They made it easy for me to cancel, which is a nice change. When you don't read the fine print like myself it's hard to cancel or get a refund but in this case they were very understanding and kind.... See more
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See what reviewers are saying
Bob from fest is in touch and helping to resolve the issue over my account. Issue is being handled well and refund is incoming.
I thank you for your customer service agent; he solved the issue very smoothly and respectfully.
Emily was very helpful and reached out to assist in helping with what matters and was able to resolve the issue quickly
4.3
Excellent
163 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Honest review
It's a good website with good subscription plans but not sustainable for me personally
12 April 2025
Unprompted review
The service was fast and the agent…
The service was fast and the agent explained in details
17 April 2025
Unprompted review
Very Satisfied with your support Kevin
Very Satisfied with your support Kevin. Thank you so much for helping me.
14 April 2025
Unprompted review
The first person said I will receive my…
Had good experience, thank you received the assistance I needed
14 April 2025
Unprompted review
Alero contacted
3 April 2025
Unprompted review
Hello
Hello
I have problems. I wrote a letter and received a response within 12 hours. That's how i met to Paula. She did a wonderful job. Everything fell into place.
Thank you 😊I recommend it😁
27 March 2025
Unprompted review
Fine experience
20 March 2025
Unprompted review
I was charged a membership fee without…
I was charged a membership fee without knowing that.
10 March 2025
Unprompted review
I don't want this policy I was scammed…
I don't want this policy I was scammed I never joined it
6 March 2025
Unprompted review
Harry helped me to cancel my account.
Harry helped me to cancel my account.
4 March 2025
Unprompted review
Anne contacted me
1 March 2025
Unprompted review
Issue Addressed by Emerald
“Thank you Emerald”, “Thank you for the assistance Emerald
28 February 2025
Unprompted review
Apparently it was all a…
Apparently it was all a misunderstanding but Ann contacted me and solved the problem very effectively and quickly. I apologize for what I said.
22 February 2025
Unprompted review
The issue I had was resolved swiftly…
The issue I had was resolved swiftly and with no inconvenience to myself. I found Zara from Escalation Team Management professional and most helpful.
12 February 2025
Unprompted review
The issue with my refund was resolved.
12 February 2025
Unprompted review
The agent is really nice & very…
The agent is really nice & very helpful. I really appreciate his/her effort
5 February 2025
Unprompted review
I don't understand what is the company…
I don't understand what is the company about. It was a mistake.
Thank you
29 January 2025
Unprompted review
prompt response
i was impressed by the fact that they responded quick didnt keep me waiting now waiting for the refund to be processed.
17 January 2025
Unprompted review
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