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FatFace - BEVERLEY Reviews 

200
TrustScore 4.5 out of 5

4.7

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy to order and speedy delivery to local shop. Team always welcoming and very helpful. Products perfect for my purpose.

Company replied

Rated 4 out of 5 stars

Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... See more

Company replied

Rated 4 out of 5 stars

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... See more

Company replied

Rated 5 out of 5 stars

Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom

  • 01482 880039

4.7

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.7

All reviews

(200)

13,759 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff

I bought dress on line but it was too big. I called local store and they went out of there the way to help. Located the size I wanted and put it to a side until I got there the next day. Ladies name was Claudia. Excellent service

11 August 2023
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Reply from FatFace - BEVERLEY

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
EP

Rated 5 out of 5 stars

Always good quality and excellent…

Always good quality and excellent customer service

11 August 2023
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Reply from FatFace - BEVERLEY

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Rated 5 out of 5 stars
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Reply from FatFace - BEVERLEY

Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS

Rated 5 out of 5 stars

Always pleased with the service at Fat…

Always pleased with the service at Fat Face! I ordered a shirt & hoodie from the website and chose the click and collect service to my local store. The assistant there was polite and friendly and I was able to collect my order without any problems!

6 August 2023
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Reply from FatFace - BEVERLEY

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Rated 5 out of 5 stars

Fantastic service by staff at Beverley…

Fantastic service by staff at Beverley branch. Friendly and efficient when returning, replacing item. Couldn’t be bettered.

9 August 2023
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Reply from FatFace - BEVERLEY

Good Afternoon David, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - JW

Rated 5 out of 5 stars
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Reply from FatFace - BEVERLEY

Hi Yvonne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

I usually order in store if they don’t…

I usually order in store if they don’t have my size but on this occasion due to a change of warehouse I was unable to. Instead I ordered it myself online and item arrived on time and was very pleased with purchase so all good.

21 May 2023
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Reply from FatFace - BEVERLEY

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Went into fatface in the morning looking for trousers

Went into fatface in the morning the staff couldn’t be more helpful i was looking for a certain style of trousers to which i found and purchased

1 June 2023
Unprompted review
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Reply from FatFace - BEVERLEY

Good afternoon, Barbara

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Beverley store.

Take care, JB

Rated 5 out of 5 stars
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 5 out of 5 stars

Friendly

Friendly, efficient service

19 May 2023
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 5 out of 5 stars

a swimming costume that is always good to wear

Just really pleased to get the colours I wanted (green and pink) on a costume that felt good to touch and great to wear. Really looking forward to the swim now! (wild...wouldn't risk the chlorine mis-shaping it etc)

7 May 2023
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Reply from FatFace - BEVERLEY

Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS

Rated 5 out of 5 stars

Good click and service

Good click and collect service

3 May 2023
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Reply from FatFace - BEVERLEY

Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Easy to order

Easy to order , good quality items that arrived to pick up from store sooner than expected.

3 May 2023
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Reply from FatFace - BEVERLEY

Hi Kathleen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Quick efficient delivery of my order

Quick efficient delivery of my order. As always.

2 May 2023
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great garments

Great garments, delivered bang on time.

27 April 2023
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Reply from FatFace - BEVERLEY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Lovely Staff and great quick efficient service!

The staff in the Beverley branch are lovely and so helpful. I've been searching for a long across the body bag for a while now and this one's amazing and leather too! Great purchase and had lots of comments about it too!

24 April 2023
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Impressed. I collected my poncho from the Beverley…

I collected my poncho from the Beverley shop and was very impressed by the friendliness and efficiency of the staff. My dog also received a treat.

27 April 2023
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi Sue,

Thank you so much for this review!

It's so great to hear that both you and your dog had a great experience in store. I hope you enjoy your new poncho.

Have a lovely day!

JH

Rated 5 out of 5 stars

Really approachable and friendly staff

Really approachable and friendly staff. Nice store too

20 April 2023
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Reply from FatFace - BEVERLEY

Hello Helen, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Rated 5 out of 5 stars

Excellent quality items

Excellent quality items. Easy shopping will buy from this company again.

1 April 2023
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Reply from FatFace - BEVERLEY

Thankyou for your review, we are happy to hear your experience with us was easy, we hope to see you again soon. BP

Rated 5 out of 5 stars

Good quality

Good quality, lovely style and perfect fit. Prompt and helpful service .

25 March 2023
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – LB

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