I bought 5 l glyphosate. I thought first it was a scam because it was too watery unlike the usual glyphosate i bought earlier from other brands. But no. I tested it on a 5 square meter area and after... See more
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See what reviewers are saying
DO NOT BUY FROM THEM! Ferber Painting is a scam. You will never get your money back, regardless of your legal rights. You may or may not get the goods you ordered. I ordered some tung oil several week... See more
Really poor customer experience. Nothing on their website, says that there could be a long delay before any products are shipped - and where they would be shipped from. I selected a delivery option fo... See more
Once I finally received the product, it was great! But getting it here (to Sweden) took more than 3 weeks!! The packaging in came in was way below sub standard! It's a miracle it didnt pop open during... See more
Breach of guidelines
DONT BUY! Fraud!
DONT BUY!! Fraud!
I ordered a product but it never got delivered. When I reached out I received a track and trace that didn’t excist.
30 July 2025
Unprompted review
Reply from Ferber Painting
Hello,
We sincerely apologize for this situation and fully understand your frustration. To ensure your package is returned and delivered as quickly as possible, please email us your proof of purchase and order number to ereputation@ferberpainting.com.
Upon receipt of your information, we will do our best to ship the product quickly and resolve this issue.
Sincerely,
Jean Désiré
Ordered a 25kg bag of fertiliser for…
Ordered a 25kg bag of fertiliser for fruit trees. The order arrived and felt light so I immediately weighed it and showed only 5kg. 67 emails later and I still have the product as Ferber painting are failing to honour any consumer rights after being mis-sold this product by them. They have failed to issue me with a returns label knowing I have followed their complaints and returns process. They are now not responding to any emails sent to them. Shocking behaviour and will never deal with this company again. Be very careful when ordering from these.
8 August 2025
Unprompted review
Reply from Ferber Painting
Dear Krishan,
We sincerely apologize for the inconvenience and frustration you’ve experienced. This situation does not reflect the level of service we aim to provide.
Please contact us urgently at ereputation@ferberpainting.de with your order details so we can review your case and offer a proper resolution. We take such matters seriously and are committed to correcting this issue.
Kind regards,
Elise Randria
I ordered a glue remover at the 15 July…
I ordered a glue remover at the 15 July 2025 and got it delivered at 30 July 2025. When I got the e mail about my order was coming then the stated price incl GLS was 1940 dollars instead of 48 dollars. I right away mail and asked it they could call me but after hours I was informed that we could only continue at e mail. After a couple of days they mailed me and said that it was a mistake and the price was 48 dollars. These two days were a nightmare for me trying to get contact and also spoke with my bank regarding to reject a payment at 1940 dollars.
30 July 2025
Unprompted review
Reply from Ferber Painting
Dear Charlotte,
We sincerely apologize for the stress and confusion caused by the pricing error in your order confirmation. We fully understand how concerning this must have been and regret the inconvenience it caused you.
Thank you for your patience throughout this situation. Please don’t hesitate to contact us again at ereputation@ferberpainting.de if you need further assistance or reassurance.
Kind regards,
Elise Randria
A disaster no help when choosing product.
No help when choosing product.
Product not packed properly.
Had burst in travel, no safety clips used on the can lids.
No satisfaction regarding a refund.
Continual talk and no action.
Will have to go to court.
19 May 2025
Unprompted review
Reply from Ferber Painting
Hello John,
We sincerely apologize for the issues you’ve experienced. If you wish, we can resend your order and ensure it is carefully packed this time to avoid any damage.
Please contact us as soon as possible at ereputation@ferberpainting.de so we can assist you further.
Best regards,
Elise Randria
Beware of this company.
It’s a joke! I’ve been waiting two weeks for my order, and they haven’t even sent it. I totally do not recommend them. They don’t want to refund the money or send the package. Beware of them!
23 July 2025
Unprompted review
Reply from Ferber Painting
Hello,
We are truly sorry for this situation and understand your frustration. To resolve this issue quickly, could you please provide us with your order number? This will allow us to check your file and offer you a suitable solution, whether it's shipping your order or issuing a refund.
Thank you for your understanding and patience.
Sincerely,
Jean Désiré
Scam company
Scam company, money for order withdrawn on day one, now 10 days after order still not shipped, and provided tracking number doesn't exist.
31 July 2025
Unprompted review
Reply from Ferber Painting
Hello Niels,
We sincerely apologize for this situation and understand your frustration. After checking, we were unable to find your name or order in our customer database.
To resolve this issue quickly, could you please send us proof of purchase? This will allow us to process your request and provide you with a solution as quickly as possible.
We thank you for your cooperation and remain at your disposal.
Sincerely,
Jean Désiré
I had a terrible experience with the…
I had a terrible experience with the kitchen microcement kit. It is a very low quality product which cracks and chips even when applied professionally. Moreover the varnish is completely disfunctional, it dissolves and becomes sticky as soon and anything remotely damp is put on it - not ideal for a kitchen countertop! The customer service have been evasive and lousy and I have not yet received an explanation from them after making the complaint and chasing it up over 3 months ago! So so disappointed with this product and the company. DO NOT BUY!
