Smartcheapfares Reviews 

The only reason I gave 1 star is because a negative rating is unavailable!!!! BEWARE ‼️ I booked 2 round trip flights for a funeral, 5 hours later I was contacted by this company demanding another $600 to confirm my flight date or my flight would not be guaranteed. I requested a refund and was very rudely told it was not refundable.... Nowhere on the ticket site did it state the tickets were nonrefundab or dates were not confirmed, I fly all the time and this is the first time I've ever been contacted by a 3rd party demanding more money to confirm dates or they would absolutely be changed to a later date (not of my choosing) SCAM‼️ SCAM‼️SCAM‼️

I literally received a call 5 minutes after booking saying my flight is going to be cancelled and I needed to pay $159 more each way to secure a new ticket it’s A SCAM the people are rude af they need to be sgit down in just out of my money

I booked a flight and I made a mistake with some of the details. Ruby was so helpful and was able to get me a full refund!!

Thank you Mr Robert Scott for helping me through my process getting me a good flight for a good rate

I dislike that they never gave me my flights tickets and when I call them the first time they hung up on me. The second time Ace Cooper try to help me find a flight and ended up giving me a refund at the end.

This company is an absolute fraud, and their booking is a scam. They took my money and gave me a booking reference number only to contact me later to change not only the dates of my trip but the available prices. Oniginally $267, they wanted over $900 for completely different dates. For the dates they had available, they did not have economy seats, so I could pay the higher price for tickets on a different date or cancel my ticket and receive no refund. $267 down the drain! A total bate and switch operation. BUYER BE WARE!

Racheal was amazing, she did the best to find me the best deal.

⚠️ WARNING: Do NOT book with this company ⚠️

I had an extremely frustrating and misleading experience with SmartCheapFares. I paid $908 for a flight, thinking everything was confirmed, only to be told AFTER payment that I would need to pay an additional $800 to actually complete the booking. This was NEVER clearly disclosed upfront.

No transparent pricing, no clear explanation of total cost, and no chance to accept or decline these terms before they took my money.

What makes this even worse is that their own policy states that refunds can be processed if a cancellation request is submitted and falls within the fare rules. I requested a cancellation, I am NOT a “no-show,” and yet they are making it difficult to resolve the issue.

This feels like a bait-and-switch tactic:

* Advertise low fares
* Take your payment
* Then hit you with unexpected additional charges

Now I’m stuck trying to recover my money while also needing to rebook travel for my trip (June 5th–7th). This has caused unnecessary stress and financial strain.

Customer service has not been helpful, and there is a clear lack of transparency and accountability.

I will be escalating this through my financial institution and reporting this to consumer protection agencies.

🚫 Save yourself the stress, time, and money — book directly with airlines or reputable platforms instead.

1/10 experience. Would NOT recommend under any circumstances