Feya Footwear Reviews 51

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

⭐⭐ The company gives the impression that its shoes are made in America, but they are actually manufactured in China. I only discovered this after my order took a very long time to arrive, and the t... See more

Rated 5 out of 5 stars

I ordered during a buy one & get one free promotion. Putting the left shoe on was a breeze. I'm still in recovery mode from a right full hip/femur head replacement and unfortunately, a spiral fractu... See more

Company replied

Rated 5 out of 5 stars

I’ve never ordered shoes that fit me. These Comfort Ware ortho shoes fit me and I’ve never found a shoe or insole that corrected my plantar fasciitis. I have fallen arches and had plantar fasciitis. I... See more

Company replied

Rated 5 out of 5 stars

Actually, I bought 2 pairs of these shoes a long time ago, maybe 3-4 years ago, but each of them didn't last coz the sole split into 2. After that, I still bought another 3 pairs for the past 2 years... See more

Company replied


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4.2

Great

TrustScore 4 out of 5

51 reviews

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No history of asking for reviews

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Replied to 62% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Lack of Transparency

⭐⭐

The company gives the impression that its shoes are made in America, but they are actually manufactured in China. I only discovered this after my order took a very long time to arrive, and the tracking information showed it was shipping from China. The shoes may be fine, but the lack of transparency about where they are made and shipped from was disappointing.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Very comfortable and no longer miserable!

Actually, I bought 2 pairs of these shoes a long time ago, maybe 3-4 years ago, but each of them didn't last coz the sole split into 2. After that, I still bought another 3 pairs for the past 2 years but from a different company which is the OrthoShoes. So far, they are still in good shape and never had a problem with my feet. They are very comfortable and my feet are no longer miserable! Being a nurse in a university hospital which is huge, with a long way to walk all the time, I can work five 12's in a row without being tired on my feet or legs. Lately, I bought another 3 pairs because I want to have a reserve 😁 This is the brand of shoes that I will forever have!

18 May 2026
Unprompted review
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Reply from Feya Footwear

Hi Anarose,

Thank you so much for taking the time to share your incredible journey with us!

First and foremost, thank you for the life-saving work you do as a university hospital nurse. Working five 12-hour shifts in a row is no small feat, and we are absolutely honored that OrthoShoes is the brand keeping your feet and legs energized through those miles of walking. Hearing that your feet are "no longer miserable" is the absolute best compliment we could ever receive!

It’s unfortunate that your older pairs from that other company didn't hold up, but we are thrilled that you found us and that our shoes have proven to be the durable, comfortable solution you needed. We also love that you've already stocked up on a few reserve pairs - smart thinking!

We are so grateful to have you as a forever member of our community. Take care of yourself out there on the hospital floor, and thank you again for your amazing support.

Kindly,

The Ortho Shoes Family

Rated 4 out of 5 stars

The people were really nice and…

The people were really nice and respectful. They gave me a positive attitude toward on getting my partial refund. It would have been great to get the full refund but I appreciate it. At least I get the 30% and I am greatful. Ty for providing me with simple details.

19 May 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Nicole,

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words about our team’s attitude and communication. Providing clear details and respectful support is exactly what we strive for, so it means a lot to hear that you had a positive experience working with us.

We completely understand that a full refund would have been the ideal outcome, and we sincerely appreciate your understanding, gratitude, and flexibility in accepting the 30% partial refund in return for keeping your order. Your positive outlook truly made a difference to our team.

If you ever need anything else in the future, please don't hesitate to reach out. We wish you all the very best!

Kindly,

The Ortho Shoes Family

Rated 4 out of 5 stars

shoes are comfy

shoes are comfy

1 May 2026
Unprompted review
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Reply from Feya Footwear

Hi Cynthia,

Thank you so much for taking the time to leave us a review. We are absolutely thrilled to hear that your new shoes are comfy! Providing that level of comfort is exactly what we strive for, and knowing we hit the mark for you truly makes our day.

We hope you enjoy keeping comfortable in every step you take!

Kindly,

The Ortho Shoes Family

Rated 5 out of 5 stars

Shoes are more comfortable than I…

Shoes are more comfortable than I thought they would be.

12 May 2026
Unprompted review
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Reply from Feya Footwear

Hi Rita,

Thank you so much for sharing your feedback with us! We were thrilled to hear that your new shoes are even more comfortable than you anticipated.

There is nothing we love more than exceeding expectations, especially when it comes to how your feet feel throughout the day. Knowing that you’re enjoying that extra level of support and comfort truly makes our day.

Thank you for choosing us, and we hope you continue to enjoy every step!