30 May 2025
Unprompted review
Reply from Ferber Painting
Dear Ms. Heathcote,
We are truly sorry to hear about your experience with the microcement kit and understand your disappointment.
Please accept our sincere apologies for both the product quality and the delay in addressing your concerns. This does not reflect the level of service we strive to offer.
If you wish, we can send you a replacement package. Kindly contact us directly at ereputation@ferberpainting.de, and we will make it a priority to resolve this issue promptly.
Warm regards,
Elise Randria
scam website
scam website, I would of preferred to receive no product than loads of rubbish that I now have to take to a skip
5 July 2025
Unprompted review
Reply from Ferber Painting
Hello,
We sincerely apologize for this situation and understand your frustration. To help you effectively and find a quick solution, please clearly explain the problem with your order and send us your order number or proof of purchase by email to ereputation@ferberpainting.com.
Upon receipt of your information, we will do our best to resolve your issue as quickly as possible.
Sincerely,
Jean Désiré
SCAM Alert!
I ordered 5l of weed killer at around EUR 40 and heard nothing after this, until today where they are trying to charge EUR 1.417 from my card (hereof EUR 1.100 in shipment!). Stay far away from this company. It is a SCAM.
29 July 2025
Unprompted review
Reply from Ferber Painting
Hello,
We sincerely apologize for this situation and understand your concern. To verify your order and resolve this issue quickly, please email us your order number or proof of purchase to ereputation@ferberpainting.com.
We currently cannot find your order in our customer database, which explains this misunderstanding. Upon receipt of your information, we will do our best to clarify the situation and offer you a prompt solution, whether it be a refund or a return of the correct product.
Sincerely,
Jean Désiré
I am surprised by the existence of…
I am surprised by the existence of scammers like you who steal from customers without any shame, send us fake goods and do not refund me. For 30 euros, you gave up your dignity and honor and alerted us to the existence of scum like you, whom we must warn others about, expose them on the web and reveal their thefts. You have one chance to send me the amount you stole from me, or you will find me on every page exposing your dirty truth, you scammer.
20 July 2025
Unprompted review
Reply from Ferber Painting
Dear Nabeel,
We sincerely apologize for the situation you've experienced and fully understand your frustration.
Please reach out to us immediately at ereputation@ferberpainting.de with your order number. We are committed to finding a solution and will do our best to resolve this issue for you as quickly as possible.
Kind regards,
Elise Randria
Ordered Glyphosate but received Vinegar
I order 5 liter of Glyphosate. But received 5 liter of basic vinegar. I read the average Trustpilot review score of 4.5 but I now understand that most European reviews are claiming having been scammed. US reviews seem to be happy, that drives up the average score.
UPDATE 18/4/2026
We are now 10 months later and despite promising to send the correct product, they never did. I reminded them several times. I always received "nice and polite" answers, every time from a different "ghost" person. The replies are obviously auto "ai" generated and the person (ghost) signing off doesn't exist.
23 July 2025
Unprompted review
Reply from Ferber Painting
Hello,
We are sincerely sorry for this situation and understand your frustration. To resolve this issue immediately, we will send you the correct product.
Once you have received the package and confirmed that the issue has been resolved, we would appreciate it if you would update your review to reflect your complete experience.
Thank you for your understanding and patience.
Sincerely,
Jean Désiré
Do avoid
Do avoid - they send something to you, but the content is not what you ordered.
Bewhere - SCAM
--
I ordered a weed control product from your company, but encountered multiple issues:
Initial order: Product arrived significantly late and was completely ineffective
Replacement: You sent a replacement which also failed to work
Refund request: Despite your website's satisfaction guarantee, support refused to process my refund and repeatedly delayed resolution
Bank dispute: Due to the defective products and refusal to honor your refund policy, I was forced to file a dispute with my bank
Your support team's unwillingness to resolve this according to your stated policies left me no option but to escalate through my financial institution.
26 June 2025
Unprompted review
Reply from Ferber Painting
Hello,
We are sorry that you experienced a problem with your order. In order to provide you with a suitable solution, please specify the exact nature of your issue. This will allow us to resolve your problem quickly.
Thank you for your understanding.
Sincerely,
Jean Désiré
SCAM TOTAL RIP OFF
Ordered Paint stripper, received a water solvent smell 5L container coming from Czech republic.
It is not paint stripper does not remove paint in anycase and just seems to be solvent.
Contacted the customer service, who answers by accusing good reception of the complaint and hides being processing it ... (4 weeks: 17 mails, zero progression)
18 June 2025
Unprompted review
Reply from Ferber Painting
Hello,
We sincerely apologize for this situation and fully understand your frustration. In order to verify your order and offer you a quick solution: return the correct product or refund, please email us your order number or proof of purchase to ereputation@ferberpainting.com.
