For people who have phone anxiety, Felix is your friend. I've been using Felix for years, and I've only had to talk to someone on the phone once, maybe twice. I can't tell you how valuable that is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more
Company replied
I love how convenient this is. There doctor was in contact with me almost immediately and once we discussed symptoms, the medical.plan was sent to me same day. It is also great that my benefits cove... See more
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Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the rig... See more
Company replied
Company details
Written by the company
Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
On-demand treatment for everyday health
Written by the company
- Treatment that comes to you
- Skip the trip to your doctor’s office and the line at your local pharmacy. Access treatment on any device, plus free shipping on all medication.
- Clinically proven treatments
- Access prescription treatments, supported by science and prescribed by our experienced healthcare practitioners.
- Truly compassionate care
- No judgement, no stigma. Instead, a practitioner who’s there for you when you need them.
Contact info
304-488 Wellington St W, M5V 1E9, Toronto, Canada
- https://www.felixforyou.ca/contact
- felixforyou.ca
Do weight loss differently
4.8
Excellent
3K reviews
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Easy Peasy
The website was incredibly easy to navigate.
Fast response time to all inquiries.
Provided detailed information for all services.
5 May 2026
Reply from Felix Health
Hi David, so glad the site felt easy to navigate and that the responses came through quickly with the detail you needed. Appreciate you taking the time!
Reply from Felix Health
Hi Albert, we so appreciate the kind words. Really glad the advice and order handling felt prompt and professional on your end.
Very smooth experience going through…
Very smooth experience going through all the steps and questions. NP Jennifer was awesome. Overall very happy that Felix exists, making it easier to get treatments
5 May 2026
Reply from Felix Health
Hi Chuck, what a lovely review to read! I will be sure to pass these kind words along to Jennifer, and so glad we could make the process easier for you.
So far so good
So far so good. I haven't yet received the medications but I have enjoyed the quick service, and immediate response once I paid for the first consultation. This is my first virtual health service and so far so good.
5 May 2026
Reply from Felix Health
Hi Carla, thanks so much for sharing this! Really glad the consultation came through quickly, and we are excited for you to get your meds soon. Welcome to virtual care.
Reply from Felix Health
Hi Pat, love hearing this! Really glad it was a great experience from the very start through delivery.
Reply from Felix Health
Hi Susan, so glad the team has been quick and helpful with your questions. Appreciate the kind words!
Reply from Felix Health
Hi Leon, we so appreciate you taking a moment to leave this! Really glad we could answer all your questions and that it felt easy and fast.
The app is easy to use
The app is easy to use, and Rebecca is very helpful and approachable. Her responses are quick.
4 May 2026
Reply from Felix Health
Hi Shannon, what a lovely thing to read! I will be sure to pass these kind words along to Rebecca, she will be so happy to hear it.
A great process!
Felix makes the process very easy, and the NP is highly knowledgeable. I always come away feeling like I have been given all the information and options that I need to make an informed healthcare decision.
4 May 2026
Reply from Felix Health
Hi Victoria, thanks so much for taking the time to share this. Really glad your NP has been so knowledgeable and that you come away feeling informed about your options, that is exactly what we want.
I’m really enjoying the experience
I’m really enjoying the experience and the service. Everything is very well organized, simple, and fast. It surprised me positively, and I would definitely recommend it to many people.
4 May 2026
Reply from Felix Health
Hi Carolina, love hearing this! Really glad it has been a positive surprise so far, and we so appreciate the recommendation.
Seamless, Supportive Care from Start to Finish
I’ve had a really great experience with Felix. The entire process has been simple, convenient, and easy to navigate from start to finish. My nurse has been especially helpful and supportive, always prompt in responding to any questions and making me feel comfortable every step of the way. I truly appreciate the care and attention I’ve received.
4 May 2026
Reply from Felix Health
Hi Sabrina, so glad your nurse has been supportive and that you have felt comfortable every step of the way, that means a lot to all of us. Thanks for taking the time to share.
Surprised
I received a message last week and thought I was answering questions from the nurse practitioner. Then I had to pay $40. for a "visit" where nothing was resolved anyway.
