Financeit Reviews 454

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and availability, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized approach and the seamless user experience. Reviewers are particularly impressed with the quick response times and the smooth process from credit decisioning to funding. However, some customers also noted issues with payment schedules and interest rates, with some finding them unexpectedly high or confusing. A few other people also felt that customer service could be unhelpful or misleading, with concerns about unexpected payments and a lack of clear communication regarding loan terms.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

Staff

Consumers generally find the staff to be helpful and professional. Many reviewers praise specific... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the quick approvals and fast... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the platform... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise specific representatives... See more

Based on these reviews

Rated 4 out of 5 stars

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of gett... See more

Company replied

Rated 3 out of 5 stars

The amount of hassle we have to go through for requesting funds is a lot. Our cost to complete the project is 70% to 75%, while we get 10% upfront and 15% after work has started. It really is a big hu... See more

Company replied

Rated 5 out of 5 stars

Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or c... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... See more

Company replied

Rated 5 out of 5 stars

The experience was seamless with the assistance of Josh through the entire process. He answered my multiple calls quickly and was so eager to help. He is definitely an asset !

Company replied

Rated 1 out of 5 stars

AVOID THIS PREDATORY COMPANY! Want to get locked into a high interest loan taking unexpected payments out your bank account multiple times a month...then charging fees that they can't explain? THAT IS... See more

Company replied

Rated 5 out of 5 stars

The process from start to finish was extremely easy and convenient for both myself and the customer. The funding process was also very fast, which made the entire experience smooth and enjoyable.

Company replied

Rated 1 out of 5 stars

Be warned! Finance it is currently involved in several Ontario rebate actions for heat pumps. Promised a rebate and then nothing. They go through JBR associates and act like they know nothing. It star... See more

Company replied

Rated 5 out of 5 stars

Working with Finance It has been an incredibly smooth and hassle-free experience. Their application process is straightforward, their team is responsive, and they make financing quick and easy from st... See more

Company replied

Rated 5 out of 5 stars

Super fast and suped easy. It is too bad you raised your service charges so much that I can't offer your service to more of my clients.

Company replied

Rated 5 out of 5 stars

Quick Decision and everything is online so make dealership job easy. Quick approval and Fast funding.

Company replied

Rated 5 out of 5 stars

The main reason I continue to use FinanceIt is because of the outstanding support I receive from my representative, Duane Fancy. He was incredibly helpful during the onboarding process and remains con... See more

Company replied

Rated 5 out of 5 stars

FINANCEIT MAKES THE APPLICATION EASY AND FAST TURNAROUND FOR APPROVALS/DECLINES. ALSO, WONDERFUL FAST SERVICE WHEN FUNDING THE DEALS.

Company replied

Rated 5 out of 5 stars

Fast and courteous, as always :) Request was dealt with in real time while we were on our call together.

Company replied

Rated 2 out of 5 stars

Easy to get the loan but the payment schedule and interest are crazy. I am going to look at my initial contracts again because the interest I'm paying is way more than I had signed up for. Once they... See more

Company replied

Rated 1 out of 5 stars

Waste of time.. Do not qualify if you want to borrow a low amount or have a low credit score. Interest rate is well over 19%. I do not recommend. Recommended by my Electrical service provider Kraun... See more

Company replied

Rated 1 out of 5 stars

No better than a payday loan. This whole process has been incredibly predatory. When I asked why after 5 years my payment was half interest I was informed that there is a daily interest rate. Turns ou... See more

Company replied

Rated 5 out of 5 stars

Easy to submit for approvals. Customer did all of the signing and documents online. Fast and easy.

Company replied

Rated 5 out of 5 stars

it's easy to work with and love working with Duane over at finance it always there to help great guy

Company replied

Rated 5 out of 5 stars

Very professional and easy to deal with to help you grow your business they are with you every step of the way. Thank you Finance it.

Company replied

Rated 5 out of 5 stars

Financeit is great to deal with. Easy steps to follow and funding is almost instant.

Company replied

Rated 5 out of 5 stars

ALWAYS A PLEASURE TO DEAL WITH FINANCEIT. APPROVALS ARE QUICK AND FUNDING IS QUICK!

