Fidler & Pepper Reviews 6,894

As I went through radiotherapy whilst buying a house (as you do!), they were incredibly efficient, helpful, and reassuring throughout. They made the whole process far less stressful, and I’d highly recommend them.

Gabrielle Anthony and Melanie Lawson did a great job on my remortgage

Completed all the legal work for the process of our remortgage. Very efficient, professional and helpful service from Chloe Foley and Marie Hickling. Thank you for all your help. Would definitely recommend.

Thank you so much for all your a hard work - buying plot 191 Springfields Meadows Bolsover & - selling 1, The Cedars Snettisham
You’re all very efficient in all you do always keeping us up to date & guiding us through the process.
This is why we have used Fidler & Pepper numerous times.

Kind regards to all

Melissa and Leah made the remortgaging experience very easy and kept us up to date constantly

This was the easiest remortage I’ve ever had! My case workers were Leah and Marissa, they were really quick to respond and use an app system which makes it so easy to follow so you know whats going on, such an easy process, I’d absolutely recommend them!

As a Landlord i have dealt with numerous conveyancing firms at the past .Fidler&Pepper are different ,Marissa has handled the case highly competent from start to completion .
Thank you Marissa for excellent job.
Selim Melek

We were recommended Fidler and Pepper by our mortgage advisor but unfortunately had a number of issues. Firstly they do everything through an app - you have to pay extra to use human beings - and the app was not simple or easy to navigate. Correspondence was extremely slow with Lyndsey - at one point we waited almost a month for response to an email including multiple follow up emails chasing. We were never able to get through on the phone to speak to anyone. Emails between our solicitor and estate agent which we were copied into were highly unprofessional and looked like bickering. When we eventually received our contract it contained multiple typos including the postcode of our new house. When we transferred our deposit we were told we were 25k(!!) short which sent us into mass panic (and then no response all evening) and it was only the following morning - the day of completion - that the error was admitted by them. All in all I would not recommend this company, they added significant stress and delay to our first house purchase.

Felicity and Melanie were very helpful. All went very smoothly and communication was excellent. Would definitely recommend.

Recently remortgaged with Fidler and Pepper, after particularly unpleasant experience with a previous solicitors we were wary, however we had a fantastic experience, Melissa Law and Lauren McLean were amazing, keeping us updated every step of the way, answered all of our questions quickly and comprehensively.
Amazing service. Thank you!

Excellent communication and experience end to end. Special thanks to Felicity Shaw and Melanie Lawson for all their help and work on my case.

Marissa was hard working supportive and super quick getting the job done thank you.

My case was handled by Emma Scollick and Georgie Guest and they were both fantastic! Excellent communication and the process was so easy. Definitely recommend!

Sam, Daisy, and Phoebe were great. The sale went smoothly and they were quick to reply to emails - highly recommended

Case was handled by Felicity Shaw and Melanie Lawson - great service, thank you.

After a very frustrating experience with my sale, working with Fidler and Pepper on my purchase was a breath of fresh air. Their service was consistently professional, responsive, and proactive from start to finish.

Communication was excellent throughout the entire process. I was kept regularly updated without having to chase, which made a huge difference compared to other parts of the chain. They were clearly on top of things at all times and worked efficiently to keep everything moving.

What really stood out was how proactive they were in chasing my sales solicitor. Given the delays and lack of urgency I experienced elsewhere, it was reassuring to have a solicitor who was actively pushing things forward and trying to keep the transaction on track.

A special mention goes to Sam, who demonstrated a real commitment to client care. Staying after hours on the Friday to ensure everything was completed in time shows a level of personal dedication that is rare to find. That extra effort made a significant difference and relieved a great deal of stress at a critical point in the process.

Overall, Fidler and Pepper provided a level of service that combined efficiency, clear communication, and genuine attention to detail. I wouldn’t hesitate to recommend them to anyone looking for a reliable and proactive conveyancing solicitor.

We were appointed solicitors through our mortgage broker and had a very smooth experience throughout the process. Communication was excellent with regular updates, and our case handler Belinda was great from start to finish. Thanks again!

Great communication throughout. Mawgan Buckland was very quick to respond to any question with clear answers. Zero stress on my end and completed the remortgage in my time frame