By far the most relaxed conveyancing experience - and I've done a few! Emma Scollick and Georgie Guest handled my remortgage and everything happened like clockwork. Their online file progression syste... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
Company replied
We recently used this firm for our remortgage and had a very positive experience. Our case was handled by Gabrielle Anthony and Melanie Lawson who were both professional and helpful throughout the... See more
Company replied
We completed our remortgage through F&P revently. They made what is usually a stressful experience, a very calm and easy process. Marissa Huffen & Leah Bull were both great with all forms of communica... See more
Company replied
Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were appointed solicitors through…
We were appointed solicitors through our mortgage broker and had a very smooth experience throughout the process. Communication was excellent with regular updates, and our case handler Belinda was great from start to finish. Thanks again!
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Christopher.
We’re delighted to hear that you had such a smooth experience throughout your remortgage process and that communication was excellent from start to finish. Belinda will be especially pleased to know that her support and regular updates made a positive difference to your experience.
We truly appreciate your kind feedback.
With thanks,
Fidler & Pepper Lawyers
Great communication throughout
Great communication throughout. Mawgan Buckland was very quick to respond to any question with clear answers. Zero stress on my end and completed the remortgage in my time frame
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Andy.
We’re delighted to hear that Mawgan Buckland provided clear communication and quick responses throughout your remortgage process. It’s great to know that everything was completed within your timeframe and that the experience was completely stress free for you.
We truly appreciate your kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
Remortgage with Fidler and Pepper
We recently completed our re-mortgage with the Help to Buy loan included, and the whole process went very smoothly from start to finish. A huge thank you to Mealanie and Felicity for all their help and support throughout. They were both professional, responsive, and kept us informed every step of the way, making what could have been a stressful process feel straightforward and well organised. We really appreciated how approachable and helpful they were whenever we had questions. Excellent service and highly recommended.
16 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Callum.
We’re delighted to hear that your remortgage and Help to Buy repayment process went so smoothly from start to finish. Melanie and Felicity will be especially pleased to know that their professional, responsive and supportive approach helped make the experience feel straightforward and well organised for you.
It’s great to hear that you felt well informed throughout and that the team were always approachable and helpful whenever you had questions.
We truly appreciate your recommendation and kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
Fidler and pepper handled the legal…
Fidler and pepper handled the legal aspects of my remortgage and paying off my help to buy. Charmaine and Leah where professional, responsive and help make the process seemless. I am extremely pleased with the service I was provided
13 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Eileen.
We’re delighted to hear that Charmaine and Leah provided such professional and responsive support throughout your remortgage and Help to Buy repayment process. It’s great to know they helped make everything feel seamless and that you were extremely pleased with the service provided.
We truly appreciate your kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
Effective!
By far the most relaxed conveyancing experience - and I've done a few! Emma Scollick and Georgie Guest handled my remortgage and everything happened like clockwork. Their online file progression system was efficient and effective - so much so that I only had to speak with the office once, and just for a minor clarification. More than happy to recommend/use them again.
11 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Patrick.
We’re delighted to hear that this was your most relaxed conveyancing experience and that Emma Scollick and Georgie Guest handled your remortgage so smoothly. It’s great to know that the online file progression system worked so effectively for you and helped keep the process efficient and straightforward throughout.
We truly appreciate your recommendation and are pleased to hear you would happily use our services again in the future.
With sincere thanks,
Fidler & Pepper Lawyers
Extremely helpful and efficient
Extremely helpful and efficient throughout the whole process. Definitely recommend
15 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Harry.
We’re delighted to hear that you found the team extremely helpful and efficient throughout the whole process.
We truly appreciate your recommendation and feedback.
With best regards,
Fidler & Pepper Lawyers
Remortgage
Very good communication with Felicity Shaw and Melanie Lawson for my remortgage process. Thank you!
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Raz.
We’re delighted to hear that you received very good communication throughout your remortgage process. Felicity Shaw and Melanie Lawson will be especially pleased to know their support made a positive difference to your experience.
We truly appreciate your feedback.
With gratitude,
Fidler & Pepper Lawyers
We recently used this for our…
We recently used this firm for our remortgage and had a very positive experience.
Our case was handled by Gabrielle Anthony and Melanie Lawson who were both professional and helpful throughout the process. We were well informed at each stage and ensured everything progressed smoothly. The app made it easy to provide information and message any questions and see updates on our progress. Previously we’ve found conveyancing to be stressful, with longer delays and unknown waiting when purchasing or remortgaging. This felt a much smoother, easier and prompt service and I would 100% use them again in the future.
4 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Natasha.
We’re delighted to hear that you had such a positive experience with your remortgage and that Gabrielle Anthony and Melanie Lawson provided professional and helpful support throughout. It’s great to know that you felt well informed at every stage and that the app made communication and progress tracking easy and convenient.
We’re especially pleased that the process felt smoother and less stressful compared to your previous conveyancing experiences. Your recommendation and kind feedback mean a great deal to the team.
With many thanks,
Fidler & Pepper Lawyers
Gabrielle Anthony dealt with my matter…
Gabrielle Anthony dealt with my matter in a professional and timely manner. Communication was good and Completion proceeded smoothly.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Gabrielle Anthony handled your matter in a professional and timely manner, and that communication and completion both progressed smoothly throughout.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper
Fidler & Pepper
Gabrielle Anthony and Melanie Lawson handled our remortgage case brilliantly. From the start, the whole process was smooth and stress-free. Their communication was always clear and easy to understand, and they were professional, helpful, and responsive throughout. We would highly recommend them.
