They made it easy for me to cancel, which is a nice change. When you don't read the fine print like myself it's hard to cancel or get a refund but in this case they were very understanding and kind.... See more
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Bob from fest is in touch and helping to resolve the issue over my account. Issue is being handled well and refund is incoming.
I thank you for your customer service agent; he solved the issue very smoothly and respectfully.
Emily was very helpful and reached out to assist in helping with what matters and was able to resolve the issue quickly
Hasn’t replied to negative reviews
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Thanks to the escalation team
I thank you for your customer service…
I thank you for your customer service agent; he solved the issue very smoothly and respectfully.
Issue addressed by Nela
The support team was very helpful and…
The support team was very helpful and responsive. They reached out to solve my issue and guided me through the process step by step. Thank you for the great service!"
Offers great service and are not…
Offers great service and are not scammers
Very friendly and quick!!!!👌
They didnot did what they said
First they took permission of transaction and sending of gift but they didn't send me anything no guft at all after that fest cosmetics cut more money by their selfs and in return they gave me just 50 percent return but i didn't had a good experience with them because that was my emergency money and they didn't give it back full payment
Kind and understanding
They made it easy for me to cancel, which is a nice change.
When you don't read the fine print like myself it's hard to cancel or get a refund but in this case they were very understanding and kind.
Thank you.
Fest2cosmetics I can't praise this company enough I…
I can't praise this company enough I made a ordering mistake and costumer service were brilliant they helped me so much and answered straight away to all my emails thanks again fest2cosmetics for your help
Good customer service by Kevin
Refund money
The team was constantly in touch with our refund procedure indeed it was a great help thank you
It was really helpful and responsive on…
It was really helpful and responsive on their part, also good customer service!!!
Emily was very helpful and reached out…
Emily was very helpful and reached out to assist in helping with what matters and was able to resolve the issue quickly
They were very helpfull in cancelling…
They were very helpfull in cancelling my subscription.
Bob from fest is in touch and helping…
Bob from fest is in touch and helping to resolve the issue over my account. Issue is being handled well and refund is incoming.
Good and very good the people
I found very cooperative.
I found Fest Eugene very cooperative.
Many Thanks
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