Fields Domestic Appliances & Kitchens - Gerrards Cross Store Reviews 48

TrustScore 5 out of 5

4.8

10 Station Road, SL9 8EL Gerrards Cross, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have used Fields in Gerrards Cross on many occasions to supply appliances. They are knowledgeable and extremely helpful, Amanda in particular. Circa 4 years ago I bought a Dishwasher and it develo... See more

Company replied

Rated 4 out of 5 stars

Our appliance was purchased and installed quickly and efficiently quickly after.

Company replied

Rated 5 out of 5 stars

Expert assistance in store: advice on choice of dishwasher; short delivery time 3 days. Store advised 3 hour slot the day before delivery. Punctual delivery; old machine removed, new fitted with no me... See more

Company replied

Rated 5 out of 5 stars

Our induction hob decided to pack up a few days before Xmas. Calamity! We were due to cater for the extended family for Xmas dinner. We visited Fields and met with Amanda who was brilliant. Full of so... See more

Company replied


Company details

  1. Appliance Store
  2. Appliance Repair Service
  3. Kitchen Supply Store
  4. Vacuum Cleaner Store
  5. Washer and Dryer Repair Service
  6. Washer and Dryer Store

Written by the company

An independent, family -run Euronics centre with stores in Gerrards Cross and Beaconsfield , we are proud to offer the best prices on all products with outstanding service.


Contact info

  • 10 Station Road, SL9 8EL, Gerrards Cross, England, United Kingdom

  • 01753 893 304

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have used Fields in Gerrards Cross on…

I have used Fields in Gerrards Cross on many occasions to supply appliances. They are knowledgeable and extremely helpful, Amanda in particular. Circa 4 years ago I bought a Dishwasher and it developed a fault in December - I struggled to get the manufacturer to attend and Fields organized engineer visits and aided in getting a new dishwasher fitted under warranty. They are competitive and I'm very happy to recommend their services. Mrs Moore GX

13 January 2025
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Mrs Moore thank you hopefully see you again in the future.

Rated 5 out of 5 stars

Highly efficient and helpful

Expert assistance in store: advice on choice of dishwasher; short delivery time 3 days. Store advised 3 hour slot the day before delivery. Punctual delivery; old machine removed, new fitted with no mess. Friendly fitter also explained how the new one works. A highly efficient service; thank you

23 September 2024
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

We appreciate your review , thank you.

Rated 5 out of 5 stars

A friendly professional company…

A friendly professional company that offers a wide range of home electrical products at competitive prices. In our case we needed to find a replacement integrated fridge freezer to fit into an existing kitchen cabinet. Our normal turn to large department store didn't inspire - they didn't have much of a range or inspire confidence that their offerings would fit the kitchen cabinet, or even that their installers would or could install them in the existing cabinet. Fields were the exact opposite. They immediately told us the measurement they would need to identify the products that would fit the kitchen cabinet - identified a range of products from different suppliers that would suite - and in short order delivered and installed our new fridge freezer. Highly recommended.

11 July 2024
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Thank you.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from the point of order of my fitted washer dryer through to delivery and installation.

The Gerrards Cross shop very helpful from the start; providing me with various options / costs and delivery / installation dates.

The gentleman (Clive) who installed the machine could not have been more efficient (even making a small adjustment which was much appreciated) / plus being very personable.

Very impressed and will use Fields again for any appliance needs and / or advice.

I would highly recommend this company.

12 March 2024
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

An excellent review , totally appreciate ,happy to help in the future.

Rated 5 out of 5 stars

Great local service.

Efficient, friendly service and delivery guys did a great job of delivering and fitting the large fridge having to negotiate tricky narrow gateways and doors. Thank you Fields

14 February 2024
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Thank you for the 5 star review, we all appreciate it.

Rated 5 out of 5 stars

Great service

Great service. Fitted all my appliances very quickly and very tidy

14 November 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

We are very grateful for the review , thank you.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, excellent installation and removal of old Tumble Dryer

17 October 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

We all appreciate the 5 Star review. Thank you.

