Picked up my parcel quickly and efficiently and the lady at the till was very polite. Then I came back and returned one of the items which was again quick and easy. I was served by a very friendly... See more
Company replied
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See what reviewers are saying
We love FatFace, both online and our Lichfield store. The Lichfield staff are always very helpful and they offer real advice when asked. The clothing is very good quality and true to size. Thank y... See more
Company replied
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... See more
Company replied
Excellent fast service for online order and subsequent return. The blouse was lovely but it looked white on the website and it was actually cream so had to return it.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, United Kingdom
- 01543 264059
4.8
Excellent
196 reviews
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The staff in Lichfield are so nice and…
The staff in Lichfield are so nice and helpful
4 January 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class
First class , friendly staff. Welcoming and well informed about their products
23 December 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit
Ordered on line picked up from local store. Delay in delivering to store but kept informed by email on the delay. Easy to pick up and delighted with purchase. Lovely material and fits great. Good value for money.
17 December 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I've never had a problem with click and…
I've never had a problem with click and collect at the Lichfield store, I like the quality and price of their clothes.
12 December 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always so helpful
Staff are always so helpful
Shops always look lovely
Love the clothes and accessories
Friendly atmosphere when visiting
17 December 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line and it was so easy
Ordered on line and it was so easy. collected from Lichfield store with no wait and very friendly staff
12 December 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The experience of on line ordering was…wrong parcel given
The experience of on line ordering was not great but the product I eventually got is lovely
8 December 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
…Lovely item
Ordered this as I have one in another colour. This is just as comfortable.
11 October 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smooth order and partial return
I ordered 2 items and they arrived very quickly. One item was too big and I returned it via the shop. It was so simple and my money was soon back in my account. Why can’t every company make returns so easy?
The staff at Lichfield are always friendly and professional. It’s a pleasure to shop there.
The clothes are of a good quality too
9 September 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
6 September 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great length of shorts
Great length of shorts, good to have a choice. Collected from local fat face shop, delivery on time and easy to collect
23 August 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping at Fat Face
I love shopping at Fat Face, love the products, the design and its quality! I look for the sales opportunities as products tend to be pricey. Litchfield had a big sale in August, almost the whole store was on sale, which was amazing!!! I buy from the US and when I’m in England and I find prices in the US extremely expensive and the sales don’t make it the same way as in England. Every opportunity I get when I’m in England, I buy Fat Face products.
12 August 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and perfect fit.
Ordered online and delivered free of charge to my local store. Very pleased with the quality and all fitted perfectly.
4 August 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great place to shop!
As always a really helpful service from this store. They greet us as friends and even play with our dog. Lots of great choice, helpful service and courteous and friendly. I ended up buying some more sale items whilst returning an online purchase. This has to be our favourite Fatface to visit. Hopefully the team there will stay put!
4 August 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online shopping very easy
Online shopping very easy. Delivery to my local Lichfield store available. Friendly and helpful staff.
31 July 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly & helpful at the…
Always friendly & helpful at the Lichfield store. Paul is particularly helpful with my repeated purchases. Always a pleasure to shop there.
24 June 2025
Unprompted review
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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