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FatFace - BEVERLEY Reviews 194

TrustScore 4.5 out of 5

4.7

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... See more

Company replied

Rated 3 out of 5 stars

The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted

Company replied

Rated 5 out of 5 stars

I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... See more

Company replied

Rated 5 out of 5 stars

I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom

  • 01482 880039

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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Rated 3 out of 5 stars

The jeans were ordered in for me as I…

The jeans were ordered in for me as I required short.
I returned them as I found a similar pair for £18 less in M and S.

Similar quality but still too high waisted

5 May 2026
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

I ordered some dresses for a wedding…

I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came back in etc. Everything was smooth and they were lovely. And the dress is just right!

29 April 2026
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very easy from start to finish,good…

Very easy from start to finish,good communication throughout

25 April 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I tried a size 14 R on in store and…

I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a little short. The assistant pointed out that as these were cropped if I wanted a pair to sit on a shoe then I should go for a long.
I ordered online and they are perfect.
I usually wear a size 14 short so buying a 10 Long seems weird. They are cropped and I wanted a regular length.
Beautiful jeans

23 April 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great company

Great company. East to deal with. Good service and brilliant products.

16 April 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy to order quick delivery quality…

Easy to order quick delivery quality products

9 April 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

My husband is difficult to please

My husband is difficult to please, but he loved his shirt
So much, I bought him another
Two in different colours, I know
where to shop for his clothes now , thank you!

7 April 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Personal shopper experience

I was looking for a denim jacket in a specific style, more boxy than too fitted.
The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had seen the week before but was no longer on the shop floor. The assistant went to the stock room and still had one in my size.
It was like a personal shopper experience. Such lovely service and friendly manner.
Thank you.

14 March 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

It was very easy to put in my order

It was very easy to put in my order. The order arrived quite quickly. Unfortunately three of the items didn’t fit. I returned them to the shop. And got the size I needed.

21 February 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick and easy

Really easy to order the item I wanted online and then it was straightforward picking it up from my local shop where the staff were really friendly and helpful

24 December 2025
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely items

Ease of website use, Garments came when requested.
Staff helpful and friendly.
Great quality items.
Very pleased with them.

14 February 2026
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fantastic price, quality and delivery

Everything i wanted was available in the size i needed, even though they where in the sale.
The price was great and delivery was extremely quick with a choice of home or delivered to various shops.
I chose my delivery for pick up from next, and it came 2 days earlier than first informed.

6 January 2026
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Faultless

Faultless, even though I'd deleted my email informing me the item had arrived
Thank you

2 January 2026
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello Anne, thank you for your review of your recent purchase. I am pleased to hear that you had a great experience. Have a great day! Take care, CM

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very polite, helpfull.
Will definitely come to buy something soon.

24 December 2025
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fast

Fast, reliable and competitive

8 December 2025
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Popped into the Beverley store

Popped into the Beverley store. Very well stocked, neat and tidy and friendly helpful staff. Certainly will be returning. Maria and the staff member with her polite, friendly and efficient.

12 December 2025
Unprompted review
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always friendly and helpful staff here

Always friendly and helpful staff here. No complaints about service here

1 December 2025
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Online ordering and return easy

Online order arrived quickly. Return to store was efficient and friendly refund to bank account speedy also. My fault for ordering wrong size. Clothes always great quality.

5 December 2025
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Reply from FatFace - BEVERLEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Fashion

Love fat face have several pairs of their jeans. Always a goof fit and very helpful staff. Thank you

4 December 2025
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

One happy customer ⭐️

We ordered a mans coat. The order went smoothly and so did the delivery. My husband was more than happy with his coat. Good quality material. Arrived packageing was very good. Would shop with FatFace again. I have shopped with FatFace but a first for my husband. ⭐️⭐️⭐️⭐️

25 October 2025
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Reply from FatFace - BEVERLEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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