I’m happy with the clothes I ordered. However, the ordering process is a little bit complicated especially when it comes to adding details of the home address, it did throw me off. I had to get in con... See more
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J. was established in 2002 with a unique philosophy to revive the country's cultural heritage and make Shalwar Kameez; the popular wear, and soon became one of the most famous and recognizable clothing brands in South East Asia. It expanded its store network to 100+ outlets nationwide. J. has further expanded globally by opening 20 outlets in the UK, Australia, Canada, New Zealand, UAE, Qatar, to name a few. We pride ourselves on being a complete apparel brand that deals in eastern wear, perfumes, footwear and accessories for women and men of all ages. We work in different categories and textures like silk, chiffon, cotton, cambric, lawn and fabrics that suit the season. Our clothing line reflects current fashion trends with modest detailing. Designs are inspired from Renaissance, Aztec, Fusion, Arabian and other aesthetics. From the humble beginnings of a brand that believed in being Soully East, we have moved forward with more decorative touches to our portfolio and have strung together a loyal base of customers all over the world.
United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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Hey I am Usman Virk
I was visit today Junaid Jamshed Shop in Greenstreet
I want to buy a dress, my wife it’s very good experience
Muaaz is very kind He was help me to find a size. He’s very nice Customer Service is great,man
It’s not the first time help his many time before
Thanks, Maaz
Very disappointing experience.
I purchased this outfit as an Eid gift, and unfortunately, it turned out to be of extremely poor quality. Upon first use, black fibers started coming out of the fabric and spread all over the body and inner clothing. To make matters worse, when the outfit was washed the same day, it released a significant amount of color.
The outfit was damaged after just one use, which is completely unacceptable.
I would not recommend this product.
Very bad experience i am very unhappy 1st ordered for my daughter right size 12 but it was small size and my daughter wear every where same size 12 they are perfectly fit then send back ordered another 1 i paid 3 times postage which is very bad even it wasn't my fault more bad thing they have give you only 7 days return time no customers service if you want to talk with any1 no1 is there so very bad experience i ordered becoz of Junaid Jamsheed overall very poor experience never shop again
Excellent service. I just called customer service for my order and they delivered my order literally next day.
Yes very good experience with quality and designing of the fabric.
Good communication. Prompt delivery
I am utterly disappointed with the lack of care in the customer services. I had bought an eid outfit for my dad to wear, who never buys himself clothes as is. The outfit arrived in a size bigger than I had expected. I had immediately tried to return it and send them an email. However, no response. I had gone to their physical store in Manchester who had refused to take an item which was made online. Since then I have emailed them multiple times and there has been no response at all. My dad did not get to wear his Eid outfit at all and I am shocked at this service from a brand which should put this at their forefront.Will never think to purchase from this brand again.
I purchased a kurta from the Southall branch and discovered shortly after that it was clearly defective — threads were coming out and two buttons were loose/missing. This is basic quality control that should never pass in the first place.
When I returned to the store, staff refused to help and showed no interest in resolving the issue. Instead, they simply told me to “contact management” but did not provide any contact details whatsoever.
After leaving a Google review, I was again told to contact management. I had to search online myself to find an email address and sent them a message, yet they have completely ignored it.
Selling defective items and then refusing to take responsibility or even respond to customers is unacceptable. The lack of customer service and accountability is shocking.
I would strongly advise others to avoid buying from this store.
Junaid Jamshed delivered very quickly, in one week since placing the order.
Their clothes are of good quality and design.

Reply from J. Junaid Jamshed by Janan
The Pakistani J.J have different vibe and smell. They aren’t same.
Received perfume in damage condition contacted customer service no reply badest customer service ever

Reply from J. Junaid Jamshed by Janan
Thank you for ask feed back yes when ever I bought the items are perfectly right in size and also price aswell overall love your clothing thank you

Reply from J. Junaid Jamshed by Janan
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