Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... See more
Company replied
Location
Switch location85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
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See what reviewers are saying
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... See more
Company replied
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
Company replied
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom
- 01142 568344
4.7
Excellent
201 reviews
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Visited Fat Face store in Sheffield to…
Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short.
Informed by the assistant that they don't keep stock of either short or long length in store and would have to order online.
Very helpful and jeans ordered. Quick delivery arriving the following day.
Excellent service from Fat Face and shout out to helpful staff.
26 May 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Friendly people in store and always…
Friendly people in store and always great quality clothes. Plus the 20% for blue cards was a bonus
24 May 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I just love FatFace
I just love FatFace! The clothes are very well made and I have made many a purchase from both online and the shop in Meadowhall.
The staff in the shop are very friendly and extremely helpful. Always got a smile for everyone and some conversation.
I highly recommend this shop because of the quality of the goods, the way the store is presented and ALL the staff.
20 May 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sheffield Fat-face Meadow Hall Store.
My visit to the Sheffield Meadowhall FatFace Store was disappointing overall, largely due to the attitude of the sales staff. They came across as disinterested and unapproachable, giving the impression that they would rather be elsewhere than assisting customers. This lack of engagement really detracted from the shopping experience. It’s hard to understand why anyone would choose a customer-facing role if they’re not willing to offer even a basic level of service. Unfortunately, this experience has put me off returning to this store anytime soon.
6 May 2026
Unprompted review
Reply from FatFace - MEADOWHALL 2
Hello Denise,
Thank you for taking the time to leave your review. We are really sorry to hear of your poor experience within our store. This isn't what we like to hear, and this will be fed directly back to the store for their attention.
Once again we do apologise, and if there is anything that we can do to help in the future, please do let us know.
Thank you, LE
My favourite shop
My favourite shop!
Something a little bit different and always great quality. Love to browse in stores but also shop online. Staff are always very helpful if you need them for anything.
25 April 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Needed a different size and friendly…
Needed a different size and friendly assistant was very obliging and went and got one.
24 April 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Returned item as was too big
Returned item as was too big. Fat Face always good customer service.
23 April 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The size I ordered was too big
The size I ordered was too big. The sales assistant checked to see if they had a smaller size which they did. I found this really useful as I live a long way from the shop so it saved me time and money to have to re order. Thankyou
31 March 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I buy a lot of clothes from Fat Face…
I buy a lot of clothes from Fat Face online ..but my favourite store has to be the Meadowhall one.All the staff are so friendly and helpful .
David who works there is just one of the best crew ..nothing is ever too much trouble for him..approachable ,friendly polite .
A fabulous asset to the brand and store ..well done .
22 March 2026
Unprompted review
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Fat face excellent service
Had to return a jumper only because I had two sizes to see which fit best. So easy to do friendly staff no waiting. Love fat face.
28 February 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I shopped today at the Fatface store in…
I shopped today at the Fatface store in Meadowhall Sheffield. The shop is bright and well presented. I was drawn to the new stock - which as always- was very tempting . The experience was enhanced by Shirley - who is always so friendly and welcoming and gives honest advice and help.
7 February 2026
Unprompted review
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great dresses friendly staff
26 January 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff and love quality and style…
Lovely staff and lovely quality and style clothing.
27 January 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wow what excellent customer service I…
Wow what excellent customer service I received on the 17th of January from David at Sheffield Meadowhall branch. He was friendly and helped with my return. I’ve been in many times and always found him very approachable, it certainly makes me want to go back and would highly recommend to my friends and family 😀
17 January 2026
Unprompted review
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience.
Fast delivery despite being over Christmas. Polite and efficient staff.
4 January 2026
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good value for good clothing
Good value for good clothing. Prompt delivery to the local store and polite staff
3 January 2026
Reply from FatFace - MEADOWHALL 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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