Company replied

Rated 5 out of 5 stars

Amazing lender super easy to deal with. Thank you for making this easy and convenient for us

Company replied

Rated 5 out of 5 stars

This bank is so easy to deal with and their funding turnaround is the fastest in the West!!!

Company replied

Rated 5 out of 5 stars

Best financing company I’ve used for my clients by far.

Company replied

Rated 5 out of 5 stars

Great team, easy to deal with, and fast funding! Great partners that help make financing easy!

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Rated 5 out of 5 stars

Quick turn around but be prepared o have most customers accepted for extended credit at higher rate and lower partner commision

Company replied

Rated 5 out of 5 stars

Answer questions within a timely manner. Financeit support is available weekdays and weekends.

Company replied

Rated 1 out of 5 stars

I have tried for six months to get someone actually read my repeated emails, update their records to my new email address and send me an account statement to send full payment since their webs... See more

Company replied

Rated 5 out of 5 stars

Your service in getting the deals done is next to none. I find that loans get booked on a timely manner.

Company replied

Rated 1 out of 5 stars

I feel deeply misled by Financeit’s lending practices. At the end of my 5-year term, I had about $1,100 remaining on my loan. Without missing any payments, I was shocked to find that the interes... See more

Company replied

Rated 5 out of 5 stars

always helpful people on budget easy and user friendly service

Company replied

Rated 1 out of 5 stars

I am writing this on behalf of my elderly mother. She was scammed by a GTA heating and cooling company that uses FinanceIt. The original contract came in at $28K for heating cooling and tankless water... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible....basically legalized loan sharks!! My heat pumps were financed through them with a five yr loan. Ended up being a 230 month amortization which I figured out after a year of maki... See more

Company replied

Rated 1 out of 5 stars

Be Careful of the the way they do business. I will never deal with them again. They do not warn you via email about payement until they collect one months interest. Dirty way of doing business

Company replied

Rated 5 out of 5 stars

It amazes me how quickly you fund the deals. The process is easy and Josh my rep is awesome!

Company replied

Rated 1 out of 5 stars

I called today to request email statements and was told they don’t do that. Asked why and just told because we don’t. Told them that their website does not work and they said they could help! Gave... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.


Contact info

3.9

Great

TrustScore 4 out of 5

454 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Easy to get the loan but the payment…

Easy to get the loan but the payment schedule and interest are crazy. I am going to look at my initial contracts again because the interest I'm paying is way more than I had signed up for. Once they made the switch to being Finance It I think they changed interest rates sneakily. I will be connecting with someone once I get my original loan documents together but I was shocked when I logged into my account and I have years and years left and most of my payments are going to interest. Shocking. Definitely feel like a payday loan shark. :(

13 August 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Sue. We apologize that your recent experience with Financeit did not meet your expectations. Transparency in our financing system is important to us and our partners. Please be sure to review our loan agreement for terms and conditions for our open loans, and remember that pre-payments do not incur penalties. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 5 out of 5 stars

Quick turnaround

It amazes me how quickly you fund the deals. The process is easy and Josh my rep is awesome!

7 August 2025
Financeit logo

Reply from Financeit

Hi Manon, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 2 out of 5 stars

The customer could not access your…

The customer could not access your system to do the banking or verify their I.D. it took 3 phone calls and 2 days to verify the information and I.D. and no option for us a as a retailer to verify and submit like before.

26 July 2025
Financeit logo

Reply from Financeit

We’re sorry that your experience with Financeit was unsatisfactory. We’re committed to providing the best service possible to all of our 12,000+ partners who finance with us, and aim to address any concerns as soon as they appear to the best of our abilities. Please note that the loan application process takes many factors into account, to protect our partners and stakeholders. We want to provide the best experience possible; if there’s anything we can do to assist you, please get in touch with us at 1-888-536-3025 or customerfeedback@financeit.io "Google Review" in the subject line.

Rated 5 out of 5 stars

Impressive response

Thank you for your quick response!

25 July 2025
Financeit logo

Reply from Financeit

Hi Tim, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

Quick Decision and everything is online…

Quick Decision and everything is online so make dealership job easy. Quick approval and Fast funding.

