Disgusting. Having had 300k approved credit line, came to draw it down only to find they'd withdrawn ALL funding (for ALL UK COMPANIES). Turns out they're effectively funded by a Russian oligarch with... See more
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The team at FIBR were extremely helpful and efficient. Almost a bit too good to be true. Open Banking process and credit assessment was very simple and clean (despite being slightly sceptical). Credit... See more
Great experience with these guys things made easy and completed with in few days, Benjamin Dockery has been exceptionally good with myself is getting stuff sorted ands been more like a mate. Top job... See more
Company replied
My first time using Fibr and have found the funding i needed, not many funding companies and no banks can provide the speed and ease as Fibr for funding required for today's business needs. I have al... See more
Company replied
Company details
Written by the company
Business Finance, finally fixed. At FIBR, we've found a better way to offer better financing solutions for small to medium businesses, using more information, providing better terms, better rates and better service. All fully online — at speed. Working closely with FIBR Bank in the Netherlands, we've combined the stability of a bank with the agility and technology of a fintech to help serve our customers better.
Contact info
72-74 Dean Street, W1D 3SG, London, United Kingdom
- 0117 325 7531
- info@fibr.com
- fibr.com
4.0
Great
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Personalised approach
The initial product offered was not shaped to my needs, the staff at Fibr listened to me and offered an alternative product that I decided to go with.
This personalised approach made the difference.
26 March 2021
Unprompted review
Reply from FIBR UK
Hi Michael,
Thanks ever so much for taking the time to leave a review and I'm pleased we were able to work with you to find something that worked for you! Please do let us know if there's anything else we can help with.
Lindsay
The FIBR team
Excellent team
Excellent team, the approval process was easy and straight forward, face to face (video call) which is great so you can see a real person behind it, no just an algorithm taking decisions. Support every step of the process, 5/5 overall, thank FIBR
27 January 2021
Unprompted review
Reply from FIBR UK
Dear Rob,
Thank you for taking time to leave a review.
A personal customer experience and a seamless process are two of our top priorities so it is great to hear we have achieved both. We wish you and your business all the best in the future.
The FIBR Team
We are very happy with FIBR and there…
We are very happy with FIBR and there professional services, happy to recommend to other business
18 January 2021
Unprompted review
Reply from FIBR UK
Dear Kowsar,
Thank you from all the team here at FIBR for taking the time to write such a fantastic review. It is brilliant for us to hear how happy you are with our services and that you would recommend us to others.
Thanks again, and our team at Customer Success are here if you need anything.
The FIBR team
Great experience with these guys things…
Great experience with these guys things made easy and completed with in few days,
Benjamin Dockery has been exceptionally good with myself is getting stuff sorted ands been more like a mate. Top job all involved will work well together I’m sure. 5 star
18 January 2021
Unprompted review
Reply from FIBR UK
Dear Nicky,
Thank you very much for taking the time to leave us such a fantastic review. We are very happy to hear you had a brilliant experience and Benjamin will be thrilled to read what you have written.
Top customer service and a smooth experience are two important factors to our product so we are really pleased to hear we have succeeded with both.
Thanks again, and Benjamin and our Customer Success team are here for anything you need.
The FIBR Team
This is the first time with have used…
This is the first time with have used FIBR and we asked for a new financial product from them - they proved remarkably flexible and patient (especially Lindsay) - there were teething problems with legal and IT issues but there was a sense they wanted to provide answers - would i recommend them - definitely and i will be looking at my other businesses to see how they can help them as and when loans come up for refinancing
23 December 2020
Unprompted review
Reply from FIBR UK
Dear Channa,
We are very pleased to received such a fantastic review and it is great to hear you would recommend us. Lindsay and the team will be thrilled to hear this feedback.
A good product, along with customer satisfaction, are incredibly important to us and so we are very pleased to have managed both when working with you.
Lindsay, and our brilliant Customer Success team are always here for any future needs.
Thanks again,
The FIBR Team
Smooth and fluid
Smooth and fluid, application turned around and funds cleared into account within 24 hours. Top service!
14 December 2020
Unprompted review
Reply from FIBR UK
Thank you for your time in writing a review. It is brilliant our service was what you were looking for and you found the whole application smooth. All the team will be very pleased to hear this.
