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FH Reviews 765

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TrustScore 4.5 out of 5

4.6

Fitness and Nutrition Service
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Review summary

Created with AI, based on recent reviews

Evaluating 548 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the pleasant and professional interactions with the staff. Customers found the staff to be knowledgeable, patient, and attentive, making them feel comfortable and at ease during their consultations. The overall service is frequently praised for its efficiency and clarity, with many appreciating the straightforward process and informative explanations provided. However, some customers also noted significant issues with the product and customer service, experiencing delays, incorrect medication shipments, and difficulty getting their concerns addressed. These reviewers reported a lack of communication, unhelpful support, and a frustrating, time-consuming experience when trying to resolve problems.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Customers had positive experiences with customer service, with many reviewers highlighting that providers... See more

User experience

Users describe positive interactions with user experience, consistently finding the online process easy,... See more

Service

Reviewers mention positive feedback about service, with many finding the online visits easy and efficient,... See more

Product

Consumers find product experiences to be ambiguous, with some expressing excitement to try the product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This process has been very pleasant everything has been done from the comfort of my own home. The intake appointment was kinda early at 5:00 am but hey the Dr made a great alarm clock, and was not at... See more

Rated 5 out of 5 stars

Dr. Hong was very kind and approachable. He explained the process of taking the medication very clearly as well as the potential side effects and things that I can do to lessen them should they occur.... See more

Rated 5 out of 5 stars

Such an easy experience. I made my appointment the same day and my doctor was on time, friendly and knowledgeable. He answered all my questions and did not make me feel silly for some of my questions... See more

Rated 5 out of 5 stars

My Doctor was informative, patient, and descriptive. He answered all my questions and put me at ease in this very hard to admit process. That I am out of shape , and maybe a little ashamed of my body... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

765 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Good price

Good price, good experience with the medication so far. Convenient setting up and prepaying labs. A little unclear on next steps with medication. Also thought I heard the prescribing doctor say there was no rush on labs but I've gotten a million emails saying it was critical.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

I gave one star cause I couldn’t give…

I gave one star cause I couldn’t give none. Beware of this company. They bury a lot of details in small print and aren’t upfront about what costs and expenses. You have to practically scream to get customer service to address your issues. I am not alone. Google their name and you will find thread after thread of people who had the same experience I did. Beware!!!!!!

15 August 2025
Unprompted review

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