6 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Mrs Vashishth.
We’re delighted to hear that Gabrielle Anthony and Melanie Lawson handled your remortgage so brilliantly and helped make the process smooth and stress free from start to finish. It’s great to know that their communication was clear and easy to understand, and that you found them professional, helpful and responsive throughout.
We truly appreciate your recommendation and kind feedback.
With sincere appreciation,
Fidler & Pepper Lawyers
Great service, professional and friendly
Felicity and Melanie were professional, friendly and always available to answer questions promptly. The app makes the process very smooth.
13 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Judith.
We’re delighted to hear that Felicity and Melanie provided such professional and friendly service throughout your matter. It’s great to know they were always available to answer your questions promptly and that the app helped make the process run smoothly.
We truly appreciate your kind feedback.
With warm regards,
Fidler & Pepper Lawyers
Great service
I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action.
Messages were actioned promptly and I experienced no issues at all.
Big thanks to Gabrielle, Anthony and Melanie, who helped make this process seem less.
Thanks
30 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Hayley.
We’re delighted to hear that your remortgage process felt straightforward and easy throughout, and that everything was dealt with promptly without any issues. Gabrielle, Anthony and Melanie will be especially pleased to know their support helped make the experience feel seamless for you.
We truly appreciate your kind feedback.
With warm regards,
Fidler & Pepper
Excellent service
Excellent service, communication was great and any questions answered really quickly, our handlers Lauren Evans and Lauren Spencer was amazing and keeping everything updated
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Lee.
We’re delighted to hear that you received excellent service and that communication throughout your matter was clear and responsive. Lauren Evans and Lauren Spencer will be especially pleased to know their support and regular updates made such a positive difference to your experience.
We truly appreciate your kind feedback.
With thanks,
Fidler & Pepper Lawyers
I used Fidler & Pepper for my house purchase.
I used Fidler & Pepper for my house purchase and overall had a positive experience that could improve, so I would give them 4 out of 5 stars.
The process was handled professionally and everything was completed correctly. However, communication could have been better throughout. There was a heavy reliance on the app, which I often found difficult to follow, and there were not many opportunities for direct human interaction. I also found it disappointing that there was no physical office where I could meet the solicitors in person.
That said, the team were professional and the work was completed successfully, so overall I was satisfied with the service.
30 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your review, Kostas.
We’re pleased to hear that you found the overall service professional and that your house purchase was completed successfully. We also appreciate you taking the time to share your honest feedback regarding communication and your experience using the app.
We understand that different clients have different preferences when it comes to communication, and your comments about wanting more direct interaction and clearer guidance through the app are genuinely valuable to us as we continue to improve our service.
Thank you again for your feedback and for choosing Fidler & Pepper to assist with your house purchase.
With kind regards,
Fidler & Pepper Lawyers
Easy to use
Great customer service, clear guidance and fast responses for my remortgage. Thanks to Marissa Huffen and Leah Bull for making it so simple.
12 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Olivia.
We’re delighted to hear that you received great customer service, clear guidance and fast responses throughout your remortgage. Marissa Huffen and Leah Bull will be especially pleased to know they helped make the process feel so simple for you.
We truly appreciate your kind feedback.
With best wishes,
Fidler & Pepper Lawyers
Amazing service
Ross and Amber were so supportive and helpful during the whole process, and I cannot thank them enough. The whole process was fast and easy, and they were easily contacted if we had any queries. 10/10 experience overall
24 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Louisa.
We’re delighted to hear that Ross and Amber provided such supportive and helpful service throughout your matter. It’s great to know that the process felt fast and straightforward, and that the team were always easy to contact whenever you had any queries.
We truly appreciate your kind feedback and your 10/10 recommendation.
With sincere thanks,
Fidler & Pepper Lawyers
Fiona and Melanie were amazing sorting…
Fiona and Melanie were amazing sorting out my remortgage. It was a little complicated -however they dealt with the problems and all was sorted. Many thanks to both for all the help. Fran
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Fran.
We’re delighted to hear that Fiona and Melanie were able to support you through your remortgage, especially where the matter became a little more complicated. It’s great to know they helped resolve everything smoothly and provided the assistance you needed throughout.
We truly appreciate your kind feedback.
With gratitude,
Fidler & Pepper Lawyers
Excellent service
Excellent service , very efficient and professional . Would recommend and use again without a doubt
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you found the service efficient and professional throughout your experience with us. Your recommendation means a great deal to the team.
We truly appreciate your feedback and look forward to assisting you again in the future.
Yours faithfully,
Fidler & Pepper Lawyers
Great communication and reasonable…
Great communication and reasonable costs.
Mawgan let the transactions flow smoothly and quickly.
Will use again for the future.
4 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Kwabena-Osei.
We’re delighted to hear that you were pleased with the communication, reasonable costs and smooth handling of your transaction. Mawgan will be especially pleased to know that their support helped everything progress quickly and efficiently.
We truly appreciate your feedback and look forward to assisting you again in the future.
With appreciation,
Fidler & Pepper Lawyers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.