasure

30 November 2023
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Good Morning Chis, thank you for your review, we were happy to assist you, regards the IPF team

Rated 5 out of 5 stars

5 star service

5 star service
Super helpful and very friendly
fantastic service
super quick delivery
Would recommend to anyone

20 November 2023
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review. It is much appreciated. Best wishes, Bethany - the IPF Team

Rated 5 out of 5 stars

Great Service

7 November 2023
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Hi Stephen, thank you for your review, best wishes - Alex & The IPF team

Rated 5 out of 5 stars

Good service

Good service, delivery on time, excellent quality

7 November 2023
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your review Andrea. It's much appreciated. Best wishes, Bethany - The IPF Team

Rated 5 out of 5 stars

EXCELLENT

Fast delivery, excellent service.

30 October 2023
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your review Stuart. Best wishes, Bethany - The IPF Team

Rated 5 out of 5 stars

Internet order

Nice and easy to find products. Good information on site will use again

31 October 2023
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thanks for the review Jason, it's good to hear that you found our site easy to use. Best wishes, Bethany - Marketing Team Leader

Rated 5 out of 5 stars

Very good engagement and explanation of…

Very good engagement and explanation of what is a quite technical area. They take the attitude of explaining and raising your knowledge levels about the needs of your project. Very different compared to some other potential suppliers.

1 November 2023
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Phil. I've passed the feedback onto my colleague Alex who served you. Best wishes, Bethany - Sales & Technical Team Leader

Rated 5 out of 5 stars

5 star team, company and products

Great team of very knowledgeable and helpful people. Very efficient in finding the correct products for my request.
5 star rating with no hesitation.

20 October 2023
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your review Curtis. It is much appreciated. I've passed on the good feedback to my colleagues. Best wishes, Bethany - Sales & Technical Team Leader.

Rated 5 out of 5 stars

Speedy and helpful service

I ordered primer, intumescent paint and topcoat on line. I received a phone call checking if I really wanted wood primer as I had ordered the rest of the paint for a steel beam. My mistake had been spotted and my order changed. Excellent service and a speedy delivery.

23 October 2023
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your review Joe. It is much appreciated. I'm glad my colleagues served you well and will pass the good feedback on. Best wishes, Bethany - Sales & Technical Team Leader

Rated 5 out of 5 stars

Delivery on time

Delivery on time, no hidden extras. Good customer service.

3 October 2023
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your review. It is much appreciated. Best wishes, Bethany - the IPF Team

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Very helpful.

3 October 2023
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your review Darren. Best wishes, Bethany

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