Ordered , a beige coat 🧥 Which I love from minute I saw it new it had mine , it didn't disappoint very warm all lined and perfect for when winter days come and a absolute amazing price at £145 De... See more
Company replied

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
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Ordered , a beige coat 🧥 Which I love from minute I saw it new it had mine , it didn't disappoint very warm all lined and perfect for when winter days come and a absolute amazing price at £145 De... See more
Company replied
I collected from the shop. I was kept informed when my parcel would arrive. Unfortunately I had to return items as they weren't suitable. Staff were very helpful and there was no problem. I would reco... See more
Company replied
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... See more
Company replied
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom
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Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good quality. Easy to order and collect. Regular updates.

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY
Made an on line order for delivery to my local store.
First class service when goods arrive in store. Staff are very helpful.

Reply from FatFace - BEVERLEY
Easy to purchase on online and fast delivery many thanks

Reply from FatFace - BEVERLEY
Excellent service, delivered quickly with even a treat for our dog, thank you.

Reply from FatFace - BEVERLEY
My order was delivered to store within the time frame

Reply from FatFace - BEVERLEY
Unfortunately a couple of items I received in my last order weren't suitable. I returned them to my nearest FatFace shop and was refunded almost immediately. The staff are always pleasant and the clothing is excellent quality and always on trend.

Reply from FatFace - BEVERLEY
Ordering was easy. Quality of all the clothes was better than anticipated. Store gave good advice and help. Brilliant styles and designs.

Reply from FatFace - BEVERLEY
Beautifully made garments at reasonable prices. Pleasant easy transaction. Great communication. Super efficient service all round. ⭐️⭐️⭐️⭐️⭐️💯

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY
Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.

Reply from FatFace - BEVERLEY
Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.

Reply from FatFace - BEVERLEY
Used click and collect so tried items and all ok
Quick anc efficient service
Well done

Reply from FatFace - BEVERLEY
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