I ordered online to click & collect. I actually saw the item in store then bought two sizes to see what fit, online Online experience straight forward & I was updated frequently. Collecting from s... See more
Company replied
Location
Switch locationUnit 11/12 The Balcony, Waterloo Station, SE1 7LY London, London, GB
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See what reviewers are saying
Genuine and heartwarming encounter with a lovely girl named Amber, She couldn’t do enough to help me 🙂 even when dealing with multiple customers, she still thought to check in with me. It’s staff lik... See more
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I rushed into the store needed some shoes as I had stupidly left my trainers at home and, after a fancy event, only had heels to go to a concert- I would not have survived the night!! Then the wonde... See more
Company replied
I received clear communication about my delivery and reminders to come and collect my package. The staff at Fatface were accommodating when I couldn't find the barcode which was in one of the emails I... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 11/12 The Balcony, Waterloo Station, SE1 7LY, London, London, United Kingdom
- 020 7620 3044
4.8
Excellent
119 reviews
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Great customer service
Very helpful customer services assistant and manager in putting aside a cashmere jumper for me to collect.
31 January 2022
Reply from FatFace - WATERLOO 2
Great to hear we were able to assist you, thank you for taking the time to leave us a lovely review CP
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