For people who have phone anxiety, Felix is your friend. I've been using Felix for years, and I've only had to talk to someone on the phone once, maybe twice. I can't tell you how valuable that is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more
Company replied
I love how convenient this is. There doctor was in contact with me almost immediately and once we discussed symptoms, the medical.plan was sent to me same day. It is also great that my benefits cove... See more
Company replied
Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the rig... See more
Company replied
Company details
Written by the company
Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
On-demand treatment for everyday health
Written by the company
- Treatment that comes to you
- Skip the trip to your doctor’s office and the line at your local pharmacy. Access treatment on any device, plus free shipping on all medication.
- Clinically proven treatments
- Access prescription treatments, supported by science and prescribed by our experienced healthcare practitioners.
- Truly compassionate care
- No judgement, no stigma. Instead, a practitioner who’s there for you when you need them.
Contact info
304-488 Wellington St W, M5V 1E9, Toronto, Canada
- https://www.felixforyou.ca/contact
- felixforyou.ca
Do weight loss differently
4.8
Excellent
3K reviews
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Excellent experience
This was a great experience
The practitioner reached out very quickly, the process was very easy to understand and I received my medication within a few days!
30 April 2026
Reply from Felix Health
Hi Michelle, so glad your practitioner could connect with you quickly and get your meds on the way without delay. Appreciate you taking a moment to share!
Reply from Felix Health
Hi Amanda, thanks so much for the kind words! Glad we could keep things simple for you.
simple and quick
21 April 2026
Reply from Felix Health
Hi there, love hearing this! Glad we could keep things moving for you.
Quick Response
My healthcare provider gave me the information about being added to the wait list for the generic drug. I easily found where to do that in customer support and had a response within minutes to confirm I was on the list
30 April 2026
Reply from Felix Health
Hi Kelly, what a lovely thing to read! Glad the team could sort you out on the wait list and confirm everything without you waiting around.
Super fast connection with NP
My NP reached out to me so quickly. I wasn’t expecting to be connected with a practitioner within mere minutes. I am so pleased.
29 April 2026
Reply from Felix Health
Hi Kiki, we so appreciate the kind words! So glad your NP could get to you quickly, that fast connection is something we really care about.
Great communication
The process was very smooth! Communication was great - I knew what step was next and my online chat with the NP was very informative.
30 April 2026
Reply from Felix Health
Hi Starr, so glad you always knew what was happening next and that your NP gave you the full picture along the way. Appreciate you sharing this!
Reply from Felix Health
Hi Alex, thanks so much for the kind words! So happy the team has been able to take good care of you.
Excellent care
Fast responses. Excellent care provided.Very pleasant and helpful communication.
29 April 2026
Reply from Felix Health
Hi Lynne, love hearing this! So glad the team has been quick to get back to you and that the care has felt warm along the way.
Reply from Felix Health
Hi Christine, what a lovely note. Glad everything has been running smoothly for you!
Reply from Felix Health
Hi Jim, we so appreciate the kind words. Glad the team could be there for you quickly and that the experience has felt solid.
Fast and easy to go through prompts…
Fast and easy to go through prompts approve in less than 24 hours and go to choose my own pharmacy
29 April 2026
Reply from Felix Health
Hi Claudia, so glad we could get you sorted within a day and that you had the flexibility to use the pharmacy that worked for you. Appreciate the kind words!
Fast and friendly service
Fast and friendly service, no judgement felt. easy to use software.
29 April 2026
Reply from Felix Health
Hi there, thanks so much for the kind words. Creating a space that feels easy and judgement-free is something we really care about, so this means a lot.
Reply from Felix Health
Hi Mary, love hearing this! Glad your NP has been right there whenever you needed them.
Convenience and ease
Quick responses from NP. Easy communication through the Felix platform. Convenient and accessible care.
28 April 2026
Reply from Felix Health
Hi Erin, what a lovely review to read! So glad your NP has been quick to respond and that the whole experience has felt accessible for you.
Thoughtful and detailed help
The responses from Dana T were timely and thoughtful. I felt heard and understood. She provided a treatment plan and I am looking forward to receiving.
29 April 2026
Reply from Felix Health
Hi Kristine, we so appreciate this lovely review! I will pass it along to Dana, and so glad the conversation left you feeling heard.
Reply from Felix Health
Hi Jarvis, so happy to be in your corner! Cheering you on every step of the way.
Account reactivation was easier than I expected.
What I just had was like re-activation of my account that I had requested to be paused.
Felix Health will make it so easy for you. The questions and answers part is the usual one that we do in the traditional Doctor’s visit but done in the comfort of your home. Nothing difficult. Very discreet.
27 April 2026
Reply from Felix Health
Hi there, thanks so much for sharing this. Glad reactivating your account was easier than you thought, and that you have been able to do it all from the comfort of home.
Fast and Easy
It was easy to navigate the website/app. and messages were returned promptly.
24 April 2026
Reply from Felix Health
Hi Jacquelyn, love hearing this! Glad the platform has been easy to get around and that the team has been quick to get back to you.
Reply from Felix Health
Hi Iza, what a lovely note! Glad we could keep things moving quickly for you.
try to stop auto send
try to stop auto send , the bottom right AI crap wont send and no other way to cancel the next delivery ,going to cancel my card next not impressed at all and cannot find a way to return package
28 April 2026
Unprompted review
Reply from Felix Health
Thanks for flagging this, and I hear how frustrating it's been trying to stop the next shipment without being able to get through, Mark. We've gone ahead and cancelled your prescription on our end, so we will not send any further medication.
Please note, you have full control over your prescription right from your Felix account: you can pause it, cancel it, or restart it whenever it works for you, no need to go through the chat to do it. If you run into any trouble finding those settings, just reach out to us, and we'll walk you through it.
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