Kindly,
The Ortho Shoes Family

Rated 5 out of 5 stars

I’ve never ordered shoes that fit me

I’ve never ordered shoes that fit me. These Comfort Ware ortho shoes fit me and I’ve never found a shoe or insole that corrected my plantar fasciitis. I have fallen arches and had plantar fasciitis. I stand on my feet a lot since I clean houses. These shoes have corrected my foot problems completely!

19 December 2025
Unprompted review
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Reply from Feya Footwear

Hi Lisa,

Thank you so much for sharing your experience with us! We were thrilled to read your review and learn that our shoes have made such a positive impact on your daily life.

Standing on your feet all day while cleaning houses is incredibly demanding work, and we know how frustrating it can be to struggle with fallen arches and plantar fasciitis. Hearing that you've finally found a solution that fits perfectly and provides the correction you've been looking for is exactly why we do what we do.

We are so happy to be a part of your journey toward pain-free days. Thank you for choosing Ortho Shoes and for being a part of our community!

Kindly,
The Ortho Shoes Family

Rated 4 out of 5 stars

The shows are comfortable and soft

9 May 2026
Unprompted review
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Reply from Feya Footwear

Hi Anu,

Thank you so much for taking the time to leave us a review! We were thrilled to hear that your new shoes are providing the comfort and softness you were looking for.

Knowing that our footwear is making your daily steps a little bit brighter is exactly why we do what we do. We hope they continue to be a treat for your feet!

Kindly,
The Ortho Shoes Family

Rated 3 out of 5 stars

The shoes need to more with cushion its…

The shoes need to more with cushion its still hard especially on a 12 hour shift

1 May 2026
Unprompted review
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Reply from Feya Footwear

Hi Lina,

Thank you for sharing your experience with us. We truly value hearing from customers who are on their feet for long stretches, as understanding how our shoes perform during a 12-hour shift is incredibly helpful for our team.

We’re sorry to hear that the cushioning didn't provide the level of comfort you needed for such a demanding workday. We aim to support those who work hard on their feet, and we understand how vital that extra softness is when you're powering through long hours.

Your feedback regarding the firmness of the sole has been noted and shared with our design team as we look for ways to improve our future collections. In the meantime, if you'd like to explore different insole options or have any other questions, please don't hesitate to reach out.

Kindly,
The Ortho Shoes Family

Rated 5 out of 5 stars

I'm very happy with your shoes and …

I'm very happy with your shoes and how quickly you send out my shoes. Thank you so much, linda

27 April 2026
Unprompted review
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Reply from Feya Footwear

Hi Linda,

Thank you so much for taking the time to share your experience with us. It truly made our day to hear that you are happy with your new shoes and that they arrived quickly.

We always strive to get our orders out to our customers as fast as possible, so it’s wonderful to know we hit the mark for you. Knowing that you're enjoying the comfort and quality of your purchase is the best feedback we could ask for.

If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We are always here to help.

Kindly,
The Ortho Shoes Family

Rated 4 out of 5 stars

Very easy ordering

Very easy ordering, very happy with shoes, I wear my insoles in them.
In medical field and they make a difference.

4 April 2026
Unprompted review
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Reply from Feya Footwear

Hi Kandy,

Thank you so much for taking the time to share your experience with us. It is wonderful to hear that the ordering process was smooth and, even more importantly, that your new shoes are making a positive difference during your workdays.

We truly appreciate the incredible work you do in the medical field. Knowing that our shoes can provide the comfort and support needed for those long hours on your feet - especially while accommodating your own insoles - means the world to our team.

Thank you for being part of our community. Please don't hesitate to reach out if there is anything else we can assist you with.

Kindly,
The Ortho Shoes Family

Rated 5 out of 5 stars

This Company doesn't just talk the talk. They walk the talk!!

I ordered during a buy one & get one free promotion.
Putting the left shoe on was a breeze. I'm still in recovery mode from a right full hip/femur head replacement and unfortunately, a spiral fracture of the tibia/fibula of the right lower leg. Getting the right shoe on was monumental. It is too difficult for me. Naturally, I contacted OrthoShoes for a refund. When they explained their mission for corporation, I agreed to donate them to a shelter & accept a 30% refund.

25 April 2026
Unprompted review
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Reply from Feya Footwear

Hi Shirley,

Thank you so much for following up and sharing your story with us. We were truly moved to hear about the journey you’re on with your recovery; navigating a hip and femur replacement alongside a spiral fracture is an incredible amount to manage, and we are sending you so much strength as you heal.