23 July 2025
Financeit logo

Reply from Financeit

Hi Guru Auto, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

So FAST!!!!

Fast, efficient, fair!

16 July 2025
Financeit logo

Reply from Financeit

Thank you Matthew, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

We did it again

We did it again, thank you to all the Financeit team!

15 July 2025
Financeit logo

Reply from Financeit

Hi Zurab, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

We Have an Excellent Rep

We have an excellent rep. Process is easy to adopt. The business is appreciated.

8 July 2025
Financeit logo

Reply from Financeit

Hi Christian, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

Fast and easy

Easy to submit for approvals. Customer did all of the signing and documents online. Fast and easy.

4 July 2025
Financeit logo

Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

I have been dealing with Duane F for…

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs dealing with the big banks. He is always available any hour and always responds to my texts. Thank you Finance it, I love dealing with your company.

27 June 2025
Financeit logo

Reply from Financeit

Hi Deany. Thank you for your kinds words and for taking the time to leave us a review! We're thrilled to hear you had a great experience with Duane!

Rated 1 out of 5 stars

Ongoing unresolved issue with Financeit…

Ongoing unresolved issue with Financeit / Simply Group — poor communication and questionable lending practices

We’ve been trying to resolve a serious issue with Financeit (under Simply Group) for months—and despite multiple calls, written communication, and a formal dispute letter, we have yet to receive any meaningful response or resolution.

Our issue concerns a loan initiated in 2017 for a Jacuzzi hot tub. The agreed interest rate was 6.99%. However, in 2022, we discovered—without any prior notice or consent—that the interest rate had been unilaterally increased to 12.99%. This was never communicated to us in writing, and we never received the letter Financeit claims was sent on August 19, 2022.

Despite speaking with two of their representatives, including an acting supervisor), and sending a detailed formal complaint on May 12, 2025, the company has failed to follow up or address our concerns. To date, we have paid over $11,394.29 on this $9,995 loan—more than $8,300 in interest alone, with a remaining balance of over $6,200. This projects to a total repayment of over $17,500, which is an excessive and unjustifiable amount that we believe violates fair lending practices.

We clearly requested:
• Proof that the interest rate change was lawfully communicated.
• A proposed resolution that includes adjusting the overpaid interest and settling the balance fairly.

To date, we have received no formal response and continue to be told that our matter is “under review”.

This experience has been exhausting, unfair, and highly unprofessional. We would strongly caution anyone considering financing through Financeit or Simply Group. Our experience has been one of poor communication, lack of accountability, and potential breach of contract.

27 June 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Fiorella. We’re sorry your experience with Financeit did not meet your expectations. We’re committed to helping our 12,000+ partners offer financing options that are easy and affordable, and always aim to provide the best experience possible. Please understand interest rates may vary between vendors, and our loan agreement outlines all terms and conditions for our open loans. Also note that pre-payments do not incur penalties and may reduce your payments. To help address your concern, a senior member of our customer service team will be reaching out to assist you.

Rated 1 out of 5 stars

Do not recommend

Fees and interest are equivalent to pay day loans

14 June 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Mike. Thank you for your feedback. We’re sorry that your relationship with one of our partners did not meet your expectations. Please understand interest rates may vary between vendors, and our loan agreement outlines all terms and conditions for our open loans. Also note that pre-payments do not incur penalties and may reduce your payments. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 5 out of 5 stars

QUICK AND EASY

10 June 2025
Financeit logo

Reply from Financeit

We’re so happy you had a great experience. Thanks for leaving us a review Dale!

Rated 5 out of 5 stars

Quick

Quick, same day !!! got approved for the boat !!!

10 June 2025
Financeit logo

Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

Great financial company

it's easy to work with and love working with Duane over at finance it always there to help great guy

2 June 2025
Financeit logo

Reply from Financeit

We appreciate your feedback, thank you for taking the time to write a review!

Rated 5 out of 5 stars

DUANE IS THE BEST

DUANE IS THE BEST. FAST EASY SERVICE. FAST FUNDING

28 May 2025
Financeit logo

Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

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