Rated 5 out of 5 stars

Brilliant service

From the moment I walked into the shop I was welcomed and helped. I was impressed by the amount of appliances available to view and had all the pros and cons explained to me carefully. The speed at which the appliances were delivered and installed (next day) was amazing.
On delivery everything went smoothly and the old appliances were dismantled and removed cheerfully.
I would recommend shopping locally

20 July 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

We are delighted with the comprehensive review. Shop Local makes all the difference. Thank you

Rated 5 out of 5 stars

We have always dealt with Fields and…

We have always dealt with Fields and have found them very effecient honest and helpful. As a disabled person ,now, they were prompt and Clive did a briliant job

19 May 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Well done Clive, we will make sure he is aware.. Thank you for the review,

Rated 5 out of 5 stars

Ordered a new freezer on Saturday

Ordered a new freezer on Saturday, took delivery on Monday! Helpful, efficient service in store. Excellent delivery. We will be returning customers.

22 April 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Quick, reliable service . That's exactly what we endeavour to achieve.

Rated 5 out of 5 stars

Wanted to stay local -its important

Wanted to stay local for a new tumble dryer going to Fields was a no brainer always had excellent service from them & so it was again.Bought on Friday delivered on Monday first thing no fuss no bother I will be going back thats for sure much rather give local companies the business rather than large one who to be honest dont care that much .

13 March 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Thank you for your review, very much appreciated as a small business we put customer service at first.

Rated 5 out of 5 stars

We received an excellent professional…

We received an excellent professional service. Very pleased and would definitely buy from them again!

3 March 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Thank you for your kind review. Look forward to helping in the future.

Rated 5 out of 5 stars

Fields already had a great reputation

They already had a great reputation, so it was easy to pay them a visit. They made a recommendation, it was the perfect replacement for my previous microwave combination although not the same brand. The price included delivery, fitting and disposal of my old oven. Easy decision.

15 February 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

A fabulous review, thank you from all the team.

Rated 5 out of 5 stars

An efficient service

The delivery was on time, and the engineers did their job very efficiently

13 January 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Appreciate you taking the time to review , thank you.

Rated 5 out of 5 stars

Happy experience!

From the purchase of my new fridge/freezer to the final installation, Fields were very helpful with advice and service. The installation was carried out efficiently, professionally and without fuss! All in all, the experience replacing my old fridge/freezer for a new appliance was a very good one. I would highly recommend Fields to others for future purchases.

13 January 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

5 star review, thank you , look forward to helping in the future.

Rated 5 out of 5 stars

Excellent advice given on my fridge…

Excellent advice given on my fridge freezer which meant an engineer's call wasn't needed. Fields will be my first choice when I come to replace my appliances and for after care service.

29 December 2022
Unprompted review
Fields Domestic Appliances & Kitchens - Gerrards Cross Store logo

Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Prolonging appliances is always a win win, thank you for your review.

Rated 5 out of 5 stars

Our induction hob decided to pack up a…

Our induction hob decided to pack up a few days before Xmas. Calamity! We were due to cater for the extended family for Xmas dinner. We visited Fields and met with Amanda who was brilliant. Full of sound professional advice and was able provide options to choose. Amanda was able to arrange for installation of a new hob before Xmas. The engineer fitted the new hob quickly and efficiently. Cleared up afterwards and took away the packaging and the defective hob. Outstanding service and for us now, the default ‘go to’ domestic appliance retailers for the future.

22 December 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Christmas was saved. Thank you for the review.

Rated 5 out of 5 stars

New integrated fridge

We required a new integrated fridge to fit our handmade Smallbone kitchen. We went to Fields as they have a good reputation in our area. A person from Fields actually came to check measure the opening before the order was placed. New fridge ordered, Fields then came a fitted it. Perfect job, friendly service, very happy to recommend Fields.

4 October 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Fantastic review, Look forward to helping the next challenge.

Rated 5 out of 5 stars

Choosing a machine

We spent ages discussing the pro and ins of different machines for our kitchen and utility room and received so much help
The sales assistants were always so pleasant.

6 September 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

Thank you for your kind review.

Rated 5 out of 5 stars

So I broke the door latch on our Bosch…

So I broke the door latch on our Bosch washing machine (6 months ago I broke the door handle). Fields were great!, came out in 2 days and did a quick fix, then came back after getting a new part, both times Pat arrived dead on time, did a great job, and was off to his next appointment. Thanks also to Amanda in their GX shop - she was great, receiving pics and a video of the problem, all sorted very smoothly. We've bought appliances from Fields and have repairs and installations done by them also - I wouldn't go anywhere else. Thanks!

21 July 2022
Unprompted review
Fields Domestic Appliances & Kitchens - Gerrards Cross Store logo

Reply from Fields Domestic Appliances & Kitchens - Gerrards Cross Store

A lovely review on our repair service, look forward to helping in the future with any purchase or situation.

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