Fife Country Reviews 

234
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting items like waistcoats, cardigans, and shoes are better than expected and built to last. Many reviewers highlight the excellent customer service, describing staff as polite, helpful, and knowledgeable, especially when placing orders over the phone. The ordering process is generally easy, and people appreciate the prompt and efficient delivery of their purchases. However, some customers experienced issues with product quality, such as a split boot sole or coloring coming off shoes after minimal use. There were also instances of delayed or missing orders, and in one case, a customer received a faulty jacket with holes. A few people also reported unsatisfactory interactions with customer service, describing staff as blunt or unhelpful when addressing concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers consistently praising the high... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising the prompt and fast... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and politeness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waist... See more

Rated 5 out of 5 stars

I unexpectedly had to return an order to this excellent firm so they could replace it. The day they received the return was the day they sent a replacement. I have never received such prompt treatment... See more

Rated 5 out of 5 stars

Excellent service, quality clothes. Bought a Thurso fleece lined cardigan, cinnamon colour unusual for our son, he loves it, so smart/casual good with jeans or smart trousers

Rated 5 out of 5 stars

I have been a customer of Fife Country for about five years. The ir catalogue is comprehensive and i have found their products to be excellent quality. Moreover, the telephone staff are polite, help... See more


Company details

  1. Clothing Supplier
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Fine clothing and footwear since 1888


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(234)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service once more

Excellent service once more. High quality products. The pair of Hawick shoes just received fit perfectly and extremely comfortable. I would highly recommend Fife & Country to anyone

19 November 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your feedback.

Rated 5 out of 5 stars

Outstanding quality

We have purchased a few items from this company. We are so happy with the service. The staff are so helpful. The quality 100%. We will carry on purchasing items from you. Just received my fur trappers hat.Very pleased with the quality once again.

30 October 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your feeback.

Rated 5 out of 5 stars

Ordered by myself for my wife

My wife has over the years been very impressed by your products having brought walking boots and coats that many people in her Healthy Walking group have admired and asked where she had purchased them from, she has highly recommended your company

26 October 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your feedback.

Rated 5 out of 5 stars

Excellent quality, good customer service.

Ordered two pairs of brushed moleskin trousers, unfortunately the sizing wasn’t right, returned the goods for a larger size which I am now in receipt of. The customer service was excellent, hassle free. The quality of the trousers are great, I will definitely be ordering again, I would highly recommend this company.

22 October 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your feedback.

Rated 5 out of 5 stars

Catalogue Index…

My wife and I are always impressed by your merchandise and catalogue. Your catalogue is
excellently presented but is quite comprehensive.
Could I therefore suggest a page index is included to cover the salient items. This need not preclude sup-
porting items such as shoes, ties, belts etc.

3 October 2020
Unprompted review
Rated 5 out of 5 stars

Top Marks !

My Hydry Hikers are just great. Well designed and truly well made, and promptly delivered. Top marks !

David Williams, London E15 3NS

3 July 2020
Unprompted review
Rated 5 out of 5 stars

Fife Country women’s slippers

Women’s slippers bought navy slippers absolutely delighted with them very comfy & cosy have bought a pair for my mums birthday have bought other things too very good quality & price would definitely recommend fife country .....

25 March 2020
Unprompted review
Rated 4 out of 5 stars

I bought the Invergarry coat & Black…

I bought the Invergarry coat & Black watch fleece shirt. I like both items very much . A minor issue with coat zip is that the top zip does not easily slot into bottom zip and appears to be 1 notch out of alignment when pulled downwards. I can get it to work with a bit of fiddling and this is a minor issue with what is an excellent garment. Postage and delivery instruction were prompt and returns service appears excellent. I will definitely shop at Fife Country again S I spend a substantial amount of time outdoors.
Jim Brooks N. Wales

18 March 2020
Unprompted review
Rated 5 out of 5 stars

The postal service was excellent

The postal service was excellent. I had to reorder in a smaller size because the quality of the shirts was so good and the fit was so generous. I ordered two more shirts on line and a sales person phoned me to discus my requirements. The service I received, the quality of the goods and the returns system, were so good, it was remeniscent of the days when we used to shop properly but with the added bonus of shopping on line, though I have visited the store in Cupar and been dealt with in the same helpful and courteously manner

16 March 2020
Unprompted review
Rated 5 out of 5 stars

Amazing quality and value!

This is my first order with Fife Country.The quality of the Moleskin waistcoat has very much exceeded my expectations, especially for the price. It’s the kind of quality I thought was a thing of the past. I wish I discovered them ages ago. Delivery was quick too.

11 March 2020
Unprompted review
Rated 5 out of 5 stars

excellent service i am very happy just…

excellent service i am very happy just what i wanted THANK YOU

29 February 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Hi Jason

Thank you very much for taking the time to leave us a review. I am pleased to hear that you were happy with your recent experience with Fife Country.

Kind regards
Michael

Rated 5 out of 5 stars

excellent service

having purchased from your company for 10 yeard have always been pleased with product, good quality and service, Mr Gerald Doidge, Demeure Kings road HONITON EX141HW

17 February 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Hi Maureen

Thank you very much for taking the time to leave us a review. I am pleased to hear that you have been happy with the goods and service you have received.

Kind regards
Michael

Rated 5 out of 5 stars

Congratulations to Fife Country

Really glad to have discovered Fife Country.
The items have country style, whilst being of excellent hard-wearing quality.
The delivery has always been timely, and every item ordered has been as described in the catalogue.
Rare to find that an on-line service provides both quality of product and service to such a high standard. Highly recommended.

K. Shortland
February 2020

15 February 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Hi Mr Shortland

Thank you very much for taking the time to leave us a review. I am pleased to hear that you were happy with the goods and service you received.

Kind regards
Michael

Rated 5 out of 5 stars

Excellent service

Excellent service. Speedy delivery.
All items we have bought recently have been of excellent
quality. Most recently Woodwalker Wellies. Highest quality, sturdy
construction and obviously made to last.
We have only recently accessed your site and now have a catalogue
so will be in touch.
Dave BRYAN
,

3 January 2020
Unprompted review
Fife Country logo

Reply from Fife Country

Hi Dave

Thank you very much for taking the time to leave us a review. I am pleased to hear that you were happy with the goods received. We look forward to helping you again in the near future.

Kind regards
Michael

Rated 5 out of 5 stars

Brilliant Products

Brilliant Products, excellent quality and finish; brilliant, helpful staff. Wish more companies would achieve your level of excellence!
Thank you and well done.

Paul Harden

7 December 2019
Unprompted review
Fife Country logo

Reply from Fife Country

Hi Paul,

Thank you very much for taking the time to leave us a review. I am pleased to hear that you were happy with the goods and service received.

Kind regards
Michael

Rated 5 out of 5 stars

Kincraig Cap

I needed a warm hat and purchased the Kincraig Cap, which arrived promptly, is of good quality and works - tested in a chilly North Sea easterly wind and no more cold ears!

4 December 2019
Unprompted review
Fife Country logo

Reply from Fife Country

Good Afternoon,
Thank you for taking the time to leave us a review. I am pleased to hear that you are happy with the quality of the goods received.
Kind regards,
Michael

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