Faundit Reviews 149

My grandson was very upset to find he had left his favourite cuddly toys in the Radisson Blu. When I rang Reception, the person who answered was very helpful. She went to look for the precious items straight away and phoned me back immediately to say I could come and collect them. A happy outcome! Thank you.

They contacted me immediately and they even had an option to ship back the item to me if needed. They followed up by mail, and confirmation of the pick up. Very service minded and helpful. We where also very happy with other services this hotel offered!

I can’t express how wonderful the hotel service is , top standards

A terrible fake service, forced upon me by Hindsgavl Castle Hotel in Denmark, after I left my computer charger back at my room. Faundit DOUBLED the original shipping fee (UPS) by charging me with an imaginary "handling fee". In fact, the only service they provided was some online form that processed my name and address. I am therefore shocked that a four-star hotel would allow her guests to be robbed in this way!

Very nice and modern place, comfy beds and extremely friedy personal. Also we forgot charger and got it later very quickly.

Best thing - Prosecco in the morning during breakfast.

FAUNDIT customercare was very friendly, customer-minded and quick with responses to email. They were adequate and made sure a seemingly difficult delivery came to a good end! They made the process of shipping transparant by providing all the available and relevant information and got really engaged.
Communication ++
Hands on mentality ++

I am very grateful to all the hotel employees who allowed me to get my headphones back in the shortest time possible.

Perfect help!

The Faundit Customer Support is extraordinary, i experienced high quality of support service from Martin H. And it is highly appreciated

They did everything they could to find and deliver my lost passport. Martin emailed me every week to update me on what was going on. He and his team got UPS to do what they needed to do and at no extra cost to me. I just booked another trip for July thanks guys !

I lost my phone on New Years Eve, and despite lots of complications with the bar where I left it, I was in regular communication with Martin H from Faundit who was incredibly helpful and made the whole process so much smoother. He was very understanding and I wouldn't have got my phone back without his help. Thank you Martin!

The return of my lost item was really quick.

Too expensive with no alternative options of shipping.

Fantastic chance to get back a lost item! It is trustable and works great

Greatful to have my lost item broyght back to me !! Thank you!!

It was very easy to get the optic sunglasses back which I lost in the hotel´s corridor. The reception at the hotel was very helpful and could locate the item and then everything went smoothly from filling in the details, chose the pickup place and the payment. Thank you.

Very fast delivery, though I was surprised there was very little protection around the item that was being shipped. Luckily it arrived back in one piece.

We forgot a mens shirt in our Hotelroom. We were contacted the same day and the forgotten item was sent immediately to our home. Very good and fast service!! Thank you!

Thanks for the save returning and quick action from the hotel