FBC Travels Reviews 

604
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported issues with the booking process, where initial attractive prices often led to demands for significantly higher payments to confirm flights or add services like luggage. Many people felt pressured by high-pressure tactics to accept these increased costs, with some even describing misleading booking reservations. Reviewers also faced considerable frustration when attempting to obtain refunds, as the company frequently refused to issue them, even after bookings were altered or cancelled. However, some customers also noted positive interactions with individual staff members. These reviewers praised specific agents for being helpful, kind, professional, and patient in assisting with bookings and other travel needs.

What people talk about most

Price

People report negative experiences with price, often finding that advertised low fares are misleading and... See more

Booking process

Users describe negative interactions with the booking process, with many reporting that after booking a fare,... See more

Staff

Customers had ambiguous experiences with staff, with many reviewers praising specific agents for their... See more

Payment

Reviewers mention negative feedback about payment, with many feeling they were unfairly charged additional... See more

Refund

Customers consistently note negative experiences with refund, often reporting that companies refuse to issue... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I booked a flight for my wife REF AM4NWG on 17th September 25. Agent called Samuel. unfortunately i was move to an alternative date with threat of no refund if i did accept whatever was available.... See more

Rated 1 out of 5 stars

This site is a bait and switch con. They offer cheap fairs but then inform you the tickets don’t include carry on baggage and you can’t purchase add on baggage even with extra fees. The tickets are n... See more


Company details

  1. Travel Agency

Written by the company

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that travelling is an adventure in and of itself. It's expected to be fast and painless.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

604 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(604)

102 reviews in the last 12 months

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Rated 1 out of 5 stars

This site is a bait and switch con

This site is a bait and switch con. They offer cheap fairs but then inform you the tickets don’t include carry on baggage and you can’t purchase add on baggage even with extra fees. The tickets are non-refundable and have an additional cost to cancel. The “cheap tickets” cost me about $300 more than average ticket costs for the same destination. Stay way away from this scam.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

FBC Travels is a fraudulent website

FBC Travels is a fraudulent website. I strongly recommend not booking any tickets through them. I booked a flight in CAD, and original flight website also charged a CAD, but I was charged in USD instead. Additionally, the website does not provide clear or transparent information about the currency or charges before completing the booking.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Very deceptive website

Very deceptive website. After booking my travel arrangements at a very good price. After they called me I was told that the class of ticket I needed to pay another $263.00. ABSURD!!! Of course it was a no cancel, no change ticket. I checked Delta and I could have booked the same for $154.00 less. I will NEVER use this outfit again!!!

8 January 2026
Unprompted review
Rated 1 out of 5 stars

They are SCAM big time

They are SCAM big time .
Bait and switch business.
Do not buy the tickets from them. They will sell tickets and then call you demanding more money. We refused to pay.
We will report them to credit card companies and the airlines that they are scammers.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Bait & Switch SCAM

Bait & Switch SCAM
Booked a round trip flight (ATL - SFO) thru Google for $222. Two hours later they call me to say that they gave me a discounted price that was jo longer available. They wanted me to keep the itinerary schedule, but pay an additional $500.
I told them No, I will not pay anything more than what was advertised at time of sale. They threatened to cancel the reservation, and keep the original $222. I still told them No, and I demand a full refund.
I told them I was going to send official complaints to Visa, United Airlines, and Google, and now I am here too.
Do NOT trust this "company". They are bait & switch scammers with a really bad reputation, which we found out later. Even United Airlines knows about them and their scamming practices.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE BEWARE!!!!!!!

PLEASE BEWARE!!!!!!!
If I could put a negative star I would. This site is a rip off the agents are very rude. They lied about the reservation and would not process my reservation without me agreeing to pay $500 additional dollars. I contacted Delta and they told me how the 3rd party process works and the Delta agent assured me that they still had seats available for the flight but Fare Boutique Corp did not complete my reservation and that I should’ve received a Delta confirmation number when I made the reservation online. I would not recommend this company to my worse enemy. The agents are rude and scammers.*** PLEASE BEWARE****

10 December 2025
Unprompted review
Rated 1 out of 5 stars

THEY ARE A SCAM!!

