Horizon Management Reviews 

If could rate lower than 1 star, I would. Genuinely a terrible company who could not care less about the people living in the properties they manage. We have had nothing but unresolved issues, ignored phone calls and false promises of serious issues being fixed and nothing. All they do is blame ''contractors'', without taking responsibility, ultimately it is the companies responsibility who they sub-contract. I have written a formal complaint to the environmental health, council and my letting agent regarding the behaviour of this company, their lack of response time, and negligent handling of supposedly ''serious'' situations.

Justyna has been extremely helpful, professional and persistent in helping to resolve a long-running and stressful issue at Clifton Park View.

What I particularly appreciated was that she stayed engaged, kept communicating, and continued chasing the matter even when the situation was not straightforward. As a leaseholder, it made a real difference to feel that someone was taking the issue seriously and doing what they could to move things forward.

She has been polite, responsive and constructive throughout, and I’m grateful for the time and effort she put into helping us reach a clearer position. Thank you, Justyna.

Horizon manage our block The Pointe. They are without a doubt the the very best in the business. For our newly formed RTM they have gone above and beyond in their
Support, professionalism, honesty, guidance and most
important of all availability with quick solutions to any problems

I would just like to say a big thank you to
Sammi Rich and the team for being so helpful and professional.
When our TV went kaput they got it sorted.

Eric and Linda
Apartment 306
Hallam Towers
Sheffield

I used Horizon to manage 2 apartment blocks for me and they were superb. Excellent communication and took genuine care of my buildings as if they were the owner themselves. I would definitely recommend.

Proud to be different....of that statement you certainly are......I quote a confirmed statement...." I don't care...I don't have to live there "....rest my case....a disgrace to your supposed profession.

Great experience with Chris and the team. Would highly recommend.

Fantastic company. Took over the block management of our block in Wigan after a right to manage claim and brought the service charge down whilst maintaining an excellent service. I would definitely recommend.

Horizon does a great job managing our block, Chris Nathan, Joe and Katie look after us so well. It feels as though they look after our home as if it was their own. Nothing is too much trouble and they are always working hard for us. We have a lovely home and they help keep it that way, finances managed, safe and well maintained. Thank you all.

I’m not going to lie – the additional Demand for Payment as a result of the consultation was not wanted and if I could give it back I would! But I appreciate (and we all want) the works to be done to our building in Nottingham and the way Nathan and the team took the time to explain the process and answer our questions was appreciated.

Horizon have provided an extremely professional and reliable service to our development since coming on board with our residential management company. Our grounds are extremely well-maintained and they provide a very quick response to maintenance issues. I've been very impressed by the overall governance structure and how they work with the development directors to provide accurate and timely financial statements, estimates of works and administrative support to the freehold. They say it how it is and don't confound you with jargon.

Horizon have been managing our Grade 2 listed building since April and are helping our Leaseholder group restore it after a long period of neglect by the previous block management company.

Everyone that I've dealt with at Horizon (particularly Oliver) go above and beyond, are very responsive to emails, and genuinely want to help us.

As a property investor I have to deal with a number of block management companies and Horizon is one of the very few that actually seem to care about doing a good job.

I deal with Oliver, nothing is to much trouble' they definitely go the extra mile' looking for ways to reduce costs on our grade 2 listed manor house isn't easy but again they have managed it no increase again this year and fairly substantial savings' well done all at Horizon

Horizon Management were appointed as the Managing Agent for our apartment block, Eaton Court, in October 2023. Since their appointment, we have consistently received excellent service.

The vast majority of our contact with Horizon has been with Oliver Sacks. Oliver is courteous, understanding of our needs and concerns, and takes prompt and positive action to address any issues that arise. Oliver's communication is excellent.

Joe has been fantastic, great communication and always more than happy to help.

Had a really good experience with Horizon Management, particularly Joe Foster. Attentive and knowledgeable, always kept me in the loop too. Thank you!

I’m a tenant in one of the Blocks Horizon manage in Bradford and I had issues with my front door, where I got locked out of my apartment twice in a week.
My Lettings Agent Leef Property Management were utterly useless and did not respond in a prompt manner, even though this was an emergency situation.
Oliver Sacks, Block Manager at Horizon Management was extremely helpful, apologetic (even though this issue wasn’t his fault) and incredibly understanding of my situation. He was very prompt in helping me and he kept me updated by taking the time and effort to call me every few minutes, so that I could access my apartment.
Today the contractor Mark, that Oliver arranged, arrived within a short time and was so efficient and helpful.
Thank you to Oliver. You’re an asset to Horizon Management!
Warm regards,
Soora.

_Much better than our last managing agent. Some people really need to get a grip as to their expectations in an industry which is pure negativity where everyone expects a champagne service on a beer budget. Thanks to Nathan for dealing with us. Even if some of my neighbours are grumpy at times!_

They manage regent court in Sheffield , they charge high maintenance and the whole block is filthy , they said there is a cleaner there everyday …. Sadly I can’t upload pictures to prove …

Avoid this company at all cost .

Nathan was exceptional at our AGM at providing technical details on the Right to Manage process. We're not clients of Horizion yet - but we soon will be!