Fire and Safety Centre Reviews 

858
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The firesafe box we ordered to comply with Health & Safety requirements. Every workplace should have one of these to store highly flammable substances or liquids as they should not be in the COSHH cup... See more

Company replied

Rated 5 out of 5 stars

The product is excellent although I hope I don’t have to use it!! I was impressed by the website and the easy method of purchasing. Delivery was also quick and careful. This company is to be regarde... See more

Company replied

Rated 5 out of 5 stars

Emily helped us get a specific tailor made delivery on the weekend for some quality small plant spill control mats called PlantNappy. Thanks

Company replied

Rated 5 out of 5 stars

Ordered grips for steps that had sharp, uneven edges and had delivery within a few days. The product is easily cut to fit the steps, is made of a strong material that should be resilient, and it has... See more

Company replied

Company details

  1. Construction & Manufacturing

Written by the company

Fire and Safety Centre (a trading name of Right Action Ltd) is a product division of Right Action, which offers comprehensive product and service solutions for the fire protection, safety and security of life and property in the workplace, at home and at leisure.


Contact info

4.9

Excellent

TrustScore 5 out of 5

858 reviews

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4.9

All reviews

(858)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently gave this company a poor…

I recently gave this company a poor review based upon delay in receiving my item. I have however since found the item was delivered the very next day & fault was with the property management company for failing to advise me that they had my product. I would have no hesitation in recommending this company in the future.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Pipe Repair Bandage

Quick Wrap Pipe Repair Bandage (50mm x 1.5m)
delivered promptly and exterior UPVC waste pipe was quickly and successfully repaired despite winter conditions (Temperature around 3degC)

15 December 2022
Rated 1 out of 5 stars

Ordered on 09/09/22 but was not…

Ordered on 09/09/22 but was not delivered until 14/11/22 . No communication to say there was a 2 month wait for a drum rack

14 November 2022
Fire and Safety Centre logo

Reply from Fire and Safety Centre

Good Afternoon,

Thank you for taking the time to provide us with feedback. We apologise that the delivery lead time of your order was longer than you were anticipating.

We have looked further into this case and for this particular item on our website it does clearly state the lead time is 8 - 10 weeks from date of order which is standard for items such as the Drum rack as they are made to order products. An acknowledgement was also emailed to yourselves on the 9th September showing a due date of Mid November.

For any future orders if you are not sure on the lead time of a certain product at the time of ordering please do not hesitate to contact us and we will be happy to advise,

Kind Regards,
Emily Thackeray
Spill Control Centre.

Rated 5 out of 5 stars

Well Done.

The web site is very good and easy to navigate. The products listed are very extensive and priced very competitively. Delivery was next day without any issues. WELL DONE.

14 November 2022
Rated 5 out of 5 stars

Excellent customer service and advice.

Excellent customer service and advice.
Very friendly staff were happy to help.
I needed to change my order twice and each time the customer service was brilliant, wanting to help you solve your problems.

A super product also, would highly recommend

28 September 2022
Rated 5 out of 5 stars

65 litre Drip tray

Excellent quality drip tray I use this as I’m a mobile mechanic and I’m very pleased with this purchase . I would definitely use the spill centre again I was very pleased with how efficient they were, very quick delivery

8 September 2022

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