Ferber Painting

SCAM!!!!
We wrote TestAankoop in Belgium to get investigations done!

Fast delivery and correct products

I feel completely scammed by this company. I placed two orders and neither was ever delivered, and I have still not received my money back. Customer service is a joke: every time a different person replies with empty apologies and no actual solution. Offering a voucher instead of a refund is unacceptable - why would I trust you again when you failed to deliver twice? This feels dishonest and highly unprofessional. I strongly warn others not to order from this company.

It is a big SCAM. Fake products. Do not buy from them.

Do not use this company - you have been warned. (a) Product arrived severely damaged (open tin of paint) (b) Even the product that spilled all over the floor on opening do not do what it was supposed to (sealant) (c) They will refuse to give a refund under any circumstance (breach of EU Law). If you do get caught do not waste time with their bot driven client service and do not bother writing to the CEO, he is the beneficiary of this scam / fraud and will not be helpful, only insult you. SOLUTION go straight to your bank and get them to claw the money back - you have 90 days to do this. Finally 1.9 is far to generous a rating for this company most of the 5 star reviews look rigged - 1 is too high but that is the lowest you can give them.

These scammers tell you on their website that when you order, you'll get a money-back guarantee. But when you make the purchase, you realize you didn't need the product and request a refund the same day, and they tell you that their internal regulations don't allow refunds. They give you a voucher, but if you haven't bought anything else, you lose a huge amount of money. So be very careful when ordering from them. I advise you to pay a little more elsewhere to be sure you'll get a product and compliance that meets your expectations.

This website is a scam - they do not deliver the goods

I have now tried to get a reciept for my payment for several months! But nothing. They say they will send it when it´s ready?!

They also tried to withdraw 14.000 sek (1400 eur) for semothing that was 300 sek (30 eur). Really poor company. Will not recommend them to anyone.

Bad products, I would never recomand it. I ordered a microcement kit, the quality of the product is very low. Don't buy!

This is the worst company. We ordered in January and received nothing. The package was lost, and there has been ridiculous back-and-forth with no real help—only fake messages that seem to be written by AI. Terrible experience. Do not order from them.

Ordered paint for radiator beige in colour. First tin arrived and it was like water, so i complained they asked me to make a video which i did and they sent me the next tin, I asked them to open it and check that its good, well guess what it is exactly the same as first tin. They did offer credit note for first tin but i do not want that as wanted to paint a radiator cream. this company is a scam lucky i only purchased a small tin now i have 2 tins to dispose of. absolutely ridiculous it is like runny oil, i should have read reviews first.

THEIR RESPONSES IN DELIVERY!

Paint stripper supposed to be a gel. Has the consistency of water and is about as effective as water for removing paint. Scam product.

After 1 month my paint didn’t arrived. They only offer resend or store bonus. I don’t want any of those. 83 euros and time to the trash

Don’t waste your money here.

Our delivery to France was fast so we are pleased with our order and at a good price. Not used yet but hopefully it does the trick

Ordered paint stripper, got some watered down white spirit or something. They have HQ in USA which makes EU consumeer rights enforcement impossible. Their aftersales is just a bot. Stay away as far as you can.

Don't order there from the Netherlands. I got a can with wrong content too and now they refuse to pay my money back. It's their business model. It's a scam. I reported them to the police etc. So I hope they will be soon shut dopwn. Please report too in case you ordered there.

I ordered copper cleaner, but the product did not meet my expectations. I made a request to Ferber Painting customer service for a refund, which they promise on the website is a 100% money back satisfaction guarantee, but they do not honor this promise and wanted to resend the product or refund it with their own store credits.