THEY ARE A SCAM!!! They just take your money. DO NOT BOOK WITH THIS AGENCY. If I could give them zero stars, I would. I booked a flight for my daughter and me. They then called me to “confirm” and tell me that I was limited to a personal item only. We were traveling to NY and needed more space for sweaters and coats. They then proceeded to “help” me find another flight where I could have a carry on, but this flight was now going to cost me $200 more. I had to bite the bullet because we were going to surprise my Goddaughter for her 18th birthday. Well, unfortunately, my daughter and I got the flu and couldn’t fly. I called FBC Travels to see if I could get a credit. I had to pay $99 to cancel (which I totally understand that fee) but I would only get a credit of $189 in total. Mind you, our tickets cost $689. I told them to forget it. I was not paying another dime. I was in a rush to get these tickets, and didn’t read the reviews. Do yourself a favor, and do not book with these people.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WARNING

SCAM WARNING — FBC TRAVELS IS A TOTAL FRAUD

I am furious. FBC Travels is a complete SCAM. I booked airline tickets on July 31, they sent me a “confirmation”. Next day they called saying the price “wasn’t available” and pressured me to pay $200 more, threatening that I’d lose my money because they “don’t do refunds.”
The offer: different airline and different airport, higher price. After much arguing I agreed. I received another email with confirmation and with TICKET NUMBERS. Being suspicious, I called the airline, and confirmed the reservation was active. Last week, I wanted to change my seat only to discover FBC Travels had cancelled my tickets. I asked the airline if the cancellation was because of the problems the airlines are experiencing, they assure me NO, FBC had cancelled
I called FBC, they said the airline had cancelled, and fed me LIES for days — excuses, fake investigations, no supervisors. Then a supervisor named Luisa told me the most outrageous lie of all:
👉 “We never made a reservation for you, and we never charged you.”
I have proof in my hand — ticket numbers, emails, credit card charges--everything — and she still said, “File a dispute with your credit card.” And hang up
Because of their scam, I had to rebook last-minute and pay MORE THAN DOUBLE.
FBC Travels is dishonest, abusive, and dangerous. They:
• Send fake confirmations
• Take your money
• Cancel your flights
• Lie to your face
• Refuse refunds
• Deny everything
SCAM SCAM SCAM. RUN from them!!!!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Asher Jones needs a raise :)

Asher Jones was very kind and courteous with me while assisting me with my refund. I spoke with him two separate times and he was very reassuring and prompt with his communication and making sure everything was taken care of.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Don’t ever book throw them they are…

Don’t ever book throw them they are lier they put amazing good price on line you book and then next day they call you saying your booking wasn’t completed you need to pay even more then Expedia!!! The worst

13 November 2025
Unprompted review
Rated 1 out of 5 stars

This is SCAM

This is SCAM
I never had such a bad experience with any travel.
Customers should have the protection from the authorities, THIS IS USA!!!

Really sad and frustrated.

The price, you see, is just to withdraw your legs, and they send the initial confirmation with a number, but, once you gave them the card details, the game will start! Really bad and I can't imagin that this happens in USA!
After that, they offer to you another flight, which is not what you want, neither the price, day of flight, date of return... AND THE PRICE IS MUCH HIGHER, and if you want to cancel, SAYING IT US NOT REFUNDABLE AND NOT EXCHANGABLE.
So you are obliged to accept what they offer. I can't imagine what is happening.
When you check in with flight company, no any luggage been allowed and you have to pay for the luggage, although on the initial confirmation, there is mentioning about the luggage and how much is allowed for cabin.
This is a very bad company, and if there is less than - Zero , I will give my assessment.

SAD ON USA, TO ALLOW SUCH THINGS TO Happen.

WHERE IS THE PROTECTION OF THE CUSTOMERS!

I think should be go to the court.

REALLY SAD

4 November 2025
Unprompted review

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