FieldGoods Reviews 

581
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the delicious, high-quality meals, often noting they taste homemade and are a convenient, healthy alternative to other options. Many people appreciate the excellent taste, generous portions, and fresh ingredients, making meal times easy and enjoyable. The ordering process is generally straightforward, with delivery frequently highlighted as fast, efficient, and reliable. However, some customers noted delivery issues, such as late arrivals, partially defrosted items, or problems with the delivery partner. A few also mentioned specific dishes having quality concerns, like tough meat, greasy texture, or being over-seasoned.

What people talk about most

Product

People report positive experiences with product, consistently praising the delicious, high-quality, and... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious, tasty, and well-made... See more

Order

Users describe positive interactions with order, with many reviewers expressing satisfaction with the ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers impressed by the ordering, delivery, and... See more

Service

Reviewers mention positive feedback about service, with many praising the quality and choice of meals, as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now had three deliveries of these delicious ready meals, each one full of meat/fish/sauce, a really satisfying delight. Not the cheapest but **** better than any other company I have bought an... See more

Company replied

Rated 5 out of 5 stars

Excellent delivery fast Meals are delicious and portion size is spot on These are by far the tastiest ready meals ever!! Also natural ingredients not too much sugar ( am diabetic) low carb too L... See more

Company replied

Rated 5 out of 5 stars

Clean tasty well cooked food I really liked the dishes and they were an easy way of having home cooked food without the emulsifiers and preservatives. Free range meat is really important to me and ver... See more

Rated 5 out of 5 stars

Delivered on date promised. Well packaged, with good clear instructions. After tasting several different mains, these dishes are reliably excellent quality, easy and more importantly, delicious. Date... See more

Company replied


Company details

  1. Frozen Food Store
  2. e-Commerce Service
  3. Frozen Food Manufacturer
  4. Meal Delivery
  5. Online Food Ordering Service

Written by the company

Delicious free range, sustainable ready meals. B-Corp status and 25 Great Taste Awards - this is food to feel good.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

581 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(581)

162 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Had issue with delivery and received no help or response via email. Paid £75 for a package that didn't end up being delivered. There was an issue with the address which was flagged to FieldGoods in advance of delivery. Several emails were sent to the address they advised customers to contact them on. All were ignored despite being within the office hours listed on their website. When the courier was contacted for help, they told me the address could be changed without issue but FieldGoods would need to change it. If they had picked up the email this change could have been made. Instead, they replied 4 days later and charged close to £40 for another box to be sent out.

23 May 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

Hi Jack, I'm sorry this is how you feel.

When your order was placed, the incorrect shipping address was given - which the parcel was then sent to and rejected. This was only flagged once the item had shipped and we were powerless to amend the delivery destination.

The delivery was then replaced and successfully resent at a significant discount and cost to us.

Rated 5 out of 5 stars

Good selection of food and affordable…

Good selection of food at affordable prices. We had a big party of 10 on a weekend away so it was excellent that there was a great selection of good quality food for everyone. Loved the fact that the temperature was the same for all foods and most cooking times the same. Only small criticism is the portion for two are not that big so I’m glad I ordered more than we needed as the guys polished off a portion for two by themselves. We did have rice and vegetable dishes too as sides.

16 May 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

Thanks so much for the feedback!

Rated 5 out of 5 stars

Excellent food and excellent service

I used Ell & Sam for family members when they were seriously in need of some support and this was one of the best decisions I ever made. They loved the food, the delivery was prompt and efficient and I will definitely be calling on them agian

1 November 2024
Unprompted review
FieldGoods logo

Reply from FieldGoods

Thanks Charlotte, so pleased we could help.

Rated 5 out of 5 stars

The perfect gift!

We're big fans of FieldGoods anyway but found a new advantage of them when we invited ourselves to stay ovenight with friends on our way to Scotland and offered to produce the meal as a thank you.

Our order was delivered, was delicious and made the evening dead easy for everyone, and we were all able to have a glass of wine without worrying about the Scottish 'zero tolerance'!

10 May 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

We're delighted to hear that we helped make your evening effortless and enjoyable! what a thoughtful way to thank your friends. It’s great to know our service added that extra touch of convenience (and allowed everyone to relax with a glass of wine, worry-free!).

Rated 5 out of 5 stars

Simply the most wonderful food

Simply the most wonderful food! Thank you FieldGoods. Always arrive on time and the meals never disappoint.

17 April 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the meals and that our deliveries are consistently meeting your expectations. Knowing that our food never disappoints truly means the world to us.

Rated 5 out of 5 stars

Stunning food perfect to keep in…

Stunning food perfect to keep in freezer for when you want a quick but great meal that is also healthy.

1 May 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

We're so pleased to hear that you're enjoying the convenience and quality of our meals. It’s great to know they’re hitting the mark for both taste and health! Exactly what we aim for.

Rated 4 out of 5 stars

need to try one self rather than rely on others

Facebook tempted me, amongst many other spate of
meal sellers.
Food tasty but not much of it is my only comment regarding my experience. Would have been willing to pay more to get a larger amount, without having to choose a meal for two.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Delicious meals

Delicious meals, well packaged and convenient.
I ordered initially to test as I shall soon have to convalesce at home following hospitalisation.
I wasn't disappointed and shall order again without hesitation.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Homemade yummy

By now, I think I've tried all the others. Fieldgood's Ready Meals, though perhaps in some instances a little more expensive, are easily the best by far. I love homestyle cooking, and their offerings certainly don't disappoint. I've just finished my first selection of these meals and can't wait to reorder. I hope Fieldgoods continue their run of success.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Great meals very tasty and a good…

Great meals very tasty and a good selection. These are the best meals I have had delivered online. Good value for money and will not be beaten on quality. I have subscribed for all my meals in future.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the quality and…

Very impressed with the quality and taste of all the meals and particularly the chicken and leek pie.
Super efficient delivery and will definitely be using again. Superior to anything I have ordered online before

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Really great range of different meals

Really great range of different meals, some that I have never tried before, and they look and taste homemade. The QR code on the side with the serving suggestion is really handy if it is a dish you aren't familiar with. Full marks too for the free range meat, sustainability, recyclable packaging and reuse scheme. Just brilliant all round.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Wholesome seasonal selections

The selection of dishes has been very carefully thought out they are not at all similar and suit a range of tastes the flavours are great and I have not had to tweek them at all like I usually do. They are very wholesome. I'm looking forward to the seasonal changes. I am able to space out my recurring order enough to make sure I always have them in the freezer incase of emergency!

10 March 2025
Unprompted review

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