My experience at Fettle was really good and just goes to that a bit of genuine friendliness and personal interest is all it takes to get someone like me to write a review because I want to!
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I made use of a free bike assessment for my ebike today. Dougie [i think i remember his name correctly] was friendly and knowledgeable. He quickly assessed why my bike was rattling and provided thorou... See more
Fettle replaced a broken gear cable which had snapped just two days before we were taking the bike on a holiday. Very quickly sorted it out and gave me a lot of helpful advice on oiling the chain and... See more
The puncture was quickly mended to my satisfaction
Company details
Written by the company
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
Contact info
3 Mile End, BA1 6PT, Bath, United Kingdom
- 441255442597
Replied to 20% of negative reviews
Typically replies within 48 hours
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Personal touch goes a long way
My experience at Fettle was really good and just goes to that a bit of genuine friendliness and personal interest is all it takes to get someone like me to write a review because I want to!
Recommended
Fettle sorted out my squeaky, not very effective brakes in a knowledgable, prompt and not stupidly expensive way. Recommended.
I punctured my electric bike on my way…
I punctured my electric bike on my way to a yoga class in town . The Bath fettle store put my bike on the rack and replaced my inner tube in double quick time .
So happy I was able to make my class in time with moments to spare.
I just wish I had asked the persons name as he was so helpful and friendly.
Highly recommend.
John was professional and very helpful…
John was professional and very helpful and has made a very good job of the bike. All done on time and kept very well informed.
Really go above and beyond with their…
Really go above and beyond with their service, many thanks to John at the bath branch. 100% recommend.
Really great bike repair and service…
Really great bike repair and service shop. Really friendly and helpful staff.
Knowlegeable mechanic
Knowlegeable mechanic, diagnosed issues with mismatched parts and solved them. Explained everything clearly.
Quick service, good communication and resonable price.
Friendly staff
Broken gear cable
Fettle replaced a broken gear cable which had snapped just two days before we were taking the bike on a holiday. Very quickly sorted it out and gave me a lot of helpful advice on oiling the chain and looking out for wear in the drive train.
Excellent
Efficient, friendly, communicative and inexpensive. What’s not to like?
Super friendly
Super friendly, knowledgable and helpful guys , highly recommended!
Perfect !
I walked in with a puncture of the back tire on my bike and walked out with everything fixed and great advice within 30 mins. Would recommend 100% !!
Puncture quickly mended
The puncture was quickly mended to my satisfaction
Awesome personable service
Awesome personable service! Highly recommended. Thank you. Solange
Excellent service
Excellent service. Seemed genuinely passionate about bikes. Reasonable rates and didn’t seek to max out the bill.
Not only was the manager very…
Not only was the manager very knowledgeable about my 1980’s Muddy Fox courier (probably older than he was), but damned good at reconditioning it perfectly without having to replace anything but cables. I will take it for a celebratory ride to Devizes. They were a very professional but fun set up.
Excellent same day service fitting…
Excellent same day service fitting brass nipples to effectively rebuild a front wheel. The truest it’s ever been. Very personable team. Thank you
Walked in last minute with some cross…
Walked in last minute with some cross threaded crank arms, rethreaded and new peddles, only took 15 mins, great guys and very knowledgeable!
Great people
Great guys and real professional mechanics who really know what they’re doing.
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