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Rated 4 out of 5 stars

staff always friendly and ready to assist. Faultfixer is an amazing app to keep track of jobs within our care homes. Our maintenance guys also find this so easy to use and to upload pictures of the... See more

Rated 5 out of 5 stars

The team were fantastic during the implementation stage and have been responsive to any issues or queries we have had. The system itself has helped our group improve our management of issues and f... See more

Rated 5 out of 5 stars

It’s been a pleasure working with the Faultfixers team! From the very beginning, they’ve been incredibly helpful and approachable, the communications are on point, making the entire experience so smoo... See more

Rated 5 out of 5 stars

Fault Fixers have been amazing for our company - they have really simplified our ticketing system with our maintenance. The site is so easy to use and with staff's help only a click away, I have alwa... See more

Company details

  1. Software Company

Written by the company

FaultFixers is a mobile and desktop application re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much needed automation and self-service as standard -- helping streamline the work flow processes in property & facilities management so teams knows exactly what to do and when -- resulting in reduced cost and increased uptime for your assets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Excellent Service

Excellent Service. Easy to use by the end user. Reports are exactly what is needed for regulatory bodies. Overall feel of the system is that it gives you direct access to all the events in your site with evidence of works carried out and by whome.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone.

Very easy to talk with.
Fast responses.
Doug was excellent with dealing with an issue I had.

26 June 2025
Unprompted review
FaultFixers logo

Reply from FaultFixers

Thanks very much for your feedback - it's much appreciated!

Rated 4 out of 5 stars

Very good service

Very good service. Issues are dealt with quickly and efficiently.

24 June 2025
Unprompted review
FaultFixers logo

Reply from FaultFixers

Thanks very much for your feedback - it's much appreciated!

Rated 5 out of 5 stars

fault fixers has made ppm compliance…

fault fixers has made ppm compliance and reactive maintenance tasks easy to plan and record.

easy navigation through the site and easy to compile check forms.

24 June 2025
Unprompted review
FaultFixers logo

Reply from FaultFixers

Thanks very much for your feedback - it's much appreciated!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, fast tesponse and resolved my issue within a matter of minutes.

17 June 2025
Unprompted review
FaultFixers logo

Reply from FaultFixers

Thanks very much for your feedback - it's much appreciated!

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