We currently cannot find your order in our customer database, which explains the lack of follow-up so far. Upon receipt of your information, we will do our best to resolve this issue quickly and satisfactorily.
Sincerely,
Jean Désiré
This company is a scam site
This company is a scam site. Ordered paint, delivery promised within 1 week. 1 month later, still no deliver. each time we ask for an update "we will ask our logistics team to investigate". No evidence or follow up messages received
What a joke. Response received via this site on 24 October 2025, exactly the same response received following request for delivery date during July and August. As at 25 October, the items have still not been delivered, some 5 months after ordering
I repeat, this is a scam site, they have no intention of delivering your order. Ensure you have bank protection for any monies you send them
2 June 2025
Unprompted review
Reply from Ferber Painting
Hello,
We are sincerely sorry for this situation and completely understand your frustration. To resolve this issue quickly, please provide us with your order number and contact information. This will allow us to review your case and offer you a suitable solution, whether it's shipping your order immediately or issuing a refund.
Thank you for your patience and understanding, and we are committed to resolving this problem as soon as possible.
Sincerely,
Jean Désiré
Scam
I made an order two months ago. Received nothing, did not get any refund. They are not answering mails. Scam.
11 May 2025
Unprompted review
Reply from Ferber Painting
Hello,
We sincerely apologize for this inconvenience and understand your frustration. To locate your order and offer you a quick solution (return of the product or refund), please email us your order number or proof of purchase to ereputation@ferberpainting.com.
We currently cannot find your order in our customer database, which explains the processing delay. As soon as we receive your information, we will do our best to resolve this issue quickly.
Sincerely,
Jean Désiré
Reply from Ferber Painting
Hello Ryan,
Thank you for your great feedback! We’re happy to hear that our product restored your roof and effectively removed dirt and moss.
Feel free to reach out if you need anything else.
Best regards,
Elise Randria
floor renovator!! it is a bottle of water
floor renovator!!
There is no smell or colour to this and it appears to be plain water!! no ingredients on the can.
do not buy from this company - complete scammers
2 June 2025
Unprompted review
Reply from Ferber Painting
Hello,
We sincerely apologize that the product you received did not meet your expectations and we fully understand your frustration. To resolve this issue quickly, please provide us with your order number and contact information. We will then be able to review your file and offer you a suitable solution, whether it be sending the correct product or a full refund.
Thank you for your patience and understanding.
Sincerely,
Jean Désiré
SCAM PRODUCTS
SCAM PRODUCTS
I ordered a microcement kit and it came in a couple of days via FEDEX. Once I opened it up and check the kit there was no danger labels etc or anything on the items so the alarm bells starting ringing. Opened up the varnish and no smell off it.
I am fortunate that I have not tried to use any of the product and wasted my time but I accept there is no chance of getting money back.
This website has been up for a long time so I don't know how they are getting away with it.
Please Avoid.
30 April 2025
Unprompted review
Reply from Ferber Painting
Hello,
We are truly sorry for this experience and we completely understand your concern.
In order to review your case and assist you promptly, could you please provide us with your order number?
This will allow us to clarify the situation and offer you a suitable solution.
Sincerely,
Jean Désiré
ESCROQUERIE
Attention! Escroquerie! Une fois le règlement débité, les liens de suivi de commande se transforment en « pages introuvables » et le mail de contact n’existe pas:
« Sorry, we were unable to deliver your message to the following address.
521: MX record is empty or invalid. »!
12 April 2025
Unprompted review
Reply from Ferber Painting
Bonjour,
Nous sommes sincèrement désolés pour cette situation et comprenons parfaitement votre frustration. Afin de résoudre ce problème rapidement, nous vous invitons à nous communiquer votre numéro de commande et vos coordonnées. Cela nous permettra de vérifier votre dossier et de vous proposer une solution adaptée, que ce soit l’envoi de votre commande ou un remboursement complet.
Merci pour votre patience et votre compréhension.
Cordialement,
Jean Désiré
This is not a real company, although it appears to be
October2025 update** I see Ferber have replied after sending me final aggressive demands from a dodgy looking Isle of Mann collection agency, I will not be having any further contact with this unscrupulous company, they pretended to send me wood pellets ( as shown on their website) then sending me a box of empty white plastic bags! Then tried to chase me when my bank refunded me as it was a proven scam. Unbelievable
Total scam company of which my review is always taken down by TP. This is a scam company, research carefully before spending any money as you will not receive any goods that you think you are buying
14 April 2025
Unprompted review
Reply from Ferber Painting
Hello,
We are sincerely sorry for this experience and completely understand your frustration. In order to resolve this issue quickly and verify your order, we kindly ask you to provide us with your order number and contact information. This will allow us to offer you a suitable solution, whether it's sending the correct products or issuing a full refund.
Thank you for your patience and understanding, and we are committed to resolving this situation as quickly as possible.
Sincerely,
Jean Désiré
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