I took some combat pants back to the Clitheroe branch in Lancashire and the lady who helped me find a nearby store with my size in stock, couldn't of been more helpful. So overall i had a very positi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The item purchased was in stock in store which was nice and easy to get to. The quality of the sandals is fantastic and they have been so comfortable after a couple of weeks walking around various Me... See more
Company replied
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... See more
Company replied
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, United Kingdom
- 01200 428362
4.9
Excellent
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I took some combat pants back to the…
I took some combat pants back to the Clitheroe branch in Lancashire and the lady who helped me find a nearby store with my size in stock, couldn't of been more helpful.
So overall i had a very positive experience.
2 August 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The item purchased was in stock in…
The item purchased was in stock in store which was nice and easy to get to. The quality of the sandals is fantastic and they have been so comfortable after a couple of weeks walking around various Mediterranean cities
22 July 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service with the minimum of fuss
Great service with the minimum of fuss. In fact, no fuss at all! Clitheroe branch is so well ordered, professional and friendly. Recommend all day long.
19 July 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
easy To order and click and collect.
easy To order and click and collect.
Perfect fit linen trousers
28 June 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful and engaging
Staff very helpful and engaging. Plenty of choice in terms of colours and sizes. Store is great too.
22 May 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Face face Clitheroe.
Face face Clitheroe. What a friendly store, staff very welcoming a pleasant experience. Thankyou.
2 May 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The garment I chose is lovely quality
The garment I chose is lovely quality. Staff in store were extremely helpful.
12 May 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff in store really helpful.
Staff in store really helpful.
Item delivered quickly and was well informed during the whole process.
10 April 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Great quality, lovely store with friendly staff and dresses and skirts with pockets 😃😃
11 March 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One happy customer!!!
Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one item, refund went through to my account very quickly. Again, I was kept informed during the process. Very happy customer!!
12 March 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Men’s jacket
I spotted a jacket in the men’s department but it was a little creased. The staff member downstairs offered to steam the jacket.
We carried on shopping and returned to Fatface and picked up a super jacket.
More recently we realised that the shirt this jacket was displayed with was a good match. After a phone call to Clitheroe we were able to order the shirt to collect at Bury Next.
Thanks Clitheroe. What a fantastic team
4 February 2026
Unprompted review
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service! Site is easy to use and thankfully delivers to Jersey. Delivery time was very quick, well packaged. The dress is beautiful, material is beautiful, just as I would expect from FatFace. Thank you 😊
8 January 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order.
Very quick, easy and convenient to order online and have my things delivered to my local Fatface store in Clitheroe.
The staff there are lovely … helpful and friendly. A well organised store, even after the busyness of Christmas and now, the New Year sale. Thanks. 😁
9 January 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good value and high quality item
12 January 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered slippers over the website as…
Ordered slippers over the website as the shop did not have my size in stock and they arrived very quickly to the shop I requested,well happy with my purchase
8 January 2026
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just love the brand and the clothing…
Just love the brand and the clothing choices. There aren’t many shops for men of a certain age and the materials and finish have always been excellent
21 December 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered and able to collect the…
Ordered and able to collect the following day in store. All clothing perfectly fit!
4 December 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.