Please do not hesitate to contact our Customer Success team if there is anything you require.
The FIBR Team
Great experience with FIBR
Great experience with FIBR. Very easy process. The staff listened to our requirements and were able to offer us a finance facility that best suited our business. Would highly recommend FIBR to any business!
14 December 2020
Unprompted review
Reply from FIBR UK
Dear Sam,
Thanks for your great review, we are very happy to hear your experience with FIBR was such an easy process and you would highly recommend us.
We aim to make the whole process easy alongside great customer experience so we are really pleased we have achieved this.
Thanks again, and our Customer Success team are here for anything you need.
The FIBR Team
Fantastic lending product and partner programme
I have recently become a partner with Fibr and I have to say I’m extremely impressed! The decisions are swift and their ability to really try and understand the client is a key element which produces great results. Fibr are offering competitive rates, flexible terms and bespoke solutions. The team at Fibr are experienced, customer focused and a pleasure to work with.
2 December 2020
Unprompted review
Reply from FIBR UK
Hi Leanne,
Thank you very much for taking the time to review FIBR. We are so pleased you are impressed with our brilliant team and product. We are certainly striving for the very best solutions and customer service so we are really happy to hear we have succeeded with both.
Thanks again and as always our Customer Success Team are here for any requirements you may have.
The FIBR Team
Excellent Service
Fibr were very quick in obtaining a lending decision, the technology they use makes the process simple and seamless. The product its self is market leading and rates are not overly expensive. If you are a business that requires an ongoing credit line I would highly recommend them.
27 November 2020
Unprompted review
Reply from FIBR UK
Dear Stuart,
Thank you from all the team here at FIBR for taking the time to write your review. It is fantastic to hear you would recommend us and our product. Efficiency and market leading technology are two of our core principals and so we are pleased you experienced both.
Thanks again, and our team at Customer Success are here if you need anything.
The FIBR team
Absolutely flawless experience with FIBR
Absolutely flawless experience with FIBR from quote to funds to your bank account within a couple of hours or a day max. Well impressed with their data point system and State of the Art System.
Definitely will recommend FIBR above the others. And APR% was GREAT too.
Dynamic Team! Thank you Wayne.
20 November 2020
Unprompted review
Reply from FIBR UK
Dear Skye,
We are very grateful for such a fantastic review and so pleased your experience with FIBR was ‘flawless’. Wayne and the team will be thrilled to hear this brilliant feedback.
Our fantastic product, along with customer satisfaction, are two of our main goals so we are very pleased to have achieved both.
Wayne, and our brilliant Customer Success team are always here for any future needs.
Thanks again,
The FIBR Team
Absolutely recommended
Impressed with the quick and automated process and nice guys to deal with. Absolutely recommended
12 November 2020
Unprompted review
Reply from FIBR UK
Dear Sam
Thank you for taking the time to write the review of your experience with FIBR! We are thrilled that our quick and automated process was exactly what you were looking for and that you would recommend us – it is really fantastic for all the team to hear.
Please do not hesitate to contact our Customer Success team if there is anything you require.
The FIBR team
I was looking for a quick loan and came…
I was looking for a quick loan and came across the FIBR website, filled in the details and connected accounts online - Spoke to Benjamin regards my requirements. I received the offer within 2 hours, which I followed up and was successful in getting the loan, same day great! experience. I recommend this company to everyone.
27 October 2020
Unprompted review
Reply from FIBR UK
Dear Rani,
Thanks for taking the time to leave us such a wonderful review. We are thrilled that you had a great experience; Benjamin will definitely be happy to read what you wrote.
Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day.
Thanks again, and Benjamin and our Customer Success team are here for anything you need.
Team FIBR
I was very impressed with how slick
I was very impressed with how slick, quick and easy this process was. Highly recommended!
26 October 2020
Unprompted review
Reply from FIBR UK
Dear James,
Thanks for taking the time to leave us such a great review. We are pleased that your experience was so positive.
Speed and efficiency, alongside a great customer experience, are amongst our core principles and so we are happy to hear we've achieved that with you.
Thanks again, and our Customer Success team are here for anything you need.
Team FIBR
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