Fettle. Faff-free bike repair | fettle.cc - Chester. Reviews 8

TrustScore 4.5 out of 5

4.3

Nicholas St, CH1 2NX Chester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good proffesional service. Pete st chester branch was really nice bloke. Gave my bike good mot. New tyres. New brake cable. Fixed ghost shifting. All in all feels like got new bike. Highly recommend.... See more

Rated 5 out of 5 stars

Pete was able to get me going again mid race. He fitted me in with no warning and got the job done without stress 👍🏼

Rated 5 out of 5 stars

Spot on , full service and changing over wheels on my Dolan Titanium ADX. James kept me informed of progress and parts needed. Bike now running like new 👌

Rated 5 out of 5 stars

Excellent service, booked on the app and the work was done the same afternoon. My son is really happy with the gears and new chain.


Company details

  1. Bicycle Repair Shop

Written by the company

At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good proffesional service

Good proffesional service. Pete st chester branch was really nice bloke. Gave my bike good mot. New tyres. New brake cable. Fixed ghost shifting. All in all feels like got new bike. Highly recommend. Price was reasonable as well.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, booked on the app and the work was done the same afternoon.

My son is really happy with the gears and new chain.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Spot on

Spot on , full service and changing over wheels on my Dolan Titanium ADX. James kept me informed of progress and parts needed. Bike now running like new 👌

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - I had my Temple Classic Lightweight MOT'd and it rides like a dream. The gears are much smoother, even the rattling mudguard has been sorted. I'll definitely come back.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience at Fettle in…

Fantastic experience at Fettle in Chester. I had a problem with my son’s Trek just before going to Center Parcs. Despite being super busy, the technician (I should have asked his name as he was great) fitted me in and fixed it within a few hours. I was charged for a new chain fit, but he went the extra mile - cleaned and reset the gears and gave the bike some general TLC. He even cleaned some rust off the forks that he didn't mention at the time, but I noticed afterwards (as I was going to try and do it). I would 100% recommend to anyone.

10 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look