23 April 2026
Reply from Felix Health
Thanks for flagging this, and I'm sorry for the confusion. The messages you answered last week were from your practitioner about your renewal visit, which they use to review your responses, update your treatment plan, and issue your next prescription so you can keep taking your medication. The $40 covers that review, and the outcome was that your practitioner renewed your prescription, and your new prescription is on the way. If anything about the plan still doesn't feel resolved, you can message your practitioner directly through your Felix account at no extra cost, and they'll be happy to follow up with you.
Reply from Felix Health
Hi Judy, we so appreciate the kind words. Really glad the team has felt knowledgeable and that the service has worked well for you.
My NP was professional and caring
My NP was professional and caring.
She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatment plan were done in a very timely manner. I would definitely recommend Felix Health.
28 April 2026
Reply from Felix Health
Hi Marc, this is such a lovely thing to read. Really glad your NP truly understood what you were going through and got back to you in a timely way, and we so appreciate the recommendation.
Could not be easier.
The process was simple and the physician seemed pleasant and thorough. I appreciate that it did not make me anxious and was really fast too.
1 May 2026
Reply from Felix Health
Hi Wendy, thanks so much for sharing this! Really glad the physician felt pleasant and thorough, and that the process did not feel stressful, that matters a lot to us.
So much faster and efficient than an…
So much faster and efficient than an in- person appointment with your doctor.
29 April 2026
Reply from Felix Health
Hi Stephen, love hearing this! Really glad it felt faster and more efficient than the in-person route on your end.
Was very easy and all went well
29 April 2026
Reply from Felix Health
Hi Judy, so glad everything went smoothly for you. Appreciate the kind words!
easy and quick.
1 May 2026
Reply from Felix Health
Hi there, we so appreciate the kind words. Really glad the experience felt easy and quick for you.
I didn’t like the 40$ renewal fee
I didn’t like the 40$ renewal fee. I have a box on my screen that says I’ve earned free visits so this is confusing.
Also, I didn’t love my renewal process this time. I had to wait until May 1 to renew.
I expressed my concern about wanting to continue increasing my dose as I’m nowhere near my goal weight. I was told I would stay on the same dose for the next 3 months?! Don’t I decide if I’d like to increase?? I have no side effects. I’m hardly losing any weight. Why am I paying to stay stuck at a dose when I potentially may need more? I don’t like being told I’ll be staying at 10mg for 3 months. Then I’ll need to renew again just to move up ? Why am I not increasing monthly??? I have at least 30 pounds to lose still.
1 May 2026
Reply from Felix Health
Thanks so much for taking the time to share all of this, and I'm sorry the renewal experience left you frustrated. I want to walk through a few things so this is clearer for you.
Regarding the free visits: the credits you see on your screen are for free initial visits, such as new treatment area intakes, so they don't apply to a weight loss renewal. Renewals cost $40, and that fee actually covers more than the renewal itself. Any check-ins with your practitioner during this 3-month stretch are included in what you've already paid, so reaching out to them costs you nothing extra.
On the dose: I completely hear you on wanting to keep moving toward your goal, and weight loss can vary quite a bit from person to person. It's not unusual for progress to feel slower than expected, especially when you compare it to others' experiences. Your practitioner has prescribed three months at your current dose, but you don't have to wait the full three months before discussing an increase. After one month on the new dose, you can check in with your practitioner (free, included in your renewal) and ask about going up. The reason they don't jump straight to a high dose is that skipping the recommended titration steps can actually cause harm, even if you aren't feeling side effects right now, so the gradual approach is there to protect you.
One last thing worth knowing for the future: if you ever want to change your dosage, you don't need to wait until your next renewal like you did this time. You can submit a free change of dosage visit right from your account whenever you'd like, and your practitioner will review it.
If anything I've shared here is still confusing or you'd like more info, please reach back out to support, and we'll keep working through it with you.
Reply from Felix Health
Hi Ken, what a lovely note! Really glad the team has been easy to deal with and detailed for you.
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