We also wanted to express our sincere gratitude for your kindness. Choosing to donate your shoes to a shelter is such a beautiful gesture, and it means a lot to us that you chose to support our mission in that way. It’s wonderful to know that those shoes will be finding a home where they can truly make a difference.

We are glad we could get that 30% refund settled for you, and we wish you nothing but the very best with your continued recovery and every step forward.

Kindly,
The Ortho Shoes Family

Rated 5 out of 5 stars

can stand on your feet all day long,

can stand on your feet all day long,

28 April 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Khann,

Thank you so much for sharing your feedback with us. We were thrilled to hear that you're able to stand on your feet all day long while wearing your shoes.

Knowing that we can provide that level of support and comfort throughout a long day is exactly why we do what we do. We truly appreciate you choosing us to be part of your daily routine.

Kindly,
The Ortho Shoes Family

Rated 5 out of 5 stars

Its amazing shoes

Its amazing shoes, love it.

24 April 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Rose,

Thank you so much for sharing such a wonderful review. We are absolutely thrilled to hear that you find your new shoes amazing!

Knowing that you love your pair truly makes our day. Our goal is always to provide comfort and support that makes a real difference, and hearing that we hit the mark for you is the best feedback we could receive.

Thank you for being part of our community.

Kindly,
The Ortho Shoes Family

Rated 5 out of 5 stars

I ordered a pair of Ortho shoes and…

I ordered a pair of Ortho shoes and they just didn’t fit right. I contacted the support team about returning/replacing them. Claire was very helpful in replacing them with the next size. The support service was very helpful. Thank you Claire.

23 April 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Linda,

Thank you so much for sharing your experience with us. We are thrilled to hear that Claire was able to assist you in finding the right fit for your new shoes.

We know how important it is to get that perfect size for your comfort, and it's wonderful to know the replacement process went smoothly for you. We will be sure to pass your kind words along to Claire - she will be so happy to hear she could help make things easier for you.

Thank you for being part of our community, and we hope you enjoy your new pair.

Kindly,
The Ortho Shoes Family

Rated 5 out of 5 stars

I have had planters fasciitis as well…

I have had planters fasciitis as well as problems with pain on the bottom of my feet. I've had the shoes and the inserts for a week. No pain and fasciitis the brand lives up to it's name.

14 April 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Michele,

Thank you so much for taking the time to share your experience on Trustpilot. We were thrilled to read that our shoes and inserts have provided you with such significant relief from plantar fasciitis and foot pain in just one week.

Hearing that our products are living up to their name and making a real difference in your daily comfort is the best feedback we could receive. We are honored to be part of your journey toward pain-free steps!

If you ever need anything else or have further questions as you continue to wear your new gear, please don't hesitate to reach out.

Kindly,

The Ortho Shoes Family

Rated 5 out of 5 stars

I had the best outcome

I had the best outcome! I was disappointed that my initial 2 pairs were not as great as anticipated. I sent a short email to the company arranged for an exchange. Shortly after making contact I received new ones and they are perfect! Thanks Ortho Shoes for making things right!

18 April 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Alison,

Thank you so much for sharing your experience with us on Trustpilot! We were thrilled to read that your exchange process was seamless and that your new pairs are a perfect fit.

It is always our goal to ensure our customers walk away happy, and we appreciate you giving us the opportunity to turn a disappointing start into a great outcome. Your kind words truly mean a lot to our team.

Enjoy your new shoes, and please don’t hesitate to reach out if you ever need anything else!

Kindly,

The Ortho Shoes Family

Rated 5 out of 5 stars

Fast order and delivery.

Fast order and delivery.

1 April 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Natalie,

Thank you so much for taking the time to share your experience on Trustpilot! We are thrilled to hear that you were satisfied with the speed of your order and the delivery process.

Our team works hard to ensure our customers receive their orders as quickly as possible, and it’s wonderful to know we hit the mark for you. We hope you are enjoying your new footwear!

If there is anything else we can assist you with in the future, please don’t hesitate to reach out.

Kindly,

The Ortho Shoes Family

Rated 5 out of 5 stars

Pain Free

Easy to order significant relief from pain when walking

2 April 2026
Unprompted review
Feya Footwear logo

Reply from Feya Footwear

Hi Debbie,

Thank you so much for taking the time to share your experience with us. We were thrilled to read that you found the ordering process easy and, more importantly, that you are experiencing significant relief from pain while walking.

Knowing that our shoes are helping you move more comfortably is exactly why we do what we do. Your support means the world to our team, and we look forward to keeping you on your feet for many miles to come!

Kindly,

The Ortho Shoes Family

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