I like FatFace clothes. In the Monmouth store, in particular, the assistants are always helpful and friendly without being pushy.
Company replied

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I like FatFace clothes. In the Monmouth store, in particular, the assistants are always helpful and friendly without being pushy.
Company replied
The sweater arrived quickly into our local store for collection. It is a lovely warm orangey/red and looks smart on. Good quality product. Haven’t washed it yet but experience with other FF jumpers ha... See more
Company replied
Great sandals, thank you, but took 12 days to be delivered to my chosen store. Ordered on 1st September, finally picked up on the 12th. Apologetic staff, but not their fault.
Company replied
Online Sale items were attractive, well priced and efficiently delivered. Also called into Monmouth store which was clean, tidy, and I was served well, helped and with a smile by Elizabeth. Well don... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
81 Monnow Street, NP25 3PS, Monmouth, Gwent, United Kingdom
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Bought jumper for my son in law who is very tall and slim. Jumper is lovely and very soft. He is very happy with it.

Reply from FatFace - MONMOUTH
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