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Rated 4 out of 5 stars

It should have been 5 stars, fibreglass direct were excellent as usual. Order was placed at 9.00pm & dispatched by 3.00pm next day. Unfortunately due to courier delays beyond their control, caused by... See more

Rated 4 out of 5 stars

Delivery was on time, if not before eta. However, there was a mild leak, and some epoxy soaked the box, this could be the couriers though. Product wise, it was spot on, best prices around. Will d... See more

Company replied

Rated 5 out of 5 stars

Excellent service on all fronts!! Very fast and efficient service and delivery! Even ready at a moment's notice more than helpful to be there to give advice and instructions when needed! I will defi... See more

Rated 5 out of 5 stars

Ordered epoxy via website on a Friday it was delivered by postal service on Tuesday to Co . Limerick This was my first order with Fibre Glass Direct who were recommended by a neighbour ( boat build... See more

Company details

  1. Building Materials Supplier

Information provided by various external sources

FibreGlassDirect is an online supplier of raw material supplies in the UK and Ireland. We sell a complete range of fibreglass materials including fibreglass roof kits, pond kits, polyester resins, epoxy resins and application tools. .


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

211 reviews

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Rated 4 out of 5 stars

Quality not that of Cure IT

Purchased this as an alternate product during COVID 19 when most shops were shut.

The density / coverage of the resin in my opinion not as good as Cure It / Tuff Stuff GRP, seems to be thinner in nature.

That said it did the job

29 November 2020
Unprompted review
Rated 5 out of 5 stars

FAST DELIVERY TO SOUTHERN IRELAND

Ordered epoxy via website on a Friday it was delivered by postal service on Tuesday to Co . Limerick
This was my first order with Fibre Glass Direct who were recommended by a neighbour ( boat builder) who has been dealing with this Co . For past 3 yrs . and has had excellent service,

1 October 2020
Unprompted review
Rated 1 out of 5 stars

Have fibreglass direct gone bust?

Have fibreglass direct gone bust?
Impossible to contact and none of the products I have order arrived after 2 months!

8 June 2020
Unprompted review
FibreGlassDirect logo

Reply from FibreGlassDirect

Hello David,

Many thanks for your review. I'm sorry to see that your product has not arrived. I cannot see any emails so would you mind emailing us your order number - sales@fibreglassdirect.co.uk and I will look into this urgently.

Many thanks,
Karen

Rated 1 out of 5 stars

Ordered two lots of 20KG Topcoat before…

Ordered two lots of 20KG Topcoat before Christmas in seperate transactions.

One was delivered - no problem at all. But the second one had undergone some serious damage through XPDs network, the tin was severely damaged, it was missing the catalyst which is normally brown taped to the top of the lid and upon opening the resin there was a super thick (almost cured) layer of resin to break through.

I tried using it but it’s just not worked.

Annoyingly I’m going to have to spend another £100 on another tub! So angry.

I have since contacted the Merchant but they have not seemed to be very helpful. Have now initiated a chargeback with HSBC.

27 December 2019
Unprompted review
FibreGlassDirect logo

Reply from FibreGlassDirect

Hi Ryan,

Once again we apologise for the manner in which your topcoat arrived and we sincerely hope the replacement product worked out ok.

Kind regards,
FibreGlassDirect.

Rated 5 out of 5 stars

very helpful over the phone

very helpful over the phone, good advice as what is the best product to use according to your needs. Friendly staff. fast delivery,

2 December 2019
Unprompted review
FibreGlassDirect logo

Reply from FibreGlassDirect

Thank you Anamaria for your 5* review! Kind regards, FibreGlassDirect.

Rated 1 out of 5 stars

Do not use this company

Do not use this company. There courier service is completely incompetent. I've been waiting since Friday for my delivery. Xdp can't track or give information. Only order from here if you want to wait an age. As a self employed tradesman this has now cost me money. You think you are saving money but believe me you are not.

2 December 2019
Unprompted review
FibreGlassDirect logo

Reply from FibreGlassDirect

Hello, thank you for your feedback. I'm very sorry to see that you were let down by delivery. Please contact our team (sales@fibreglassdirect.co.uk) so we can get this resolved for you ASAP. Unfortunately, I don't have access to your order information from the review and we would like to put this right. Kind regards, FibreGlassDirect.

Rated 5 out of 5 stars

Great advice and speedy delivery

As a complete novice to the world of fibreglass, I was given good advice and the material arrived very quickly. Thank you

11 November 2019
Unprompted review
FibreGlassDirect logo

Reply from FibreGlassDirect

Thank you, Mike, for your kind review! FibreGlassDirect.

Rated 5 out of 5 stars

Good delivery

Might have ticked 5 stars if the company had bothered to answer my emails. Product is good delivery to county Galway better than expected.

9 November 2019
Unprompted review
Rated 5 out of 5 stars

First time customer

First time customer. Phoned for advice on a product and was helped then placed an order and phoned on receipt of it and got the correct answer but the young man double checked it with a colleague before confirming the information that he had given me. I knew exactly when it was going to be delivered and kept me updated via messages to my mobile. First class service.

5 November 2019
Unprompted review

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